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What is Amazon SES?

Amazon Simple Email Service helps developers and marketers send and receive marketing and transactional emails.

Who Uses Amazon SES?

It is a reliable, cost-effective service for businesses of all sizes that use email to keep in contact with their customers.

Amazon SES Software - Amazon SES management console
Amazon SES Software - Amazon SES verify sender
Amazon SES Software - Amazon SES test email

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Reviews of Amazon SES

Average score

Overall
4.7
Ease of Use
4.1
Customer Service
4.0
Features
4.3
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
25%
3
4%
Samuel
Samuel
Engineer in Dominican Republic
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Amazon SES satisfies your email needs based Amazon's economy of scale

5.0 3 years ago

Comments: We are solving the need of simple, reliable bulk email that scales and delivers with confidence.

Pros:

Amazon SES is a relatively simple integration despite the need of better documentation, has an very developer-minded logic and allows you to share data to other Amazon AWS services for analytics, monitoring and others. It is the way to go when you want to have bulk email at a fraction of the costs incurred with other competitors. It is extremely reliable and has the Amazon infrastructure to support it. The web console is simple yet provides you with the essentials to monitor the account's health and performance.

Cons:

Having migrated from Mailgun, I really felt the lack of proper development documentation when you are integrating for the first time. The current documentation is not well organized and lacks the developer friendlyness that you can find with competing products. However, this may have to do with a more general, bulk approach that Amazon focuses on. There are different versions of their APIs in the process of being migrated with the newer version being somewhat limited in features compared to the older one. My recommendation is that you get prepared to read a lot and test as you start to implement. I don't think you will be provided with bleeding edge email developments early but the basics will always be covered with Amazon SES.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Amazon Simple Email Service - does what it says on the tin

5.0 4 years ago

Comments: I have used SES in multiple projects and it has proven itself to be a reliable service time and time again. The pricing is amazing and whilst you don't get all the bells and whistles other more fully featured services offer it does what it says on the tin. I've used it for multiple different projects utilising both API and SMTP connectivity and both have been solid.

Pros:

The pricing is amazing for such a great service. The API is well documented and SDKs are available for the most popular languages. If you are integrating with legacy systems where you have no API access and require an MTA to be configured that i also supported. There's a generous free tier available for smaller projects as well (so long as you are using either EC2 or Lambda to integrate).

Cons:

There's really not much to dislike about SES. A dashboard like Sendgrid provides would be a nice additional option but it's aimed at doing one thing and doing it well.

Jennifer
Juicer in US
Food & Beverages, 5,001–10,000 Employees
Used the Software for: Free Trial
Reviewer Source

Awesome. App

3.0 12 months ago

Pros:

It fun way to learn something new and easy to use at times

Cons:

It does sometimes has it's problem of being slow

Angus
CEO in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

You can't beat the price to performance ratio

5.0 3 years ago

Comments: My experience overall has been extremely positive, the price makes it the best tool out there for sending a lot of emails. Emails land straight in inbox as they should, and the tools to help manage bounces and complaints included are top notch. I'd recommend Amazon SES to anyone who sends a lot of emails.

Pros:

I like how easy it is to get started with SES as well as how cheap and reliable the service is.

Cons:

The dashboard takes a bit of getting used to, but it's manageable

Alejandro
Alejandro
Digital Marketing Manager in US
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The cheapest but the hardest to configure

5.0 5 years ago

Comments: I have some knowledge and I read a lot to be able to configure it as I wanted, which sometimes it was frustrating, but I finally made it as I wanted and need it, that plus the price, the results... Awesome!

Pros:

What I love the most is "The pricing", it is extremely cheap compared with other massive mailing systems like mail chimp or others.

Cons:

The ease of configuration... You need a little bit of knowledge to configure, and even more knowledge if you want more specific features.