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What is Amazon SES?

Amazon Simple Email Service helps developers and marketers send and receive marketing and transactional emails.

Who Uses Amazon SES?

It is a reliable, cost-effective service for businesses of all sizes that use email to keep in contact with their customers.

Amazon SES Software - Amazon SES management console
Amazon SES Software - Amazon SES verify sender
Amazon SES Software - Amazon SES test email

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Reviews of Amazon SES

Average score

Overall
4.7
Ease of Use
4.1
Customer Service
4.0
Features
4.3
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
25%
3
5%
Olden
Olden
Freelancer in Zambia
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Amazon SES: " Efficient and reliable email services for businesses"

5.0 4 weeks ago New

Comments: My overall experience with Amazon SES has been positive. The platform is user friendly and easy to navigate, making it simple to set up and manage email campaigns.

Pros:

The most thing I like about Amazon SES is that it's high deliverability rate, ensuring that emails reach recipients inboxes without being marked as spam.

Cons:

One common compliant about Amazon SES is it's complex setup process and lack of users friendly interface. Some users find it difficult to navigate the platform and set up their email campaigns, leading to frustration and confusion.

Samuel
Samuel
Engineer in Dominican Republic
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Amazon SES satisfies your email needs based Amazon's economy of scale

5.0 2 years ago

Comments: We are solving the need of simple, reliable bulk email that scales and delivers with confidence.

Pros:

Amazon SES is a relatively simple integration despite the need of better documentation, has an very developer-minded logic and allows you to share data to other Amazon AWS services for analytics, monitoring and others. It is the way to go when you want to have bulk email at a fraction of the costs incurred with other competitors. It is extremely reliable and has the Amazon infrastructure to support it. The web console is simple yet provides you with the essentials to monitor the account's health and performance.

Cons:

Having migrated from Mailgun, I really felt the lack of proper development documentation when you are integrating for the first time. The current documentation is not well organized and lacks the developer friendlyness that you can find with competing products. However, this may have to do with a more general, bulk approach that Amazon focuses on. There are different versions of their APIs in the process of being migrated with the newer version being somewhat limited in features compared to the older one. My recommendation is that you get prepared to read a lot and test as you start to implement. I don't think you will be provided with bleeding edge email developments early but the basics will always be covered with Amazon SES.

Benson
IT Manager in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

The Exclussive Email Managing Form

5.0 2 months ago

Pros:

Amazon SES makes a determined email marketing assistance for companies, and it saves on communications costs.

Cons:

Amazon SES is impressive and makes no operational mistake.

Perry
Perry
Owner in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

No Support for Amazon Simple Email Service

3.0 6 years ago

Comments: It was good to start, but frustrating once we wanted to go further and when we had any issues whatsoever. It was at the owners decision that we pulled the plug on this project once he listened in on our support call, once we did get someone to talk to us.

Pros:

this is a very simple but capable email system that we tried to use and i have worked with others who have used it. the feature set is good, the speed is excellent and the ability to lease an IP and to have tiered levels is very good. It also has a good reputation dashboard so we know what is going on and how to make sure we get lots of emails through spam filters

Cons:

Spam filters eventually catch up to you. Also they provide no support via phone that is worthwhile. The support techs are condescending and not very helpful. They close cases very fast, they send pre-canned responses that do not answer the questions you ask, and it is useless to talk to them. We moved away from them after we could not get what we needed done.

Clarissa
Trainer in Philippines
Consumer Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Amazon SES for help on your day to day email

5.0 3 months ago

Comments: Amazon SES is very handy and user friendly specifically it is very easy to navigate. It will help lot of customer dealing with questions and emails.

Pros:

This application really help me with my emails, when I have the need to monitor or check my email on a daily basis, this platform helps me. Because of this even I can reach out to Amazon whenever I want because they it gives answers and access to answers too.

Cons:

Nothing at all for me. This application is very helpful, let's say you have problem with them, because of this application you will know how to reach them and it will give you answer right away.