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United Kingdom Local product
DenGro

DenGro

United Kingdom Local product

What is DenGro?

DenGro is a CRM solution with chatbot designed specifically for dental businesses of any and all sizes from independent practices to groups and corporates. Its workflows, task handling, marketing automations and integrations with complimentary softwares (e.g. practice management software) have all been tailored to meet the evolving needs to dynamic dental businesses.
Practice teams love DenGro because it's easy to use and effective, day-to-day. Principals and managers love DenGro because it gives them an instant, transparent view of practice performance. Track, nurture and convert more prospects into patients with DenGro.

"DenGro is a must have for every practice. Absolute 5 stars." Dr Erika Schoeman, Much Hadham Dental Practice

Who Uses DenGro?

A private independent dental practice, group or corporate focused on business growth through offering high-value cosmetic treatments. DenGro helps catch, nurture and convert prospects to patients.

DenGro Software - The task dashboard
DenGro Software - The leads list and value
DenGro Software - Lead origin report
DenGro Software - Practice trends report
DenGro Software - The DenGro inbox

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Reviews of DenGro

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.7
Features
3.7
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
33%
4
67%
Ligia
Practice Manager in UK
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Is okay, but needs improvement

4.0 2 weeks ago New

Comments: dengro is an easy platform to use, I like that we can monitor the leads, the response effectiveness,
However what would be really uselful is to get the internal protocol for new leads and upload it and make it automatic for us so that we can spend less time having to input it manually.

Pros:

the fact that it shows the tasks daily and that it gives you the new leads separetely

Cons:

The fact that you cannot add an appt on a new lead from its own page, you always need to go out to the main page

Grace
Dental Nurse in UK
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Made our life much easier

5.0 4 years ago

Comments: very positive - wouldn't be without it

Pros:

The tracking of our enquiries has been something that was very difficult before dengro. We use the software as a team to implement new patients and make notes about their treatment goals. I do not know what we would do without it

Cons:

I would ideally like it to be more customisable when capturing a lead. Sending personalised texts and maybe having a live chat box to contact patients that we are less likely to capture over the phone. I would also like Dengro to work with other data capturing companies such as Enquiry bot as this would lead to less manual entry.

Zain
Dentist in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

DenGro Review

4.0 2 weeks ago New

Pros:

Very organised, it organises your leads very well

Cons:

Price, it is expensive. Because there aren't many competitors, we couldn't explore other options

Lynn
Business Growth Manager in UK
Hospital & Health Care, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Dengro Review

5.0 4 years ago

Comments: Overall I love Dengro. It is simple to use and I feel we have generated more leads since we introduced into practice. [SENSITIVE CONTENT HIDDEN] is fantastic and always available if you require help or guidance.

Pros:

I have been working with Dengro around 6 months now. This is a fantastic lead management tool that I feel works extremely well in Dental practices. I find dengro linking to SOE is fantastic - resulting in all patients been available to add as a lead.

Cons:

I haven't come across any issues as of yet

Steph
Patient Care Coordinator in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Dengro User review

4.0 4 years ago

Comments: I feel that the system is great for the purpose of following up new leads with ease but feel it misses out on the potential for following up on current patients who have been offer treatment and need follwoing up.

Pros:

I love the ease of seeing the number of follow ups I have each day and that I can run reports of the number of leads

Cons:

The reset emails and sms messages as they are not well written

Puthri
Director in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Feedback

4.0 4 years ago

Comments: It has been helpful and staff are getting into the routine of adding information and following it up.
But it is still dependent on staff adding the correct information

Pros:

Ability to automate communications Ability to check how the leads are progressing and what is working and what is not

Cons:

Unable to customise the details of the lead Unable to import details of the patients from enquiry bot and Orthotrac software