17 years helping British businesses
choose better software

What is MaintainX?

MaintainX is mobile-first CMMS, work order and procedure digitization software that allows factory frontline teams to know what they need to do and how to do it.

Here's what we digitize and take away from the clipboard:

-Safety Procedures
-Environmental Checklists
-Tooling & Gauge Reporting
-Maintenance Procedures
-Auditing/Inspection Workflows
-Training Checklists

We help plant managers to become more efficient operators by delivering real-time business insights from the field.

Who Uses MaintainX?

Manufacturing, Industrial, Facility Managers, Government, Schools, Hospitality, Operational Teams, Fleet Managers, Restaurants, Warehouses, Churches, Retail, Safety/EHS leaders. SMB to Enterprise.

Where can MaintainX be deployed?

Cloud-based
On-premise

About the vendor

  • MaintainX
  • Located in San Francisco, US
  • Founded in 2018

MaintainX support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 9 others

Languages

Chinese, Czech, Danish, Dutch, English and 12 others

MaintainX pricing

Starting Price:

US$0.00/month
  • Yes, has free trial
  • Yes, has free version

MaintainX has a free version and offers a free trial. MaintainX paid version starts at US$0.00/month.

Pricing plans get a free trial

About the vendor

  • MaintainX
  • Located in San Francisco, US
  • Founded in 2018

MaintainX support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 9 others

Languages

Chinese, Czech, Danish, Dutch, English and 12 others

MaintainX videos and images

MaintainX Software - Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.
MaintainX Software - Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.
MaintainX Software - Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps and builds a complete digital audit trail.
MaintainX Software - Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to reduce MTTR and see which assets are costing you the most.
MaintainX Software - Manage all your spare parts in one place. Know what parts you need to complete a work order and get alerted when stocks run low. Maximize production capacity by avoiding critical parts shortages and reduce maintenance costs by avoiding emergency shipping.
View 6 more
MaintainX video
MaintainX Software - Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.
MaintainX Software - Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.
MaintainX Software - Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps and builds a complete digital audit trail.
MaintainX Software - Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to reduce MTTR and see which assets are costing you the most.
MaintainX Software - Manage all your spare parts in one place. Know what parts you need to complete a work order and get alerted when stocks run low. Maximize production capacity by avoiding critical parts shortages and reduce maintenance costs by avoiding emergency shipping.

Features of MaintainX

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Barcoding/RFID
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Code Enforcement
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Fixed Asset Management
  • Forms Creation & Design
  • Forms Management
  • Graphical Workflow Editor
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • No-Code
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process/Workflow Automation
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Monitoring
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Service History
  • Task Management
  • Technician Management
  • Third-Party Integrations
  • User Management
  • Vehicle Information
  • Vendor Management
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

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Reviews of MaintainX

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
18%
3
1%
2
0%
Alex
Alex
Maintenance Engineer UK in UK
Verified LinkedIn User
Paper & Forest Products, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

The only CMMS you should consider.

5.0 last year

Comments: When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough and helped us to be up and running in a matter of days. We were already gaining benefit after around a month of use. Admittedly the team at MaintainX shouldered a lot of the workload, but it really helped. This kind of support is what I suspect makes MaintainX such an easy choice. People couldn't quite believe how fast we were able to integrate.

Pros:

MaintainX has much to offer. If I were to nail it down to one thing, I would need to point out that the ease of use comes first and foremost. It is the one thing my team have all fed back as the major factor when picking it up for the first time.

Cons:

I don't want to seem negative, because overall, the system is phenomenal. If pressed, I would have to say that compatibility with other software could be better. This isn't really a fair criticism though, as the team are constantly updating the system.

Alternatives Considered: Prometheus

Reasons for Choosing MaintainX: SAP was too challenging for our team, users were leaving shift and getting locked out of the system. We also found that there was a steep learning curve, along with a very limited functionality for maintenance management overall. No real-time updates and we never had the ability to use this with mobile devices.

Switched From: SAP Business One

Reasons for Switching to MaintainX: MaintainX just seemed so much cleaner. The overriding reason was that MaintainX allowed us to make this choice and hit the ground running. Not many alternatives would allow us to be so productive from the moment you install the app.

Ken
VP of Operations in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

No Regrets

5.0 2 weeks ago New

Comments: MaintainX has transformed the way we manage our machine assets.

Pros:

I chose MaintainX because it is the only CMMS that has a fully functioning app. There is nothing I can do on a PC that I can't do on the app. My maintenance staff all have iPads and can access work orders and asset data anywhere in the shop including user manuals and schematics. No more running back to the maintenance shop to find the manual.

Cons:

The ability to print QR codes would be great.

Alternatives Considered: eWorkOrders CMMS and eMaint CMMS

Reasons for Switching to MaintainX: I chose MaintainX because it had a fully functional iPad app.

Verified Reviewer
Verified LinkedIn User
Chemicals, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

decent for an entry level program

3.0 3 years ago

Comments: Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.

Pros:

Very easy to use, mobile app is helpful.

Cons:

inability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.

MaintainX Response

3 years ago

Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX

Amber
Business Support Specialist in Canada
Recreational Facilities & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Maintain X

5.0 3 months ago

Comments: It has been great moving to Maintain X. They always work with us for our success!

Pros:

Maintain X has such great features and after doing A LOT of research and testing of other platforms, out performs all that I have found. It is very user friendly (which is helpful for folks who are used to working on the tools and not as much with technology). The support we get is great - from chat to our account manager. They have always tried to work with us to find ways we can utilize the system in a way that works for us. We use it everyday all day for work orders (Reactive), and preventative (PM) and it has been a dream since we implemented it over a year ago now. We also use another app that has integrated well with helping us automate other jobs that we used to manually put into Maintain X.

Cons:

Pricing is per seat - it would be great if there was a package price for unlimited users or even "up to 30 or 50" users. It would be nice to be able to access reporting on mobile. Would like more than just 1 level of hierarchy (parent/child) in assets and locations.

Flovent
Director of technical dep. in Iceland
Food Production, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Myllan-Ora. Experience

5.0 2 weeks ago New

Comments: Fantastic, it is fast even when I am working with lot of photos.

Pros:

How simple it is, and easy the app is to work on

Cons:

nothing yet I have been using it for about 3 years now and still happy