--- description: Discover the benefits and disadvantages of Razorpay. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Razorpay Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay) # Razorpay Canonical: https://www.capterra.co.uk/software/179263/razorpay Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/179263/razorpay?page=2) > Online, digital payment processing to help make your business simpler to manage. > > Verdict: Rated **3.6/5** by 112 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Razorpay? Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 112 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.1/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Razorpay - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 1.8% per Transaction - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: French - **Available Countries**: India ## Features - Benefits Management - Check Printing - Compensation Management - Debit/Credit Card Processing - Direct Deposit - Employee Database - Mobile Payments - Onboarding - Payroll Management - Payroll Reporting - Recurring/Subscription Billing - Reporting/Analytics - Self Service Portal - Tax Compliance - Time & Attendance ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) - [Payroll Software](https://www.capterra.co.uk/directory/30202/payroll/software) - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Alternatives 1. [Stripe](https://www.capterra.co.uk/software/123889/stripe) — 4.6/5 (3346 reviews) 2. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26422 reviews) 3. [Venmo](https://www.capterra.co.uk/software/182159/venmo-) — 4.7/5 (9284 reviews) 4. [Square Payments](https://www.capterra.co.uk/software/170278/square-payments-processing) — 4.7/5 (2687 reviews) 5. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8452 reviews) ## Reviews ### "Collection of funds." — 4.0/5 > **Nanita Rica Winniewski** | *6 March 2025* | Market Research | Recommendation rating: 6.0/10 > > **Pros**: Razorpay is one the most easily payment platform and allow collecting funds on behalf of you. > > **Cons**: An account can be created in India easily. ----- ### "Hold Payments for No Reason" — 1.0/5 > **PRAKASH** | *1 December 2024* | Market Research | Recommendation rating: 0.0/10 > > **Pros**: Nothing. I have everything on a serious note. > > **Cons**: Hold payments without reason. Then, they waste time on emails and calls, and send their agent to verify their home address without information. > > It's a waste of time. They hold clients' payments and ask for unnecessary documents. ----- ### "Poor Support" — 1.0/5 > **neha** | *15 November 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Quite unhappy with Razorpay service as a whole - I don't see any pros > > **Cons**: Poor support - non responsive. We ordered the system in July, haven't received it nor any update ----- ### "Great checkout experience" — 5.0/5 > **Connor** | *14 December 2024* | Restaurants | Recommendation rating: 3.0/10 > > **Pros**: So easy to use, really enjoyed checking out online\! > > **Cons**: Nothing that I would change from my experience > > Overall it was very pleasant and straightforward ----- ### "Avoid Razorpay at All Costs\!" — 1.0/5 > **Mohamed** | *7 January 2026* | Design | Recommendation rating: 0.0/10 > > **Pros**: No pros at all in this payment gateway, the worst support, the worst integration, nothing works, and no one helps you > > **Cons**: If there was a rating below one star, I'd give it. Razorpay is hands-down the worst payment gateway I've ever used—nothing works after registration. No payment process via the WordPress plugin. No payments in Indian Rupees. No payments in other currencies. No payments via quick payment links—absolutely nothing functions. You can't even update basic personal info, like your business picture, contact number, or WhatsApp details. Customer service? Non-existent—they ignore every request. Razorpay isn't just the worst payment gateway; it's the worst online service period. I deleted my account after this total disregard. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/179263/razorpay?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/179263/razorpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data