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PayPal Commerce Platform

PayPal Commerce Platform

What is PayPal Commerce Platform?

PayPal Commerce Platform (formerly known as PayPal Checkout) helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand that drives loyalty and lets you grow with the market.

Who Uses PayPal Commerce Platform?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

PayPal Commerce Platform Software - 1
PayPal Commerce Platform Software - 2
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Reviews of PayPal Commerce Platform

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.2
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nimanthi
Nimanthi
PayPal-Checkout in Sri Lanka
Verified LinkedIn User
Computer & Network Security, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

very rare for me to talk about my personal experience with software

5.0 5 years ago

Comments: For the many years, I have used PayPal for my payments both as a merchant and a buyer, the new development on PayPal-Checkout has given me a true and new experience. As a frequent shopper with PayPal set as my payment option, using PayPal-Checkout have given me choice, control and freedom for easy payment. When I visit most of my shopping sites, I realized the situation was the same and the payment process completed in minutes and in very easy steps.

Pros:

. It's very rare for me to talk about my personal experience with software but for PayPal-Checkout it will be an injustice if I maintain the silence. What I enjoyed most. The fact that I didn't have to get back to my PayPal account in order to initiate payment securely was a life-changing experience for me. All the necessary steps for the PayPal-Checkout are automated and I don't have to provide the information manually whenever I need to make payment. A secure connection is offered and the billing information together with shipping automatically generated at a click of a button. What a nice experience? Thanks to technology. I already had a PayPal account at the time I discovered about the PayPal-Checkout making me enjoy an easy time to make all my payment. The software is very greats since it doesn't transfer any cost to the buyer when used for making payment hence very cost effective. When I first interacted with the platform and I was able to receive all the information including the payment transaction ID which proved it was now more real to me. Since I use the same software to receive payment, the steps to enable my API setting and access were very easy when I created my online store. The checkout option supports may merchants and I was able to receive payment and notifications at the right time.

Cons:

Some of the limitations. No perfect platform can be without a few loopholes and this is some of the disadvantages I have experience when using PayPal-Checkout sing. You must have a PayPal account to enjoy convince caused, the connection can be affected by slow internet connection and inability to pay merchants without ready APIs. In my opinion, PayPal-Checkout is the greatest move that has happened in our time hence we must embrace it.

Vanessa
Independent Contractor in US
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

The Android App For Accessing PayPal

5.0 3 years ago

Comments: The PayPal Commerce Platform has been a great solution for my business. I am able to accept card-based transactions on the go with features such as contactless payments and invoicing which is a huge time saver for me.

Pros:

There is a commitment to ease of use and simplicity for ALL users including those with disabilities and impairments. Customers have the ability to refund purchases, for example, made with a voice phone through spoken commands such as 'I want a refund'. This function has already been built into their Android app. That's amazing!! This platform strives to include everyone with compassion and sensitivity. I definitely can stand behind that!!It might take a bit longer for customers to get their refund sometimes but overall I'm happy

Cons:

I honestly can't think of anything that bothers me about it. It might take a bit longer for customers to get their refund sometimes but overall I'm happy.

Jack
Founder in Qatar
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 1+ year
Reviewer Source

Terrible customer support

1.0 3 years ago

Pros:

Used by a lot of people. Easy to integrate to my online store

Cons:

They limited my account which has literally paused my business activity. The reason for it? No proof of address. I have given them the bills, utility statements, government documents, even the tenancy agreement and a letter from the owner showcasing the proof of address and yet still they fail to accept it and give me an accurate reason why. Stupid! Not to mention they LOST 500USD of my money and blamed it on my bank. I went to the bank and talked to the branch manager in which we concluded the money has not gone in. PAYPAL failed to provide enough evidence showcasing that they even started the transaction. Every time I bring it up they tell me that it is my bank's fault - same response each time. I will be moving to STRIPE purely because PAYAL customer service is terrible. I want my money removed from PAYAL as soon as possible - if they will even let me. If you value your money and information DO NOT, I repeat, DO NOT go with PAYPAL. They are almost a scam.

Shola
Shola
Internship in Nigeria
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A pacesetter in e-commerce

5.0 4 months ago

Comments: This is best payment system I have ever seen.

Pros:

I can make payments for good and services worldwide.

Cons:

However, their services like receiving of payment is not available to people in my home country, Nigeria.

Jennelle
Owner in US
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Works great on our business website

5.0 5 years ago

Comments: Very good experience! We’ve been using PayPal Checkout for our website online gift certificate purchases and it’s worked great. Easy to implement and use.

Pros:

We use this software each year on our website in order to sell gift certificates for our services over the holidays. It works great for us! Our staff gets instant notification of payment and we’re able to deliver the gift certificates to our clients.

Cons:

The transition fees are a bit high, it would be great if the rates were a bit more competitive, but it’s still within a reasonable range.