What Is PayPal?

Over 26 million businesses choose PayPal to power their online payments both home and abroad. With easy setup, world-class fraud and seller protection tools, youll be able to reach more buyers and driver higher sales with PayPal. Whether youre selling on your own website or on marketplaces or via social media you can receive and send payments anywhere in the world with your all-in-one business account for online payments

24/7 Fraud Protection - Easy Integration - Global Expertise

Who Uses PayPal?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

PayPal Details

PayPal

Founded in 1998

PayPal Details

PayPal

Founded in 1998

PayPal videos and images

PayPal video
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Compare PayPal pricing with similar products

Starting price

US$0.04/month
N/A
US$0.30
N/A

Free Version

Free Version Yes
Free Version Yes
Free Version No
Free Version Yes

Free Trial

Free Trial No
Free Trial No
Free Trial No
Free Trial Yes

PayPal deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Documentation
  • Videos

Features of PayPal

  • Bulk Ordering
  • Cataloguing/Categorisation
  • Communication Management
  • Customer Management
  • For B2B
  • Inventory Control
  • Mobile Access
  • Order Management
  • Payment Options
  • Promotions Management
  • Reordering
  • Reporting/Analytics
  • SEO Management
  • Shipping Management

View full list of B2B eCommerce Platform Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customisable Branding
  • Customisable Invoices
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Estimating
  • Expense Tracking
  • Financial Management
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Billing and Invoicing Software

  • Cataloguing/Categorisation
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

View full list of Ecommerce Tools for Small Businesses

  • ACH Payment Processing
  • AIMR Compliance
  • API
  • Activity Dashboard
  • Audit Trail
  • BSA Compliance
  • Business Process Control
  • CBOT
  • Compliance Management
  • Controls Audit
  • Counterparty Risks
  • Credit Risk Management
  • Data Management
  • Debt Management
  • Derivative Valuation
  • Enterprise Risk Management
  • FACTA Red Flags
  • Financial Risk Reporting
  • For Hedge Funds
  • Foreign Exchange Risks
  • Fraud Detection
  • GLBA Management
  • Hierarchy Management
  • Income & Balance Sheet
  • Interest Rate Risks
  • LME
  • Limit Control
  • Liquidity Analysis
  • Loan Portfolio Management
  • Market Risk Management
  • Modified Dietz Analysis
  • NYBOT
  • NYMEX
  • OTC
  • Operational Risk Management
  • Performance Metrics
  • Performance: Cash / No Cash
  • Performance: Time Period
  • Portfolio Analysis
  • Portfolio Management
  • Portfolio Modeling
  • Rate of Return Analysis
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Scenario Planning
  • Stress Tests
  • Trade Tracking
  • Vendor Management

View full list of Financial Risk Management Software

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Billing & Invoicing
  • Branch Optimisation
  • CRM
  • Calendar Management
  • Cash Management
  • Channel Management
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Customer Engagement
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Electronic Payments
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Performance Management
  • Performance Metrics
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Secure Data Storage
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Workflow Management

View full list of Financial Services Software

  • AI/Machine Learning
  • API
  • Access Management
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Audit Trail
  • Authentication
  • Behaviour Tracking
  • Case Management
  • Check Fraud Detection
  • Compliance Management
  • Custom Fraud Rules
  • Customer Accounts
  • Data Capture and Transfer
  • Data Discovery
  • Data Import/Export
  • Data Mapping
  • Data Synchronisation
  • Data Verification
  • Data Visualisation
  • Electronic Payments
  • Financial Analysis
  • Financial Transaction Approval
  • For Banking
  • For Insurance Industry
  • For eCommerce
  • Fraud Detection
  • Internal Fraud Monitoring
  • Monitoring
  • PSD2 Compliant
  • Payment Fraud Prevention
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real-time Alerts
  • Real-time Updates
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Search/Filter
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Workflow Management

View full list of Fraud Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Cataloguing/Categorisation
  • Channel Management
  • Customer Accounts
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Inventory Replenishment
  • Inventory Tracking
  • Marketplace Integration
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Reports
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Third Party Integrations
  • Website Management
  • eCommerce Management

View full list of Multi-Channel eCommerce Software

  • Activity Dashboard
  • Alerts/Notifications
  • Contact Database
  • Customer Accounts
  • Customisable Branding
  • Delivery Estimate
  • Delivery Management
  • Email Marketing
  • For Restaurants
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Booking
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Management
  • Order Scheduling
  • Order Tracking
  • POS Integration
  • Payment Processing
  • Promotions Management
  • QR Codes
  • Real Time Analytics
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS
  • Reviews Management
  • SMS Messaging
  • Third Party Integrations
  • Website Personalisation

View full list of Online Ordering

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Reports
  • Data Import/Export
  • Data Storage Management
  • Data Synchronisation
  • Electronic Payments
  • Event Logs
  • Event Tracking
  • Exceptions Management
  • File Integrity Monitoring
  • File Management
  • HIPAA Compliant
  • Incident Management
  • Intrusion Detection System
  • Log Management
  • Monitoring
  • PCI Assessment
  • PCI Compliance
  • Patch Management
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Single Sign On
  • Summary Reports
  • Third Party Integrations
  • User Management
  • Vulnerability Scanning
  • Workflow Management

View full list of PCI Compliance Software

  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Client Portal
  • Compliance Management
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customisable Branding
  • Customisable Reports
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Fraud Detection
  • In-Person Payments
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring

View full list of Payment Processing Software

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Reports
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Reminders
  • Email Templates
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Order Management
  • PCI Compliance
  • Payment Processing
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Revenue Recognition
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management
  • Third Party Integrations
  • Transaction History

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Audit Management
  • Budgeting/Forecasting
  • Charting
  • Collaboration Tools
  • Customisable Branding
  • Customisable Dashboard
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronisation
  • Data Visualisation
  • Drag & Drop
  • Financial Analysis
  • Financial Reporting
  • Forecasting
  • Marketing Reports
  • Monitoring
  • Multiple Data Sources
  • OLAP
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Search/Filter
  • Single Sign On
  • Summary Reports
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management

View full list of Reporting Tools

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

View full list of Retail Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalogue
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • eCommerce Management

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  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Activity Dashboard
  • CRM
  • Cataloguing/Categorisation
  • Credit Card Processing
  • Customer Accounts
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Product Catalogue
  • Product Configurator
  • Product Ratings / Reviews
  • Promotions Management
  • Real Time Data
  • Refund Management
  • Reporting & Statistics
  • Returns Management
  • SEO Management
  • SSL Security
  • Sales Orders
  • Sales Trend Analysis
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Stock Management
  • Tax Management
  • Template Management
  • Third Party Integrations
  • eCommerce Management

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Cataloguing/Categorisation
  • Channel Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customisable Branding
  • Customisable Templates
  • Data Security
  • Data Synchronisation
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management
  • Order Processing
  • Order Tracking
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Sales Orders
  • Sales Trend Analysis
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management

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Alternatives to PayPal

More PayPal alternatives

Reviews of PayPal

Read all 21,467 reviews

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.3
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ogochukwu O.
Ogochukwu O.
Blogger, YouTuber, Crypto Enthusiast in Nigeria
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

PayPal Is The Best And The Quickest Digital Wallet Provider For Sending And Receiving Money Online

5 2 months ago New

Comments: If you desire the fastest digital wallet for sending and receiving money online, I'd suggest you obtain a PayPal account like I did. Also, I could easily send money to my friends and family, by simply adding-in their PayPal email account and BOOM!

Pros:

I have the ability to send and receive money online, from both local and international funding sources, with no limit on my account, meaning that, I can receive any amount of money on my account and as well as withdraw same amount of money to my local bank account.

Cons:

PayPal does not support all countries in the world, making it hard for those countries to utilize PayPal for sending and receiving funds online. Also their customer support team is not a good gone, especially during your tough account situation.

Verified Reviewer
Marketing Lead in Germany
Verified LinkedIn User
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Market standard as purchasing method - a must for shops

5 2 months ago New

Pros:

PayPal is a standard payment method for me when it comes to online payment transactions. It's easy, quick, and straightforward. The customer can choose between different payment methods (PayPal account with direct debit, credit card or purchase on account/installments). Dealers immediately get payment confirmation. In addition, all business payments are covered by buyer protection. This makes it a very convenient transaction method.

Cons:

Some points are rather negative. For instance, in the past PayPal has frozen higher incoming payments directly (suspicion of money laundering). Verification of your account is a must. I also find the fees that are charged occasionally very questionable. Therefore, as the operator of a digital payment, the amount of the order sums have to be questioned. Not all payments should be managed with Paypal as it can get very expensive.

Diane D.
president and ceo in US
Management Consulting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Misrepresentation and misinformation and inconvenience

1 2 weeks ago New

Comments: The experience was horrible. I was on hold for a total of 2.5 hours with no solution. The conversation was redundant and there was no level of sensitivity to the damage that is being done to me with absolutely no options. I just wasn't a human and felt like all they wanted to do was tell me what was in the terms and conditions. I called 20 people and asked if they were aware of this 21 day delay and all but one said no. The one who knew said they Paypal released their 21 day hold in one day when they called.

Pros:

It was not too difficult to set up other than the validating of the bank account

Cons:

The 21 day delay for a customer who has been a member since 2008 is totally ridiculous. I am running in a special election and by the time the funds post my election will almost be over. [SENSITIVE CONTENT] in customer service told me it would be 7 days and now it is 21 days which defeats the purpose. Had I had known this I would have selected another way for donors to contribute. These funds are not tax deductible campaign contributions and are needed to run and finance my campaign. I use PayPal for all my ebay and amazon and other retail purchases. Just baffled that there seems to be no solution to release these funds especially since I was told in this circumstance they would release the funds. Second, the customer service agents were like robots who did not understand my situation and were repetitive and redundant and it was as if I was a number. I am so disappointed and frustrated. Even the donors are frustrated and are saying they have not requested that Paypal withhold these funds and they are not understanding this decision by Paypal. The monies raise to manage the campaign will be of little avail when they release this hold. We are not a charity like a 501c3 but a campaign committee

Sal P.
Manager/Bassist in US
Entertainment, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

The original and the essential.

5 3 months ago

Comments: Safe, secure, and reliable. I trust PayPal with my personal information and as my go-to payment processor to both send and receive payments. You can't ask for more, and it's easy to pull transaction data as necessary. It hasn't been often that I have needed to contact PayPal, but, when I do, they have always worked with me to resolve my concerns.

Pros:

I have been a long-time user of PayPal and have used it since the early 2000s. I have used PayPal for online sales through eBay, which how I was first introduced to the website. It was always a quick and safe way to process online payments. As I began to work on music and needed a method to accept payments, PayPal was my obvious choice. PayPal is instant and offers great security for both payer and payee. I see the essential information I need to send out merchandise or e-mail files and I can also rest assured that my payments that I both send and receive are secure. In addition, in this age of phishing scams, PayPal's security features help me feel more secure in sending money online. I can trust PayPal with my account and card information and have never had an issue in the nearly 20 years of using the platform.

Cons:

Like all payment processing companies, PayPal does charge fees for their services. While I expect and accept that fees are essentially inevitable, it's always nice if fees can be lowered so that creators can keep more of the funds they work so hard to earn. It's unfortunate when prices need to be raised to account for percentages. Generally, though, PayPal's fees are amongst the lowest that I have seen, so this is a very minor complaint.

Charlene D.
business owner in Canada
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Very Fair When Handling Disputes

5 2 months ago New

Comments: I had a customer put through a dispute that was totally unfair. What the customer was saying to Paypal wasn't true, he basically wanted his product for free and his money back. I was worried they may just favor this customer and not read the evidence I sent it. It took some time to go through it all but they obviously read all the evidence I sent them and the case was in my favor. I was so happy they took the time to do a thorough investigation and didn't just assume a customer is always right because in this case, they were not. PayPal's Customer services overall are great, they are there when you need them and very fair! Thanks PayPal!!!

Pros:

Easy integration into my WordPress site and easy setup.

Cons:

When I have a sale on my WP Site, the totals never come through showing the fees attached as they do with the Stripe payment system. It makes bookkeeping a little longer as I have to go into PP to see the fees. Maybe there is a setting or something that I'm just not seeing.