PayPal

Who Uses PayPal?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

What Is PayPal?

Over 26 million businesses choose PayPal to power their online payments both home and abroad. With easy setup, world-class fraud and seller protection tools, youll be able to reach more buyers and driver higher sales with PayPal. Whether youre selling on your own website or on marketplaces or via social media you can receive and send payments anywhere in the world with your all-in-one business account for online payments

24/7 Fraud Protection - Easy Integration - Global Expertise

PayPal Details

PayPal

https://www.paypal.com

Founded 1998

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Starting price

US$0.04/month
US$25.00
US$20.00/month
N/A

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

PayPal deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Documentation
  • Videos

PayPal Features

  • Bulk Ordering
  • Cataloguing/Categorisation
  • Communication Management
  • Customer Management
  • For B2B
  • Inventory Control
  • Mobile Access
  • Order Management
  • Payment Options
  • Promotions Management
  • Reordering
  • Reporting/Analytics
  • SEO Management
  • Shipping Management

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  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customisable Branding
  • Customisable Invoices
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Estimating
  • Expense Tracking
  • Financial Management
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

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  • Cataloguing/Categorisation
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Mobile Commerce
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

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  • ACH Payment Processing
  • AIMR Compliance
  • API
  • Activity Dashboard
  • Audit Trail
  • BSA Compliance
  • Business Process Control
  • CBOT
  • Compliance Management
  • Controls Audit
  • Counterparty Risks
  • Credit Risk Management
  • Data Management
  • Debt Management
  • Derivative Valuation
  • Enterprise Risk Management
  • FACTA Red Flags
  • Financial Risk Reporting
  • For Hedge Funds
  • Foreign Exchange Risks
  • Fraud Detection
  • GLBA Management
  • Hierarchy Management
  • Income & Balance Sheet
  • Interest Rate Risks
  • LME
  • Limit Control
  • Liquidity Analysis
  • Loan Portfolio Management
  • Market Risk Management
  • Modified Dietz Analysis
  • NYBOT
  • NYMEX
  • OTC
  • Operational Risk Management
  • Performance Metrics
  • Performance: Cash / No Cash
  • Performance: Time Period
  • Portfolio Analysis
  • Portfolio Management
  • Portfolio Modeling
  • Rate of Return Analysis
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Scenario Planning
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  • Branch Optimisation
  • CRM
  • Calendar Management
  • Cash Management
  • Channel Management
  • Compliance Management
  • Contact Management
  • Credit Card Processing
  • Customer Engagement
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Electronic Payments
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Performance Management
  • Performance Metrics
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
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  • Role-Based Permissions
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  • Transaction History
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  • AI/Machine Learning
  • API
  • Access Management
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Audit Trail
  • Authentication
  • Behaviour Tracking
  • Case Management
  • Check Fraud Detection
  • Compliance Management
  • Custom Fraud Rules
  • Customer Accounts
  • Data Capture and Transfer
  • Data Discovery
  • Data Import/Export
  • Data Mapping
  • Data Synchronisation
  • Data Verification
  • Data Visualisation
  • Electronic Payments
  • Financial Analysis
  • Financial Transaction Approval
  • For Banking
  • For Insurance Industry
  • For eCommerce
  • Fraud Detection
  • Internal Fraud Monitoring
  • Monitoring
  • PSD2 Compliant
  • Payment Fraud Prevention
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real-time Alerts
  • Real-time Updates
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Search/Filter
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Workflow Management

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  • API
  • Accounting Integration
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  • Cataloguing/Categorisation
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  • Customer Accounts
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Marketplace Integration
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Product Catalogue
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • Website Management
  • eCommerce Management

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  • Configurable Workflow
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  • Data Import/Export
  • Data Storage Management
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  • Electronic Payments
  • Event Logs
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  • Exceptions Management
  • File Integrity Monitoring
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  • HIPAA Compliant
  • Incident Management
  • Intrusion Detection System
  • Log Management
  • Monitoring
  • PCI Assessment
  • PCI Compliance
  • Patch Management
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
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  • SSL Security
  • Sarbanes-Oxley Compliance
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  • Cryptocurrency Processing
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  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Electronic Signature
  • Fraud Detection
  • In-Person Payments
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
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  • Search/Filter
  • Self Service Portal
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  • Collaboration Tools
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  • Dashboard Creation
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  • Financial Analysis
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  • Multiple Data Sources
  • OLAP
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  • Projections
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  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
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  • Loyalty Program
  • Mail Order
  • Merchandise Management
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  • Offline Access
  • Order Management
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  • Promotions Management
  • Purchase Order Management
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  • API
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  • Point of Sale (POS)
  • Price / Margin Management
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  • Product Catalogue
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
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PayPal Alternatives

More PayPal alternatives

PayPal Reviews for UK Users

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.7
Customer Service 4.3
Features 4.6
Value for Money 4.6

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Ndongmbu E.
Self employed
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/04/2021

"PAYPAL REVIEW"

Comments: My experience with paypal is overwhelming. It is a great software. It's security and safety with great ease of transactions makes it the best so far for me. It makes my business life stress free. My online transaction have become so easy and fast making it possible to transfer money between my family and friends very easy

Pros: Paypal makes life easier. The ease at which transactions are made amazed me. It's very safe with double protection options that makes your credit, debit cards protected from Hackers, no annual membership fees, processing fee, no service charges. The easy accessibility to the software makes it possible for transactions to be done anywhere . Digital investment opportunity with paypal makes life more sweeter

Cons: Honestly all offers are great . Paypal has greatly release my stress in doing online transaction. Lack of a good quality customer service and sometimes difficulties to access contact numbers is just lone problem noted but with current upgrades this in no time will be no problem

  • Reviewer Source 
  • Reviewed on 04/04/2021
Ericka M.
Owner
Veterinary, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 02/01/2020

"PayPal Uses Your Money To Make Money!"

Comments: My problem with PayPal is they try to be like a parent is to a child. Saying it’s my money they are just holding it for me. If it’s my money then give me my money PayPal.

Pros: My clients felt their payment information was safe and secure with a well know company that PayPal is.

Cons: That payments for services were held no matter what for three or more days unless clients called them to confirm services were done or being done. Even then my company had to wait on client payments of services rendered.

  • Reviewer Source 
  • Reviewed on 02/01/2020
Tonya C.
Owner
Program Development, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/06/2021

"PayPal is the Prime Rib of Pay Apps!"

Comments: Pay Pal has always been a leader in the Pay App game and it was the first! I trust that my information is protected and that is extremely important with a Pay App, of course. I've never had a problem with any transaction, ever, and I've used it for MANY years on an almost daily basis. I highly recommend this Pay App, above ALL the others available.

Pros: This app is by far my favorite Pay App. It is tried and true and has never let me down yet! It could not be easier to use and I think the automatic record keeping that it does, is far superior to any other Pay App out there today! I also enjoy the coupons and promotions that are frequently offered. In addition, they will donate a percentage to my charity of choice, based on my spending. Recently, they've also added a feature to use the app to raise funds for individual causes, in light of needs related to Covid, etc. It truly seems like they care about people and community, which is super important to me personally and professionally.

Cons: There isn't anything I really don't like about the app. It meets my business and personal needs completely and always has.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 29/06/2021
Lisa P.
Self employed
Luxury Goods & Jewelry, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/01/2021

"PayPal review"

Comments: Since integrating PayPal with my personal and business affairs my life has been less stressful. I never go to a bank anymore because there is no need as PayPal has made everything available for online transactions. Overall my experience has been extremely helpful and relieves the amount of stress caused by financial transactions and banking.

Pros: PayPal has been a life saver to me as it makes money transfers and online transactions easy and fast with no wait time. Navigation through PayPal is so simple a five year old could do it. I am able to do business with all my other business colleagues on or offline effortless. There is even an option for automatic transfer so it’s a complete no brained. Also investing in cryptocurrency with the touch of a finger is absolutely brilliant. Instead of your money just sitting there you can invest it and watch it grow.

Cons: To be honest there is nothing I can say about PayPal that they could improve on except maybe more businesses should use them so as to be as accessible as say Visa or MasterCard however I have noticed that is rapidly changing so really I have no complaints thus far and I have used PayPal for a couple of years now.

  • Reviewer Source 
  • Reviewed on 13/01/2021
Emeka O.
Digital Marketing Trainer
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/12/2019

"A Widely Used Payment Processor"

Comments: I use PayPal to make payments for goods and services for my business. It's also used to accept payments. Generally, PayPal is a cool payment processor.

Pros: I like PayPal for some reasons. Among the reasons for which I like PayPal include: 1. Ability to make payments without exposing my credit card details: Credit card fraud and identity theft is a trending menace nowadays. One is at a very high risk of having his/her credit card information stolen when the card is used on insecure websites. With PayPal I don't have to bother about my credit card information as I only have to sign in to my PayPal account and then proceed to making payment without having to expose my credit card information on the third-party website. 2. Ability to receive payment using only an email address: I love it that I can use my verified PayPal account's email address to receive money from anyone with a PayPal account. 3. Ability to integrate PayPal payment processor without much technicalities involves: I was able to integrate the PayPal payment processor to my ecommerce website in just a few minutes without having to do much technical stuffs. 4. Moderate payment processing charges: The charges by PayPal while using their payment gateway is moderate compared to that of some other payment processors. I had tried using a payment processor whose charges were quite high.

Cons: I have some problems with PayPal. One of the problems is that PayPal is not available is some countries, and this is a limitation to expanding to such countries. Secondly, PayPal have an history of limiting people's accounts for some hard to understand reasons. The issue is that once an account is limited, it is very hard or impossible to get back the money in the account.

  • Reviewer Source 
  • Reviewed on 30/12/2019