---
description: Discover the benefits and disadvantages of Call-tracking.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call-tracking Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Call-tracking](/software/179153/call-tracking)

# Call-tracking

Canonical: https://www.capterra.co.uk/software/179153/call-tracking

> Call-tracking is call monitoring software that helps businesses track and analyze incoming calls to optimize marketing effectiveness.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Call-tracking?

Call-tracking is used by marketing professionals, digital advertisers, sales teams, e-commerce businesses, and agencies.

## About the vendor

- **Company**: Magnetis

## Commercial Context

- **Starting Price**: €10.00
- **Pricing model**: Usage Based
- **Pricing Details**: Magnetis Pricing Structure (Last updated: 01/10/2025)

Magnetis operates on a monthly, non-binding (no commitment) subscription model. Our pricing is degressive: the unit cost per tracking number decreases significantly as your volume grows.

1. Call Tracking Subscription (Volume-Based Sliding Scale) Our "Pay-as-you-grow" model works in tiers:

Entry Level:

1 Number: €10 /month

2 Numbers: €19 /month

Growth Tier (3 to 15 Numbers):

In this bracket, every additional number costs only €5 /month.

Example: 15 Numbers = €84 /month.

Scale Tier (16 to 45 Numbers):

In this bracket, the cost drops further to €3 /month per additional number.

Example: 45 Numbers = €174 /month.

Enterprise Tier (45+ Numbers):

For volumes exceeding 45 numbers, we offer Custom Pricing. Contact us for a tailored quote.

Setup Fee: A one-time fee of €149 applies for account creation and configuration.

2. Communication Rates \& Traffic Rules

Included Allowance: Calls forwarded to landlines in France, Belgium, and Spain are included (Free) up to 2 hours per tracked number.

Standard Rates (Overage \& Mobile):

Calls to Mobiles (France): €0.05 /min

Calls to Landlines (after 2h limit or to other countries): €0.04 /min

Important Exclusion: The 2-hour free allowance does not apply if advanced features are active (Pre-pickup/Whisper, Call Recording, IVR, or Call Overflow). In these scenarios, traffic is billed at €0.04/min.

3. Features \& Add-ons Some features are included, while advanced capabilities incur usage surcharges or monthly fees.

Included Features:

Dynamic Call Tracking Module (Gen 2)

Pre-pickup Announcement (Whisper) \[Billed as communication usage\]

Call Overflow \[Billed as communication usage\]

Premium Features (Usage-Based):

Call Recording: Communication cost + €0.03 /min

AI Transcription \& Analytics: (Recording, transcription, summary, categorization, sentiment analysis): Communication cost + €0.10 /min

Smart Voicemail: Communication cost + €0.10 /min

Advanced Modules (Monthly Fees):

Interactive Voice Response (IVR): Starts at €49 /month

Visitor Level Tracking (Gen 3): €15 /month per module

Email Tracking: €20 /month per account (Limit: 10k emails/mo).

Vanity Numbers: Additional €10 /month per number.

4. SMS \& Marketing Tools

SMS \& Landing Page Account: €5 /month

SMS Sending Cost: €0.08 /SMS

Landing Page Option: Additional €5 /month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Belgium, France, Germany, Greece, Italy, Netherlands, Poland, Portugal, Spain, Switzerland, United Kingdom

## Features

- Call Reporting
- Call Routing
- Caller ID
- Campaign Management
- Conversion Tracking
- IVR
- Keyword Tracking

## Integrations (16 total)

- FTP in the Cloud
- Google Ads
- Google Data Studio
- Google My Business Pro Services
- HubSpot CRM
- HubSpot Content Hub
- Matomo
- Microsoft Advertising
- Piano
- Salesforce Sales Cloud
- Smiirl
- Webhook Relay
- WhatsApp Business API
- WhatsApp Business API
- WordPress

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)

## Alternatives

1. [CTM](https://www.capterra.co.uk/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
2. [CloudTalk](https://www.capterra.co.uk/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [WhatConverts](https://www.capterra.co.uk/software/152001/whatconverts) — 4.9/5 (50 reviews)
4. [CallRail](https://www.capterra.co.uk/software/141829/callrail) — 4.5/5 (173 reviews)
5. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/179153/call-tracking)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/179153/call-tracking> |
| de-AT | <https://www.capterra.at/software/179153/call-tracking> |
| de-CH | <https://www.capterra.ch/software/179153/call-tracking> |
| en | <https://www.capterra.com/p/179153/Call-tracking/> |
| en-AE | <https://www.capterra.ae/software/179153/call-tracking> |
| en-AU | <https://www.capterra.com.au/software/179153/call-tracking> |
| en-CA | <https://www.capterra.ca/software/179153/call-tracking> |
| en-GB | <https://www.capterra.co.uk/software/179153/call-tracking> |
| en-IE | <https://www.capterra.ie/software/179153/call-tracking> |
| en-IL | <https://www.capterra.co.il/software/179153/call-tracking> |
| en-IN | <https://www.capterra.in/software/179153/call-tracking> |
| en-NZ | <https://www.capterra.co.nz/software/179153/call-tracking> |
| en-SG | <https://www.capterra.com.sg/software/179153/call-tracking> |
| en-ZA | <https://www.capterra.co.za/software/179153/call-tracking> |
| es | <https://www.capterra.es/software/179153/call-tracking> |
| es-AR | <https://www.capterra.com.ar/software/179153/call-tracking> |
| es-CL | <https://www.capterra.cl/software/179153/call-tracking> |
| es-CO | <https://www.capterra.co/software/179153/call-tracking> |
| es-CR | <https://www.capterra.co.cr/software/179153/call-tracking> |
| es-DO | <https://www.capterra.do/software/179153/call-tracking> |
| es-EC | <https://www.capterra.ec/software/179153/call-tracking> |
| es-MX | <https://www.capterra.mx/software/179153/call-tracking> |
| es-PA | <https://www.capterra.com.pa/software/179153/call-tracking> |
| es-PE | <https://www.capterra.pe/software/179153/call-tracking> |
| fr | <https://www.capterra.fr/software/179153/call-tracking> |
| fr-BE | <https://fr.capterra.be/software/179153/call-tracking> |
| fr-CA | <https://fr.capterra.ca/software/179153/call-tracking> |
| fr-LU | <https://www.capterra.lu/software/179153/call-tracking> |
| pt | <https://www.capterra.com.br/software/179153/call-tracking> |
| pt-PT | <https://www.capterra.pt/software/179153/call-tracking> |

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