Who Uses This Software?

Digital agencies, web designers, web developers, ux researchers, marketers, customer experience executives, website and e-commerce owners.

Average Ratings

4 reviews
  • Overall 5/5
  • Ease of Use 4.8/5
  • Customer Service 5/5
  • Features 5/5
  • Value for Money 4.7/5

Product Details

  • Starting Price US$49.00/one-time
  • Pricing Details No additional monthly fees. You just buy the tests you need.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Userfeel
  • https://www.userfeel.com/
  • Founded 2010

About Userfeel.com

Userfeel is a usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app.

Userfeel was designed and developed by Usability Researchers for Usability Researchers but also for newcomers to UX Research and anyone who wants to optimize their website or app.

Userfeel.com Features

  • Audience Targeting
  • Campaign Segmentation
  • Funnel Analysis
  • Heatmaps
  • Landing Pages / Web Forms
  • Multivariate Testing
  • Split Testing
  • Statistical Relevance Analysis
  • Surveys
  • Test Scheduling
  • Visual Editor
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Animation
  • For Mobile
  • For Websites
  • Heatmaps
  • Prototyping
  • Screen Activity Recording
  • Unmoderated Testing
  • Usability Testing
  • User Journeys
  • User Research

Userfeel.com Most Helpful Reviews

userfeel.com

Reviewed on 27/10/2019
Samantha H.
userfeel.com
Apparel & Fashion, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

Pros: it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems

Cons: i can;t use all the time because of price but will use again

Review for Userfeel

Reviewed on 07/03/2019
Savvas M.
Account Manager
Internet, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

Pros: - Ease of use,
- There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

Cons: I found no Cons at all since it was easy to use and proceed to the next screen.

Vendor Response

by Userfeel on 12/03/2019

Thank you very much for your review!

Great website and application for testing

Reviewed on 06/12/2019
Christopher D.
Software Tester
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great software to test your apps or websites or to find out what potential clients think about your software

Pros: Very easy interface to test websites
Available in Windows, Mac and Android
You get paid in your paypal account instantly for just surfing a website

Cons: Sometimes it will take days even months to find a website to test
Sometimes the video that have been recorded from your phone is not uploaded and you have to uploaded to userfeel.com manually, it should be an automated process that can be continued

Great app

Reviewed on 07/03/2019
Stelios C.
Project Manager
Internet, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It's user-friendly with a lot of features and great support.

Cons: I haven't faced any problems using userfeel.

Vendor Response

by Userfeel on 12/03/2019

Thank you very much for your review!

Read More Reviews