--- description: Discover the benefits and disadvantages of AfterShip. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AfterShip Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [AfterShip](/software/178663/aftership) # AfterShip Canonical: https://www.capterra.co.uk/software/178663/aftership Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/178663/aftership?page=2) > AfterShip is the AI post-purchase platform behind 20,000+ of the world's top commerce brands. Shipping, Tracking, Returns, Warranty and > > Verdict: Rated **4.9/5** by 473 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AfterShip? AfterShip's post-purchase platform is designed for modern retail brands building on Shopify and other major commerce platforms, and managing a growing range of channels and regions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 473 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AfterShip - **Location**: Tsuen Wan, Hong Kong ## Commercial Context - **Starting Price**: US$11.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: "- Essential plan offers basic features to save you time and money - Premium plan unlocks our latest AI offerings and gives fast-growing brands a competitive edge - Enterprise plan is tailored to your needs as you scale across channels and regions" - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Customer Portal - Exchange Management - Import/Export Management - Label Printing - Order Tracking - Real-Time Analytics - Real-Time Reporting - Refund Management - Reporting/Analytics - Returns Management - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Status Tracking - Website Integration - eCommerce Management ## Integrations (14 total) - Adobe Commerce - BigCommerce - CS-Cart Store Builder - Gorgias - Klaviyo - Microsoft Excel - NetSuite - PrestaShop - Salesforce Platform - Shift4Shop - Shopify - Squarespace - TikTok - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.capterra.co.uk/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.co.uk/directory/30104/shipping/software) - [Shipment Tracking Software](https://www.capterra.co.uk/directory/31602/shipment-tracking/software) - [Sustainability Software](https://www.capterra.co.uk/directory/31216/sustainability/software) - [Environmental Software](https://www.capterra.co.uk/directory/30662/environmental/software) - [Warehouse Management System](https://www.capterra.co.uk/directory/30005/warehouse-management/software) ## Alternatives 1. [ShipTime](https://www.capterra.co.uk/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Freightview](https://www.capterra.co.uk/software/136895/freightview) — 4.7/5 (743 reviews) 3. [CWILL Order Tracking](https://www.capterra.co.uk/software/1050266/parcel-panel) — 5.0/5 (54 reviews) 4. [ShippyPro](https://www.capterra.co.uk/software/164065/shippypro) — 4.7/5 (157 reviews) 5. [ShipStation](https://www.capterra.co.uk/software/155621/shipstation) — 4.6/5 (963 reviews) ## Reviews ### "Great experience with Aftership" — 5.0/5 > **Jacob** | *22 April 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Really easy to use, great interface, webhooks work perfectly. Used a couple alternative tracking services before Aftership that were below par. Customer support is always extremely quick and helpful, have been in touch with multiple support workers but the most recent Khushi was really helpful\! > > **Cons**: Email building is a little limited so we send our own through webhooks, still better than other services though...\! Royal Mail not being supported as a courier is also a shame for the non-premium packages. > > Overall Aftership works perfectly for us as a business and in the price range is the best option on the market for tracking services. ----- ### "Does exactly what I need it to" — 5.0/5 > **Daniel** | *8 July 2025* | Consumer Electronics | Recommendation rating: 9.0/10 > > **Pros**: Its functionality, pricing and integration options. It has made syncing products and selling through TikTok Shop and Amazon FBA extremely straightforward. > > **Cons**: It can be a bit confusing with the number of apps there are. It took a little while to find the necessary options to install the app on the TikTok side and authorise the app itself, but once done, it was easy from that point on. > > It's been very good. It does what I need it to, and customer support is very responsive and helpful. ----- ### "the suppor representive Khushi is very helpful and patient." — 5.0/5 > **Sanny** | *30 April 2025* | Wholesale | Recommendation rating: 5.0/10 > > **Pros**: the tracking function is very helpful. very easy for the buyer to track the order status with the tracking number or order number. > > **Cons**: too much fee for each funciton. when i buy the order tracking function. my previous setting is not working. because my previous setting is using widget. and it needs the return function. for return function, you need to pay another cost. > > the support Representive \[sensitive content hidden\] is very helpful and patient and help me solved my problems. But this app is not so friendly maybe because i am not so familiar with it. the chat conversion alwasy disappear when the page is leading to another one ----- ### "Excellent Customer Service from \[sensitive content hidden\]" — 5.0/5 > **Verified Reviewer** | *24 September 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: \[sensitive content hidden\] from the customer service team went above and beyond to fix a syncing issue, working together with TikTok to solve a very urgent problem. Brilliant service. > > **Cons**: Overall pretty satisfied with product, some of the product linking can occasionally be an issue but to be expected ----- ### "Great app and Customer Support" — 5.0/5 > **Anthony** | *11 September 2025* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: They are very customizable and easy to use, making them suitable for many different needs and purposes. > > **Cons**: No cons to mention at all, everything works smoothly, reliably, and better than expected overall.... > > Their app is a great tool and their customer support is incredible, reliable, and always responsive\! ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/178663/aftership?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/178663/aftership) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | ja | | ----- ## Structured Data