iGrafx

Best Support for Implementation of Process-Based Management

Comments: 4aBetterBusiness has used iGrafx to achieve transformational results with clients, with payback in months. iGrafx has always been at the forefront of introducing useful functionality that is easy to use.

Pros:

Ease of use, focus on features and function that enable businesses to work better

Cons:

We have had no issues with the installation or use of the software

iGrafx is great for meeting the requirements of the regulation standarts

Comments: iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.

Pros:

iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product.

Cons:

Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved.

Alternatives Considered: HighBond

Reasons for Choosing iGrafx: iGrafx was more compatible with meeting the regulation standards of our company.

Switched From: HSI Donesafe

Reasons for Switching to iGrafx: iGrafx's pricing plan was more reasonable for us.

Great flowcharting software

Comments: I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart.

Pros:

I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.

Cons:

The symbol library is pretty limited, e.g. hard to find right symbols for electrical diagrams. Process modeling is fairly complex and the help features are a bit limited.

Alternatives Considered: Visio

Reasons for Switching to iGrafx: iGrafx has simply better flowcharting features, especially as it pertains to the visual appearance of flowcharts. It also allows one to develop simulation models which is sometimes valuable.

iGrafx Process for Six Sigma

Comments: I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.

Pros:

I like the ability to turn a process map into an actual simulation.

Cons:

There is a lack of good training on simulation. I took the training you provide, but there was not enough "meat" to the training. I tried to perform, what I thought was a simple simulation after the training and couldn't do it. I really need to find some good training for this, to get the full value out of this software. The library of shapes and icons is lacking. Several people within our company prefer Visio for presentation value it provides and for less experienced users, they find it easier to use.

Alternatives Considered: Visio

Reasons for Switching to iGrafx: For the simulation ability. Since I can't get good training on simulation it's hard to justify the higher cost over visio.

iGrafx Review - Govt User

Pros:

Software is very intuitive to use and meets many needs within the one application. It is a great value for the amount of functionality we gain.

Cons:

The repository use can be a bit clunky on occasion.