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What is SocialClimb?

SocialClimb is a healthcare marketing platform designed to enhance the efforts of all healthcare organizations. As practices of all sizes work to improve their online reputation and create valuable connections with potential patients, SocialClimb provides a one-stop solution. Our HIPAA-compliant data and comprehensive platform allows customers to create targeted marketing campaigns and measure the results all in one place.

Who Uses SocialClimb?

We assist marketing professionals for healthcare organizations of all sizes in achieving HIPAA-compliant marketing campaigns.

SocialClimb Software - Send automated review requests to improve your reputation.
SocialClimb Software - Track patient acquisition across multiple marketing channels.
SocialClimb Software - See your patient acquisition cost from your marketing campaigns in our Marketing Report.

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Reviews of SocialClimb

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
82%
4
15%
3
3%
Jessica
Jessica
Director of Operations in US
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Social Climb has been a great asset to our practice

5.0 2 years ago

Comments: Great customer support and easy to use!

Pros:

Social Climb is easy to use and manage for our administration team. Our physicians love that the reviews and feedback has helped with our SEO and practice growth.

Cons:

No major dislikes. Always love to see more features added!

SocialClimb Response

2 years ago

Thank you for your review! We are so glad your experience has been great!

Jessica
Director Marketing and Foundation in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

SocialClimb, Perfect Match of Technology and Healthcare

5.0 3 months ago

Comments: From the beginning I felt like I had a partner who was equally invested in my goals. They have followed through on everything they promised and are always open to listening to new ideas from a marketer using the product. The software is exactly what I was looking for and then some. I cant' wait to see what new features they come up with next.

Pros:

While there are a number of things I like about SocialClimb, my favorite probably is the fact that in I can track patients and revenue generation in one platform that is 100% HIPPA compliant.

Cons:

Truthfully, the process has been so smooth and well supported by the SocialClimb team. I suppose the thing I like the least is the credit tiers for the predictive analysis part. I wish it was easier to add credits and in amounts that better accommodated our needs.

SocialClimb Response

3 months ago

Hi Jessica, thank you for taking the time to leave us such a kind and thoughtful review! We're so happy to hear that you've had a positive experience with SocialClimb, and your feedback is appreciated as we work to enhance our platform. We look forward to continually serving you as you achieve your marketing goals. Thank you for being part of the SocialClimb community!

Sotheary
Digital Marketing in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Switching to different reviews & rep platform

3.0 2 years ago

Comments: Was not engaging enough to use Social Climb as a dashboard- managed reviews directly on original platforms instead.

Pros:

Gets the job done when it works. Writing more to meet character requirement in this section.

Cons:

Our field guys were having a lot of issues with using social climb, often times it not working right in front of the customer. They eventually didn't feel like trying to use it because it wouldn't work half the time. Social Climb is also a lot of money every month. ($1,000/mo) We're switching to a platform that offers the reviews & reputation, social media management, email, chat, and more for the same price.

SocialClimb Response

2 years ago

Thank you for your review. We are sorry your experience with the SocialClimb platform was not a success. Please reach out to [email protected] to discuss your experience further.

Lori
Digital Marketing Specialist in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

So happy I used them twice!

4.0 3 months ago

Comments: I used social Climb at my last practice. I was on the implementation team and loved working with [sensitive content hidden]. Imagine my surprise when I switched healthcare systems and found that my new company also uses SocialClimb. I love the intuitiveness of the product. I like that everything is in once place. I find some module tricky to use but with the help of my manager, I'm always able to get what I need.

Pros:

I love the ease of sending review requests, both automated and manual. I like that the reviews are all visible in once place and the reporting is easy for the physicians and ACPs to understand.

Cons:

I find the process of adding providers a little tricky

SocialClimb Response

2 months ago

Thank you for your review, Lori! We're so grateful for the opportunity to work with you again, and glad to hear that SocialClimb is supporting your needs. As we work to enhance our platform, feedback like yours is incredibly valuable. Thank you for your support and for being part of our community!

Monica
Director of Marketing in US
Medical Practice, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Tri-State Orthopaedics review

5.0 3 months ago

Pros:

The easy of collecting reviews from patients and responding to the reviews. Having all the review sites that a patient can give feedback plus the private reviews option is great for our internal use. Collecting surveys is also very helpful for accreditations process.

Cons:

Not always easy to find how and where to make changes to our platform.

SocialClimb Response

2 months ago

Thank you for your review, Monica! We're happy to hear that SocialClimb has simplified your workload. Your recommendations are extremely valuable as we work to continually enhance our platform. Stay tuned for updates! Thank you for your support.