Who Uses This Software?

UXCam serves Product Managers and UX Designers. UXCam's users also include App Developers, Marketeers and Customer Success Managers.

Average Ratings

4 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
  • Support Business Hours
    Online

Vendor Details

  • UXCam App Analytics
  • https://uxcam.com
  • Founded 2014

About UXCam App Analytics

UXCam Mobile App Analytics - UXCam is convinced that delivering a product alone is not enough. Every successful organization is in the business of delivering User Experience.

Most companies track vanity metrics such as page visits and do not capture micro-interaction data sets. In doing so, they completely miss what matters: the user.

On the foundation of these beliefs, UXCam developed a solution that helps people to deliver the perfect app - by understanding their users.

UXCam App Analytics Features

  • Animation
  • For Mobile
  • For Websites
  • Heatmaps
  • Prototyping
  • Screen Activity Recording
  • Unmoderated Testing
  • Usability Testing
  • User Journeys
  • User Research

UXCam App Analytics Most Helpful Reviews

Great way to "see" user behavior

Reviewed on 07/08/2019
Janaki ram G.
CTO
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We develop mobile apps that help consumers when there are many choices to be made on a regular interval. For example prepaid mobile plans in India. Using UXCam, we observe users behavior within our apps. It is very helpful to understand what features are confusing them most and what users "expect" from a certain screen. By using sessions tagged with crashes, we could see user behavior before certain crashes and fix them.

Pros: Just having the ability to "see" what the user is doing is great. Heatmaps are a very useful feature too. With them we could discover if a lot of users are clicking on the wrong places. Automatic tagging of activities in the playback is helpful too. We can shift to whichever activity is more important for us. If a user has multiple sessions, we can watch all of them together to understand the behavior as a single flow.

Cons: Clicks are not preserved when we download videos and share.

Listen user's voice directly using UXCam

Reviewed on 26/06/2019
Sangyun P.
Software engineer
Entertainment, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Users don't tell us their experience easily. With UXCam, we caught user's hidden voice. Detailed screen recording let us know what components users like and dislike.

Pros: Video recording, detailed session tracking, screen heatmap
Very easy to set up
Supports react-native
Rapid customer service

Cons: Detailed event analytics is less powerful.

Best tool for understanding mobile User Behavior

Reviewed on 30/01/2019
Teresa M.
Mobile Technical Lead
Computer Software, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: UXCam has helped our team to understand how users uses our app, figure out where they are struggling and pinpointing issues in conversion. Our whole product team uses it and every other Friday we love connecting UXCam on a TV and watching how users use our product. Additionally, the development team has also saved significant time figuring out crash issues by looking at session recording.

Pros: Mobile Session Replay
Full Screen Auto Replay
Crash recording
Heatmaps

Cons: Does not provide detailed event analytics .

UXCam - Good soultion for understanding user behavior on mobile

Reviewed on 11/06/2019
Tri N.
Product Manager
Computer Software, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: - With UXCam we can learn what user behave with out app. Therefore we can know about their pain point to improve the product quality better.

Pros: - Easy to set up and use
- Good performance for app
- Good report analysis.
- Price is acceptable

Cons: - With free account, limit of video to see is 5000. If you reach it, you can not see the other. When you delete the old video you still cannot see the newer
- With free account you cannot config which condition to record or not.

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