UXCam App Analytics

UXCam App Analytics

by UXCam App Analytics

Who Uses UXCam App Analytics?

UXCam serves Product Managers and UX Designers. UXCam's users also include App Developers, Marketeers and Customer Success Managers.

What Is UXCam App Analytics?

UXCam Mobile App Analytics - UXCam helps companies identify usability issues on their mobile applications and make informed product decisions.

Most companies track vanity metrics such as page visits and do not capture micro-interaction data sets. In doing so, they completely miss what matters: the user.

On the foundation of these beliefs, UXCam developed a solution that helps people to deliver the perfect app - by understanding their users.

UXCam App Analytics Details

UXCam App Analytics

https://uxcam.com

Founded 2014

UXCam App Analytics Pricing Overview

UXCam App Analytics has a free version and offers free trial. See additional pricing details for UXCam App Analytics below.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

UXCam App Analytics Features

UX Software
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

UXCam App Analytics Reviews

Showing 5 of 8 reviews

Overall
4.9/5
Ease of Use
4.6/5
Customer Service
5/5
Features
4.8/5
Value for Money
4.6/5
Teresa M.
Mobile Technical Lead
Computer Software, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/01/2019

"Best tool for understanding mobile User Behavior "

Comments: UXCam has helped our team to understand how users uses our app, figure out where they are struggling and pinpointing issues in conversion. Our whole product team uses it and every other Friday we love connecting UXCam on a TV and watching how users use our product. Additionally, the development team has also saved significant time figuring out crash issues by looking at session recording.

Pros: Mobile Session Replay
Full Screen Auto Replay
Crash recording
Heatmaps

Cons: Does not provide detailed event analytics .

  • Reviewer Source 
  • Reviewed on 30/01/2019
Janaki ram G.
CTO
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/08/2019

"Great way to "see" user behavior"

Comments: We develop mobile apps that help consumers when there are many choices to be made on a regular interval. For example prepaid mobile plans in India. Using UXCam, we observe users behavior within our apps. It is very helpful to understand what features are confusing them most and what users "expect" from a certain screen. By using sessions tagged with crashes, we could see user behavior before certain crashes and fix them.

Pros: Just having the ability to "see" what the user is doing is great. Heatmaps are a very useful feature too. With them we could discover if a lot of users are clicking on the wrong places. Automatic tagging of activities in the playback is helpful too. We can shift to whichever activity is more important for us. If a user has multiple sessions, we can watch all of them together to understand the behavior as a single flow.

Cons: Clicks are not preserved when we download videos and share.

  • Reviewer Source 
  • Reviewed on 07/08/2019
Francesca G.
Head of Digital Experience
Marketing & Advertising, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/03/2020

"Very insightful "

Pros: UXCam has been such a valuable piece of software, extremely insightful, helping us to champion user centric design. The UXCam team are extremely helpful at all times, very supportive.

Cons: I think it would be good to have more flexibility with subscription, be good if subscription could be toggled on/off month by month.

  • Reviewer Source 
  • Reviewed on 16/03/2020
Ken V.
CEO
Computer Software, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 29/01/2020

"Great for understanding user experience "

Pros: UXCam helped us understand the user experience in our mobile apps, I like we can see the actual video of how users use the app and find out what is working and what is not.

Cons: I think the user experience of UXCam can be smoother.

  • Reviewer Source 
  • Reviewed on 29/01/2020
Tri N.
Product Manager
Computer Software, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/06/2019

"UXCam - Good soultion for understanding user behavior on mobile"

Comments: - With UXCam we can learn what user behave with out app. Therefore we can know about their pain point to improve the product quality better.

Pros: - Easy to set up and use
- Good performance for app
- Good report analysis.
- Price is acceptable

Cons: - With free account, limit of video to see is 5000. If you reach it, you can not see the other. When you delete the old video you still cannot see the newer
- With free account you cannot config which condition to record or not.

  • Reviewer Source 
  • Reviewed on 11/06/2019