Who Uses Virima?
IT operations, asset, service, security, and compliance management teams and application stakeholders in multiple industries, including healthcare, manufacturing, education, and managed services.
What Is Virima?
VIRIMA offers best-in-class ITAM and ITSM features at an unbelievable value. Agentless and agent-based discovery options. Automatic relationship and dependency mapping. Insightful visualizations and dashboards. PinkVERIFY CMDB and ITSM processes with a workflow generator. Integrations with cloud providers, hypervisors, network & security monitoring, and even ServiceNow. SaaS and on-prem deployments. Clear, modern UI. VIRIMA does so much you'll wonder why you havent heard of it before!
Virima Details
Virima Technologies, Inc.
https://www.virima.com/
Founded 2006
Virima pricing overview
Virima does not have a free version but does offer a free trial. Virima paid version starts at US$10,000.00/year.
Starting Price
US$10,000.00/year
Pricing Details
Discovery is priced per OS/network device. ITAM/ITSM is licensed per seat.
Free Version
No
Free Trial
Yes
Virima deployment and support
Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Android (Mobile)
Training
- In Person
- Live Online
- Documentation
Virima Features
CMDB Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Asset Management
- Change Management
- Client Portal
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Data Mapping
- Data Visualisation
- Device Auto Discovery
- Drag & Drop
- Email Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- Impact Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- License Management
- Performance Monitoring
- Prioritisation
- Problem Management
- Relationship Mapping
- Reporting & Statistics
- Request Assignment
- SSL Security
- Scheduled / Automated Reports
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Widgets
- Workflow Management
Change Management Software
- API
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Audit Management
- Audit Trail
- Calendar Management
- Change Management
- Change Planning
- Change Tracking
- Collaboration Tools
- Commenting / Notes
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Dashboard Creation
- Document Management
- Forms Management
- Incident Management
- Knowledge Base Management
- Learning Management
- Multi-Language
- Prioritisation
- Problem Management
- Projections
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Release Management
- Reporting & Statistics
- Rules-Based Workflow
- SSL Security
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Third Party Integrations
- Training Management
- Workflow Management
IT Asset Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Management
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- Email Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Knowledge Base Management
- Maintenance Management
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Problem Management
- Procurement Management
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third Party Integrations
- User Management
- Workflow Management
IT Service Software
- API
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Asset Management
- Audit Management
- CRM
- Change Management
- Client Portal
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard Creation
- Drag & Drop
- Email Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Monitoring
- Prioritisation
- Problem Management
- Project Management
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Release Management
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Service Catalogue
- Service Level Agreement (SLA) Management
- Service Reporting
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Ticket Management
- Workflow Management
ITSM Tools
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Management
- Asset Tracking
- Audit Management
- Availability Management
- CRM
- Capacity Management
- Change Management
- Chat/Messaging
- Client Portal
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard Creation
- Drag & Drop
- Email Management
- Help Desk Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Knowledge Base Management
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Problem Management
- Project Management
- Release Management
- Reporting & Statistics
- Role-Based Permissions
- Self Service Portal
- Service Catalogue
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Workflow Management
Virima Alternatives
More Virima alternatives
Virima Reviews for UK Users
Read all reviewsOverall rating
Average score
Franco P.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/05/2019
"Fast, Intelligent, Cost Effective ITAM/ITSM Discovery Tool"
Pros: I like the autonomic socially intelligent automated algorithms that perform discovery. These algorithms and engines are far better than all of the products I’ve ever used. As an industry recognized discovery and ITAM tool expert, and conference speaker, I have spent countless hours evaluating tools for diverse customers. In the end I’ve always needed a socially persistent tool that would continue to create and capture changes within an ecosystem from an inventory asset management perspective while maintaining CI dependencies and interdependencies. I’ve needed a tool that had a separate CMBD to create a baseline and maintain CI data hygiene, a repository that would store the application dependency mappings, business service mappings and views like infrastructure, communication and network topology. Virima does all of this. Reporting is another critical deliverable for my clients and Virima delivers there too. The dashboards, KPI‘s, and reporting capability is very mature and appreciated by all of my clients. I think one of the most important features is outside of the tool...and that is the customer service provided by Virima. If I need support with an issue or if I have questions about custom probes they are always responsive.
Cons: Accessing and managing a Virima instance via a browser takes some getting use to but it is still a value add to be able to manage a customers instance from a phone. Say you forgot to do a scan. You can login on your phone and fire off that scan.
- Reviewer Source
- Reviewed on 10/05/2019
Taylor L.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/05/2019
"Virima User"
Comments: Very positive.
Pros: Great product; feature rich. Team seems responsive and looking to help us be successful.
Cons: No cons. Feature requests are inevitable, and I have a few. Team seems responsive and open to them; would like some more visibility into the product management space so we can see where things fall.
- Reviewer Source
- Reviewed on 07/05/2019
Verified Reviewer
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/11/2018
"Virima"
Comments: Our experience implementing VIrima in our environment, specifically for ITAM, has been a great experience. The team at Virima has been very helpful and responsive delivering our requests and working with us.
Pros: Virima is a very comprehensive ITAM/ITSM tools for organizations that follow the ITIL methodology. It is a feature rich offering with very responsive support.
Cons: The software seems to be growing rapidly with new features being added constantly, which seems to cause some instability.
- Reviewer Source
- Reviewed on 08/11/2018
Verified Reviewer
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/10/2018
"Virima is a great ITAM system"
Comments: Virima has helped us understand more of our environment for IT, and helped with Asset, change and Release management.
Pros: Ability to scan an internal network and fall all devices on that network. The Business Service Maps are great for finding communication between endpoints.
Cons: The scans can be very slow and can vary in length.
Vendor Response
by Virima on 14/11/2018
Thanks for the great review. The discovery scans are carefully designed not to impact network or device performance. The scan periods will vary depending on how much and how deep you choose to scan at one time. Performing deeps scans on hundreds of servers and the underlying network infrastructure might take some time but that enables the awesome Business Service Maps you like.
- Reviewer Source
- Reviewed on 29/10/2018
Verified Reviewer
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/10/2018
"ITAM Plus included features that an Enterprise would"
Comments: Excellent professionalism and customer service are part of the Virima package. Couple that with a world-class ITAM/ITIL tool and you have a combination that will easily take market share from some of the 'big guns'. Great doing business with them.
Pros:
- Very intuitive interface
- Feature rich ITIL-centric solution that handles all change, incident, problem and reporting needs
- Dynamic Business Service Maps show Up and DOWN-stream impact to connections graphically
- Integration with Service-Now and other support tools makes CMDB value immediately visible
Cons: - Minor changes in how our business would like to leverage the tool are being offered up as suggestions but no real deficiencies
- Reviewer Source
- Reviewed on 25/10/2018
