Tickd

Tickd

by CodeArcs

Who Uses Tickd?

Tickd is designed for teams of all sizes, from small startups to large enterprises. Work better as a team. It's so simple yet powerful, Tickd suits a wide range of sectors.

What Is Tickd?

A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial

Tickd Details

CodeArcs

http://www.codearcs.io

Founded 2007

Tickd Pricing Overview

Tickd does not have a free version but does offer a free trial. Tickd paid version starts at US$15.00/month.

Starting Price

US$15.00/month

Pricing Details

Pricing starts at $15 per month for 10 users

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Documentation

Support

Online

Tickd Features

Bug Tracking Software
Audit Trail
Backlog Management
Collaboration
Task Management
Ticket Management
Workflow Management
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base Management
Project Management
Recurring Issues
Task Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View

Tickd Reviews for UK Users

Showing 5 of 10 reviews

Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.6/5
Features
4.6/5
Value for Money
4.9/5
Alan W.
CTO
Capital Markets, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/06/2019

"Gets the job done"

Comments: Communicating with our clients, and trying to do this with email, loses focus quickly. By keeping focus on a single task, we can keep the communications on point.

Pros: There are many project management tools around, but this one is focused on GTD principals and managing the work of tickets between team members. The real killer feature, is its deep integration with email, the fact we can have clients interact with our team by simply replying to an email is the single most feature that makes it all work.

Cons: There is nothing. Sure there are smaller features, who doesn't have that.

  • Reviewer Source 
  • Reviewed on 13/06/2019
Marcus F.
Senior Software Engineer
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/04/2019

"Great project management and ticket system"

Comments: I've used it for years as a software engineer working on tickets as well as project management, dealing with milestones, tickets, timelines, time tracking, etc. I've also use Jira and others but I keep coming back to Tickd, I like it much better.

Pros: It's quick to get to your daily continual tasks like creating and updating tickets, it's easy to generate reports and overviews. It works well for Agile and SCRUM, or just tracking statuses if you prefer that.

Cons: Some features require extra clicks to get to, but the TickD team has been very responsive in making things easier to use.

  • Reviewer Source 
  • Reviewed on 15/04/2019
Suhas J.
Data Analyst
Education Management, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 13/06/2019

"Tick'd - Love the name"

Comments: Prioritize and manage daily work.

Pros: It is customized well to cater to the firm's needs like creating tickets via emails, svn integration etc

Cons: It's not compatible with Git repository.
When the bucket list inside a project is long it's tough to move tickets around.

Vendor Response

by CodeArcs on 16/06/2019

Hi Suhas,

Thanks for taking the time to review Tickd. We appreciate your feedback.

With respect to your point regarding Git compatibility, we do support Git whether GitHub, GitLab, Bitbucket or Beanstalk is your provider. If you're using a different provider or host Git on your own repositories, I'd be happy to discuss how we might best support you.

Thanks again

  • Reviewer Source 
  • Reviewed on 13/06/2019
Keri W.
Lead Data Specialist
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 25/06/2019

"My Review"

Pros: Ease of use when submitting a ticket via email

Cons: Email formatting is not retained and because we are passing around a lot of technical information some information is lost in lack of translation.

Vendor Response

by CodeArcs on 30/06/2019

Thank you for taking the time to review Tickd. Your feedback is much appreciated.

With respect to the email formatting, if you'd like to submit some examples to our support team, we'd be happy to see what we can do there.

Thanks again.

  • Reviewer Source 
  • Reviewed on 25/06/2019
Flora R.
Marketing Manager
E-Learning, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/04/2019

"Easy to use dev management and project tracking tool"

Pros: Has worked great for our organization's needs. Wonderful as a project management tool to track our developments and great for system maintenance/tracking bugs. In addition to a communication tool for our team, our system users are able to submit feedback or request support. All member of our team are on the same page and know exactly what is going on at any given time. Feels like a custom system because it's set up specifically to your organization's needs for projects and user support.

Cons: I can't say that I dislike any features. One thing that I will say, is that for some people who are not tech savvy, figuring out all the great functionality and features is a learning process and may take some time. We've been using the tool for almost a year, and although I am pretty comfortable with tech and management tools, I will occasionally discover small things like short cuts and features that I was previously unaware of. But the experience has been great from the start.

  • Reviewer Source 
  • Reviewed on 15/04/2019