Dentrix Ascend

by Henry Schein One

Who Uses Dentrix Ascend?

Solo Practices, Group Practices, Entreprenurial Dentists, DSO organizations

What Is Dentrix Ascend?

Dentrix Ascend offers a smarter, more natural interface that's easy to learn and master. With one-click access to patient information and customized workflows, you'll get more done in less time.

Dentrix Ascend Details

Henry Schein One

http://www.dentrixascend.com/

Founded 2012

Support

  • Business Hours

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
Dentrix Ascend video
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Dentrix Ascend pricing overview

Dentrix Ascend does not have a free version and does not offer a free trial. Dentrix Ascend paid version starts at US$248.00/month.


Starting Price

US$248.00/month

Free Version

No

Free Trial

No

Dentrix Ascend Features

  • Appointment Management
  • Comparison View
  • For Veterinary
  • Hands-Free Charting
  • Orthodontic Charting
  • Periodontal Charting
  • Progress Notes
  • Treatment Planning
  • Voice Capture

View full list of Dental Charting Software

  • 2D Imaging
  • 3D Imaging
  • Calibration Management
  • Data Import/Export
  • Image Analysis
  • Treatment Planning
  • Video Support

View full list of Dental Imaging Software

  • Appointment Management
  • Appointment Reminders
  • Charting
  • Claims Management
  • Client Management
  • Imaging and X-rays
  • Medical Billing
  • Patient Records Management
  • Treatment Planning

View full list of Dental Software

Dentrix Ascend Alternatives

More Dentrix Ascend alternatives

Dentrix Ascend Reviews for UK Users

Showing 5 of 169 reviews

Overall
4.2/5
Ease of Use
4.2/5
Customer Service
4.4/5
Features
3.9/5
Value for Money
4/5
Krista i. C.
Dental Hygienist
Medical Practice, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 01/04/2020

"Good software"

Comments: Good to fair. I use it at offices when I temp

Pros: I first was introduced to dentrix in dental hygiene school. At the time, It was the only dental software I knew of and felt as though it was pretty easy to use. In hygiene school, you do not use the software to its' best ability because we are limited to what we do w the dental charting, etc. I have used dentrix often during temping and do find it a little confusing, but I seem to manage pretty well with help from staff.

Cons: I am not a big fan of dentrix, I think it can be confusing and non-user friendly at times.

  • Reviewer Source 
  • Reviewed on 01/04/2020
Bevin M.
Owner/pediatric dentist
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 24/08/2019

"Dentrix Ascend review"

Comments: overall i like the product but correcting the accounting issues is something that is very frustrating and would possibly cause our practice to return to Dentrix

Pros: like that its cloud based and always evolving with updates as users make recommendations to improve. I like that I can access it anywhere.

Cons: I do not like the line item accounting and that credits can not be left on the ledger without affecting provider totals. A/R from previous months changes based on patient over-payments. We have all our fee schedules in and we do write offs at time of service /claim generation but there are still instances where we have over-collected and the only way to have the adjustment for the patient over-payment is to put the EOB in as insurance over-payment which is not accurate or refund the patient directly when the EOB is received, which is not practical

  • Reviewer Source 
  • Reviewed on 24/08/2019
Steve G.
Owner/Dentist/CDO
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 21/06/2019

"Mixed feelings..."

Comments: We are a multi-site group practice so going to a cloud EMR just seemed essential. Going with HS made sense b/c of the stability. Some features are really great... and some are major works in progress IMO.... some are just lacking altogether. It seems with the financial backing of HS the software could really be developed faster and with more features and if it did that, would probably completely own and dominate the cloud platforms. Right now, within the community of DDS I'm associated with, I still hear people gripe about Ascend and talk about how the prefer other cloud based sofwares... but we just wanted to go w/ Schein b/c of the long term stability. So we're hoping the features that are lacking will be built in soon - hopefully 6-12 months max. Things like online forms, robust a medical history module, a great lab case manager module, and a referral module seem essential to modern group practices...

Pros: Ascend was the obvious choice for us b/c H.S. is a stable company that isn't going anywhere. though we had heard some really good things about a few other platforms... stability seemed critical. The support has been very good through the facebook group and the support of friday forums, etc... this has felt very good...

Cons: There are some - what I would consider very basic- features that I am surprised they would even launch a platform without. Starting with a robust - AWESOME - medical history form that new patients (and even existing patients) could fill out prior to their visit. This feature should be online and built into the software. From what I can tell, groups that have been on Ascend for years are still doing paper... scan... upload to the D.C. That feels very 2005. Thought Ascend is "new" (7 years?) it still lacks an online medical history form and a robust way of customizing, having it pop up at visits, etc. Dentrix core finally just got this... but it hasn't showed up in Ascend yet. Things like referring procedures in the software.... right now there is no way to track referrals. Things like a lab case manager... these are every day things in a dental office and we are stuck using major work arounds with paper tracking and google docs for lab cases and yes- we're struggling to get a good system going. This seems like after 7 years it should be in the software. I'd like to know some realistic timelines (+/- 3 months?) of when features like this might be coming. it's hard to know if "soon" means in 2-3 years or in 3-6 months. Hopefully some of these very "basic" features will be implemented soon.

  • Reviewer Source 
  • Reviewed on 21/06/2019
James B.
Practice Owning Dentist
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/08/2019

"Satisfied from the start"

Comments: We have always been happy with Dentrix Ascend. Our IT needs and budget are a fraction of what they otherwise would be. We can always access and stay up to date with no additional cost or waste of time. Ascend continues to get better and better.

Pros: Intuitive. It has eliminated wasted time and money on training.

Cons: While being next generation technology and cloud based it has been very slow to publish APIs and become operable with so many other businesses that can enhance dental practice management.

  • Reviewer Source 
  • Reviewed on 07/08/2019
Amber M.
Office Manager
Hospital & Health Care, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/08/2019

"Easy to use software"

Comments: My overall experience with Dentrix Ascend is good - When we find a glitch or would like to see something change, we are able to get help from customer service quickly. I like that Dentrix accepts requests to make changes and prioritizes the requests by how many other companies are requesting the same change.

Pros: What I like most about Dentrix Ascend is that it is easy to use, web based so I can access the program anytime. They have a very good resource and support center to answer any questions I have. I utilize this for training new employees.

Cons: What I like least about Dentrix Ascend is that reports that I run are not consistant. I can run one report that gives me figures/numbers and run a different report for the same criteria and I can get different results.

  • Reviewer Source 
  • Reviewed on 07/08/2019