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What is Serrala Suite?

Serrala's Account Receivables solution provides an automated and comprehensive platform covering cash applications, collections, credit management, EIPP, disputes & deductions. Our integrated invoice to cash solution can be provided as a software-as-a-service, integrated with SAP or installed in a hybrid manner. By facilitating AI and ML to acheive the best possible automation, our solution provides end-to-end analytics/dashboards on working capital and more.

Who Uses Serrala Suite?

Companies in any industry looking to automate and integrate finance processes in order to gain real-time insights into order-to-cash and procure-to-pay processes and fuel cash management and liquidity

Where can Serrala Suite be deployed?

Cloud-based
On-premise

About the vendor

  • Serrala Group GmbH
  • Located in Hamburg, Germany

Serrala Suite support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Albania, Andorra, Austria, Belarus, Belgium and 51 others

Languages

English, German

Serrala Suite pricing

Starting Price:

Not provided by vendor
  • No free version

Serrala Suite does not have a free version.

Pricing plans

About the vendor

  • Serrala Group GmbH
  • Located in Hamburg, Germany

Serrala Suite support

  • Phone Support
  • 24/7 (Live rep)

Countries available

Albania, Andorra, Austria, Belarus, Belgium and 51 others

Languages

English, German

Serrala Suite videos and images

Serrala Suite Software - Alevate AP Home
Serrala Suite Software - Alevate AP Analytics
Serrala Suite Software - FS2 AP Invoicing
Serrala Suite Software - Alevate AP Invoice List
View 5 more
Serrala Suite video
Serrala Suite Software - Alevate AP Home
Serrala Suite Software - Alevate AP Analytics
Serrala Suite Software - FS2 AP Invoicing
Serrala Suite Software - Alevate AP Invoice List

Features of Serrala Suite

  • ACH Payment Processing
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Alerts/Escalation
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Cash Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Credit Card Management
  • Custom Fraud Rules
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualisation
  • Debit/Credit Card Processing
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • General Ledger
  • Integration Management
  • Invoice Processing
  • Liquidity Management
  • Mobile Payments
  • Multi-Currency
  • Multiple Payment Options
  • Online Payments
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Processing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Real-Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analysis
  • Risk Management
  • Scenario Planning
  • Single Sign On
  • Third-Party Integrations
  • Transaction Monitoring
  • Vendor Management

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Reviews of Serrala Suite

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
3.9
Features
4.2
Value for Money
3.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
36%
4
53%
3
8%
2
3%
Zsolt
Autobank improvement lead in Denmark
Utilities, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Grundfos

5.0 10 months ago

Pros:

Serrala FS2 Autobank is implemented for Grundfos. The biggest pro is the easy creation of various rules.

Cons:

The cost is a bit high, and unique requests, such as allow search in document line item text is not necessary developed.

Dharun
Analyst in India
Research, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Serrala Suite Review

3.0 last year

Pros:

Their solutions are easy to use, innovative, transpatent and their knowledge center provides how to use their solution effectively, leading industry news in captivating way

Cons:

Use of Artificial intelligence, machine learning is fairy basic in almost all of the solutions of serrala suite.

Mark
Global CTC Process Manager in UK
Food Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Autobank

4.0 9 months ago

Pros:

Solution has produced a positive impact to the business in terms of efficiency and effectiveness in the Cash App space. Has driven tangible benefits.

Cons:

No missing features as such. BPI (part of smart eye) took a while to integrate. Only key challenge for me is needing to see an improvement in the customer services side and for their helpdesk to take more ownership in handling issues and timeliness to complete.

Sven Ole
Teamleiter Dienstleistungen & Treasury in Germany
Wholesale, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

FS² Payments - ein starkes Zahlungsverkehrs-Addon für SAP

4.0 last year

Comments: Aus Anwendersicht bietet Serrala Suite ein gutes Paket an Lösungen, welches insbesondere bei Unternehmen, die verstärkt mit SAP arbeiten, im Auge bleiben sollte. Es kann in vielen Tätigkeitsfeldern eine Bereicherung der eigentliche SAP-Lösung darstellen.

Pros:

Durch die Integration ins SAP bleibt die Oberfläche für die Anwender die gleiche. Ein Systemwechsel ist nicht mehr erforderlich und vereinfacht so das Arbeiten bzw. machts es praktikabler. Des Weiteren lassen sich durch individuelle Freigabekonzepte die unterschiedlichsten Szenarien und jegliche Anforderungen berücksichtigt werden.

Cons:

Der Umgang mit dem Support ist herausfordernd. Die permanente Abfrage der Version bei jedem neuen Ticket und fehlenden Sachstandsmeldungen führen insbesondere in dem Fachbereich, der die technische Betreuung der Lösung inhouse übernimmt, zu negativen Eindrücken.

Lena
Corporate Financial Controllerin in Germany
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Einfache Bedienung und Customizing, großer Mehrwert auf allen Ebenen

5.0 last year

Comments: - Automatisierung erhöht, Konzentration der User auf komplexe Inhalte- Customizing ohne hohen externen Aufwand oder IT-Abteilung möglich = Zeitersparnis- Sicherheit hoch, Zahlungsverkehr übersichtlich

Pros:

- einfaches Customizing durch Fachabteilung selbst (Key User)- hohe Bedienbarkeit, intuitive Nutzung möglich- große Erleichterung im Arbeitsalltag, gerade für End-User, Automatisierungsquote erhöht, ohne Serrala 2 Buchhalter mehr notwendig- Anbindung von PaymentServiceProvider und Banken sowie automatisierte Zahlungsabwicklung und Kontoauszugsverbuchung sehr gut- Übersichtlichkeit in allen Anwendungen gegeben

Cons:

- teilweise Updates schwierig, Auswirkungen fraglich- Information zu allen Funktionen oft nicht vorhanden, die den Alltag weiter erleichtern würden