Who Uses This Software?
Any small or large company in the world who has intranet on SharePoint, Office 365 or SAP.
Average Ratings17 reviews
- Overall 4.8/5
- Ease of Use 4.7/5
- Customer Service 4.8/5
- Features 4.6/5
- Value for Money 4.8/5
- Starting Price US$2,998.00
- Pricing Details The User is the Intranet Designer and not number of employees
- Free Version No
- Free Trial Yes
Cloud, SaaS, Web
Installed - Windows
- Founded 2015
ShortPoint Most Helpful Reviews
Reviewed on 13/12/2018
ShortPoint gets fast, great looking results
Comments: Excellent - this product allowed me to complete a very challenging rebranding exercise in a very short amount of time. Without it, I wouldn't have been able to complete the project and would still be writing custom web parts using SharePoint framework. Customer support was also excellent. I logged an urgent ticket and had someone on a call within half an hour - and the support person really knew their stuff. Normal requests are answered within a few hours.
Pros: It's fast to get a great looking website up and running in no time. The components it has look great and having the ability to copy elements from their example sites really speeds things up. Most of their web parts can be connected to lists or libraries which is necessary as a license is needed to edit these web parts so using connected lists/libraries puts some control back into users hands. Very flexible and powerful software collection and there's really not much it can't do to a SharePoint site to make it look the way you want.
Cons: Requiring a license to edit is a bit of a downer - wish there was some intermediate license or method for others to edit pages with ShortPoint elements on them without requiring the full blown license. Although you can add ShortPoint web parts to modern pages, you can't use the site customiser if your home page is not a classic page. Looking forward to the site customiser for modern pages - once that arrives, will really be pleased.
by ShortPoint on 14/12/2018
Thank you for your feedback. We are about to release the Theme Builder (Site Customizer) for Modern Pages in next few days. After that you will be able to customize each and every aspect of Modern SharePoint Sites with precision. We have added even more features in Theme Builder for Modern Pages.
Reviewed on 13/12/2018
SharePoint Development using ShortPoint
Comments: It is great tool, we are enjoying developing SharePoint sites to our organization, we believe it is a "Must have" tool for all organizations that deal with SharePoint. We use ShortPoint for the Intranet Portal, The Document Management System and Project Management System and soon
Pros: 1- Delivery Time: ShortPoint drastically reduces the branding, design and development efforts required to build a state-of-art intranet. We were able to build our intranet portal within two weeks only with one developer who was not working dedicated as well! 2- Ease of Development: Given that branding SharePoint as not like branding any normal website, because it requires some SharePoint knowledge, we believe that ShortPoint is the ultimate tool that should be used by all organizations that have a SharePoint implementations. Using ShortPoint inserter, which hosts a great collection of reusable components/elements, the developer don't need to know about SharePoint branding anymore. Another core aspect of ShortPoint is the instance changes that you can do on the site. no need for deployment, IIS restarts, etc. Just edit the page, do your changes using ShortPoint editing features, and publish, that's it. 3- SharePoint Upgrade: This is a critical one, SharePoint upgrades will be much easier because ShortPoint will reduce the customization you need to do in SharePoint. SharePoint can be thought as a layer on top of SharePoint. 4- Development Cost: Developing advances intranets without ShorPoint will cost you millions depending on the features you require. With ShortPoint, you can achieve the same with almost no cost through internal resources/developers. Learning ShortPoint is extremely easy and actually it is fun to use.
Cons: Ealier, few components were not rendering in IE the same way it was rendering in Chrome or Firefox. But that was fixed later on
Reviewed on 13/01/2020
ShortPoint as Australia Post
Pros: Ease of use, functionality, low cost of ownership, ROI,
Cons: Having to manually upgrade the software on each site. There is currently no centralised way to upgrade all sites to the same version.
Reviewed on 07/10/2019
Comments: We have deployed a modern SharePoint site customized to our specification with relative ease without the need to engage third parties in the deployment. The product is easy to use and its very user friendly.
Pros: The software is easy to use, you can deploy modern SharePoint sites with relative ease, whether is on-prem or on the cloud, the product has made customizing SharePoint a very easy process for us that's value for money.
Cons: for the time we have used the software there is none, all the underlying issues and bugs that were there initially were resolved.
Reviewed on 29/10/2018
Excellect Product-Worst Customer & Tech Support Service
Good potential in the product it, but people behind it needs to go through Sales and Customer Service Training. It's not a free product, so if the customer paid for it, they also need some tech support.
SLA process needs maturity.
Tested trail version for evaluation of the product and drop it after some unprofessional emails been send out through Tech support.
Ease of Use
Rich in Features
No Subscription model
Horrible Tech Support and Customer Service
SLA is based as per there own convenience, even for a Customer who is Enterprise base organization, they don't offer value-added service.
Support Ticketing system is 'Fresh Desk' where you submit your Ticket, and level of urgency is been determine by Shortpoint.
No phone support.
No Point of contact. Only an Online Ticketing system through that end user can communicate to them.
Very Few employees, CEO and Tech support are the same people, sending communication through different emails.
by ShortPoint on 03/12/2018
Thank you for downloading a Free Trial of ShortPoint and trying the product out. We're glad that you liked the product.
We at ShortPoint choose our customers very carefully, and ShortPoint decided not to onboard you as a paid customer at the end of the trial period.
We are very sorry to hear about your unusual experience with our customer support, despite providing you with Onboarding Sessions and multiple support calls.
We would like to highlight that we have one of the highest customer satisfaction rate in the industry and very large enterprise customers across the globe.
While we try to support our Paid customers under agreed SLAs, there could be certain requests from Free Trial users that do not fall under the SLAs.
If the requests are unrealistic and unjustified from our Free Trial users, unfortunately, we cannot support them, but inform the customer that this is outside the scope of evaluation.