ShortPoint

ShortPoint

by ShortPoint

Who Uses ShortPoint?

Any small or large company in the world that has intranet on SharePoint, Office 365 or SAP.

What Is ShortPoint?

Help teams build gorgeous intranets with no coding from their existing content systems, such as Office 365, SharePoint and SAP Portal.

ShortPoint Details

ShortPoint

https://www.shortpoint.com

Founded 2015

ShortPoint Pricing Overview

ShortPoint starts at US$2,998.00. ShortPoint does not have a free version but does offer a free trial. See additional pricing details for ShortPoint below.

Starting Price

US$2,998.00

Pricing Details

The User is the Intranet Designer and not number of employees

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

ShortPoint Features

Intranet Software
Activity/News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Knowledge Base Management
Policy Management
Search
Wiki
Auto Update
Content Import/Export
Drag & Drop
Landing Pages/Web Forms
Online Booking Tools
Online Store Builder
Pre-built Templates
Real Time Editing
SEO Management
Survey Builder

ShortPoint Reviews

Showing 5 of 22 reviews

Overall
4.8/5
Ease of Use
4.6/5
Customer Service
4.8/5
Features
4.5/5
Value for Money
4.7/5
Alastair R.
Independent Consultant
Computer Software, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/12/2018

"ShortPoint gets fast, great looking results"

Comments: Excellent - this product allowed me to complete a very challenging rebranding exercise in a very short amount of time. Without it, I wouldn't have been able to complete the project and would still be writing custom web parts using SharePoint framework. Customer support was also excellent. I logged an urgent ticket and had someone on a call within half an hour - and the support person really knew their stuff. Normal requests are answered within a few hours.

Pros: It's fast to get a great looking website up and running in no time. The components it has look great and having the ability to copy elements from their example sites really speeds things up. Most of their web parts can be connected to lists or libraries which is necessary as a license is needed to edit these web parts so using connected lists/libraries puts some control back into users hands. Very flexible and powerful software collection and there's really not much it can't do to a SharePoint site to make it look the way you want.

Cons: Requiring a license to edit is a bit of a downer - wish there was some intermediate license or method for others to edit pages with ShortPoint elements on them without requiring the full blown license. Although you can add ShortPoint web parts to modern pages, you can't use the site customiser if your home page is not a classic page. Looking forward to the site customiser for modern pages - once that arrives, will really be pleased.

Vendor Response

by ShortPoint on 14/12/2018

Hi Alastair,

Thank you for your feedback. We are about to release the Theme Builder (Site Customizer) for Modern Pages in next few days. After that you will be able to customize each and every aspect of Modern SharePoint Sites with precision. We have added even more features in Theme Builder for Modern Pages.

  • Reviewer Source 
  • Reviewed on 13/12/2018
Samantha L.
Internal Communications Manager
Education Management, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/02/2020

"Great option for a new design"

Comments: Overall the software is fantastic and the service calls and support from the ShortPoint team was awesome. There is a lot of support offered to ensure you have a great experience.

Pros: Shortpoint provides such broad options for mixing functionality and design. The copy and paste options from the website were a fantastic tool that allowed me to rebuild our Intranet design quickly and with ease.

Cons: The software can be hard to get used it for some users.

  • Reviewer Source 
  • Reviewed on 19/02/2020
Alex O.
Senior Technical Specialist, Productivity Platforms
Government Administration, 10,001+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/01/2020

"ShortPoint as Australia Post"

Pros: Ease of use, functionality, low cost of ownership, ROI,

Cons: Having to manually upgrade the software on each site. There is currently no centralised way to upgrade all sites to the same version.

  • Reviewer Source 
  • Reviewed on 13/01/2020
Irfan S.
System Administrator
Industrial Automation, 10,001+ Employees
Used the Software for: Free Trial
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 29/10/2018

"Excellect Product-Worst Customer & Tech Support Service"

Comments: Good potential in the product it, but people behind it needs to go through Sales and Customer Service Training. It's not a free product, so if the customer paid for it, they also need some tech support.
SLA process needs maturity.
Tested trail version for evaluation of the product and drop it after some unprofessional emails been send out through Tech support.

Pros: Ease of Use
Rich in Features
On-premise deployment
No Subscription model

Cons: Horrible Tech Support and Customer Service
SLA is based as per there own convenience, even for a Customer who is Enterprise base organization, they don't offer value-added service.
Support Ticketing system is 'Fresh Desk' where you submit your Ticket, and level of urgency is been determine by Shortpoint.
No phone support.
No Point of contact. Only an Online Ticketing system through that end user can communicate to them.
Very Few employees, CEO and Tech support are the same people, sending communication through different emails.

Vendor Response

by ShortPoint on 03/12/2018

Hi Irfan,

Thank you for downloading a Free Trial of ShortPoint and trying the product out. We're glad that you liked the product.

We at ShortPoint choose our customers very carefully, and ShortPoint decided not to onboard you as a paid customer at the end of the trial period.

We are very sorry to hear about your unusual experience with our customer support, despite providing you with Onboarding Sessions and multiple support calls.

We would like to highlight that we have one of the highest customer satisfaction rate in the industry and very large enterprise customers across the globe.

While we try to support our Paid customers under agreed SLAs, there could be certain requests from Free Trial users that do not fall under the SLAs.

If the requests are unrealistic and unjustified from our Free Trial users, unfortunately, we cannot support them, but inform the customer that this is outside the scope of evaluation.

Thank you.

  • Reviewer Source 
  • Reviewed on 29/10/2018
Charmaine M.
SharePoint Specialist @ Aveng
Construction, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/12/2018

"ShortPoint is Awesome!!!"

Comments: i have worked with ShortPoint almost since the product was launched and i have met most of the people and they are very dedicated and really dedicated to ShortPoint. They are truly a marvelous group who stayed dedicated to their dream and made the DREAM real. i would recommend ShortPoint to any company to use - it is just an AMAZING product!!! The BEST and EASIEST tool around for SharePoint designing and making SharePoint more AWESOME.

Pros: The ease of use and the amount of features and the fact that they are continuously adding new features thus making ShortPoint better and better. i have looked at the other software available and they just do not compare to ShortPoint and with all the the features you get with it. AND the price of ShortPoint is also a winning factor. It really makes the SharePoint designer's life a millions times better and at the same time gives the user an amazing SharePoint experience.

Cons: The cheap price - just kidding. I love the product

  • Reviewer Source 
  • Reviewed on 19/12/2018