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Who Uses FuturaERS?
Futura is a complete EPOS and retail management platform, connecting your omni-channel retail operation. Specialising in fashion, brands, department stores and giftware retailers,
What Is FuturaERS?
Complete EPOS and retail stock management system for omni-channel retailers. Futura is used all over the world by lifestyle retailers, fashion houses and department stores.
Systems cover; EPOS, custmer loyalty, item and stock management, buying, merchandise planning and Business Intelligence, all with fast access to live data to deliver great customer service and drive accurate decision management making.
FuturaERS Details
Futura Retail Solutions
https://www.futura4retail.co.uk
Founded 1994
Compare FuturaERS with similar products
Starting price
Free Version
Free Trial
FuturaERS deployment and support
Support
- 24/7 (Live rep)
Deployment
- Cloud, SaaS, Web-based
- Windows (Desktop)
- Android (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
FuturaERS Features
Inventory Control Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Check-in/Check-out
- Cost Tracking
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Forecasting
- Inventory Auditing
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Point of Sale (POS)
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- SKU/UPC Codes
- Sales Orders
- Sales Reports
- Search/Filter
- Serial Number Tracking
- Shipping Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customisable Reports
- Data Synchronisation
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Search/Filter
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Vendor Managed Inventory
- Warehouse Management
- eCommerce Management
POS Systems
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- CRM
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customisable Reports
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Layaway Management
- Loyalty Program
- Multi-Location
- Offline Access
- Order Management
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Restaurant POS
- Retail Inventory Management
- Retail POS
- Returns Management
- Sales Orders
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Transaction History
- eCommerce Management
Retail Management Software
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- CRM
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Reports
- Data Synchronisation
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- For Retail
- Forecasting
- Gift Card Management
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Currency
- Multi-Location
- Offline Access
- Order Management
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Management
- Stock Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Retail POS Systems
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cash Management
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Reports
- Data Import/Export
- Data Synchronisation
- Discount Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Multi-Currency
- Multi-Location
- Order Management
- Point of Sale (POS)
- Price / Margin Management
- Pricing Management
- Product Catalogue
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Retail Inventory Management
- Retail Management
- Returns Management
- Returns Tracking
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Touch Screen
- Transaction History
- eCommerce Management
FuturaERS Alternatives
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FuturaERS Reviews for UK Users
Read all reviewsOverall rating
Average score
Adrian R.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/11/2019
"Solid Retail Management System with Excellent Service & Support"
Comments: We've been using the Futura system for over 15 years. Originally deployed across seven independent stand-alone stores and 20 concessions within the House of Fraser, its reliability is undeniable. We've been able to deploy core upgrades at our own pace and have had several bespoke add-ons developed over the years that are still being used today (e.g. accounting system interface, ecommerce interface, EAN management, sale price import, custom forms). The Futura system remains at the heart of our retail operations today, servicing our London flagship store, our ecommerce website and wholesale distribution.
Pros:
- Flexible configuration & deployment
- Reliable & secure data communication
- System stability
- Comprehensive functionality
- Friendly, knowledgeable & efficient support/development teams
- Bespoke add-on development available
- Regular & relevant training courses available
Cons:
- Looks a little dated
- Steep learning curve (formal training highly recommended)
Vendor Response
by Futura Retail Solutions on 11/11/2019
Thank you fro taking the time to review our product, its great to hear you are so happy with both the product and the support from our team.
- Reviewer Source
- Reviewed on 07/11/2019
Ben P.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/04/2021
"Used for over 20 years..."
Comments: It's been consistent, reliable and I've chosen it again for different companies over the last 20+ years. Above all else, we value the incredible consistency of staff within Futura which means that they can be trusted to know what they are talking about and trusted to solve any issues that come up. We've never been made to feel like a small or unimportant client.
Pros: It's a well integrated solution that covers our EPOS and back office functionality and is simple to use, even without an in-house IT staff
Cons: There are some small niggles over functionality where different programmers do things in different ways between modules - but these are overcome with practice
Vendor Response
by Futura Retail Solutions on 26/04/2021
Thank you Ben for this great review.
- Reviewer Source
- Reviewed on 22/04/2021
Marc T.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/05/2020
"Reliable retail system with great support"
Comments: My overall experience has been positive as despite the Museum using Futura for 10 years when I joined many aspects of functionality within the system had not been put to use so it has been a very beneficial experience to explore these, with great assistance from the Futura support team, and put them into action to help the business,
Pros: Futura is a very easy to use retail system which generally allows you to perform most functions you would require from a retail system, the team there are very knowledgable and are always willing to go the extra mile to help.
Cons: Reporting functions are the weak side of Futura as although many basic reports can be easily setup anything more detailed really requires running large size data downloads and then a lot of manipulation in excel using formulae and tables to be able to present data in a more meaningful way
- Reviewer Source
- Reviewed on 11/05/2020
Adam T.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/07/2020
"Superb product and even better customer service"
Comments:
Our on boarding was on a tight schedule, this was no problem for Futura.
Our discounts and offers are complicated, again no problem for Futura.
Almost 1 year into our relationship and the level of service is as fantastic as it was at day 1.
We are very happy.
Pros:
Our favourite thing is the many ways that a task can be achieved. Then, in the rare case that the software doesn't have the answer the guys at Futura will go ahead and build it!
It's almost as if they want you to come up with something they haven't considered so they can go ahead and improve the product even further.
Cons:
Some of the built in reports can be formatted in a way that would probably be described as outdated. Saying that, there are loads of ways to get the data you need so it's not the end of the world.
I've also heard that some retail managers like these built in reports as they can access them very quickly and without assistance.
Vendor Response
by Futura Retail Solutions on 15/07/2020
Hello Adam,
Thank you for taking the time to write this brilliant review. It's great to hear that you are so satisfied with the system, and that the you have found both the project and the on-going support to be so good.
Best regards,
Tina Royall
- Reviewer Source
- Reviewed on 13/07/2020
Anthony B.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/08/2019
"Great system run by great people"
Comments: We use Futura in the Retail stores, Buying team, Warehouses and finance. All contact I have had with the team has been positive, be it over the phone, emails or face to face. The system has improved how we Goods in items and distribute to our stores by introducing it in our warehouse.
Pros:
Support team are always quick to respond very knowledgeable
Ease of use both back end and front end
Training sessions run by Futura are informative and you come away learning more than before
Staff are always friendly and on hand when needed
Reports are easy to tailor and run
Cons:
limited options for mobile POS
More indepth reporting tool requires extra licences
- Reviewer Source
- Reviewed on 22/08/2019
