15 years helping British businesses
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What is LawPay?

LawPay is a trusted software company that’s empowered legal professionals for more than 15 years.

LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA.

Who Uses LawPay?

Cloud-based payment solution that helps legal firms in the United States and Canada schedule payments, encrypted signatures collection & more.

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Reviews of LawPay

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
14%
1
1%
Joseph
Joseph
Associate in Kenya
Verified LinkedIn User
Law Practice, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Agrxis Review on LawPay

5.0 last year

Comments: I've had excellent results generally with LawPay. LawPay has given me a secure and effective payment processing system that has tremendously streamlined my financial operations as a legal professional. The platform's user-friendly design and smooth connection with my current systems have made managing and reconciling payments exceedingly straightforward. I like LawPay's dedication to data security and PCI compliance because it gives me confidence that the private information of my clients is well-protected. An additional benefit that has allowed me to accept payments without paying exorbitant costs is LawPay's competitive processing rates. The team has also been courteous and knowledgable whenever they responded, despite sporadic delays in customer assistance.

Pros:

The smooth and secure payment processing experience LawPay provides is what I liked most about it, and I am very happy with it. As a lawyer, I appreciate LawPay's ease of use and dependability when it comes to processing client payments. I have saved a significant amount of time and work by managing and reconciling payments with ease thanks to the platform's connection with my current systems. Additionally, I feel secure knowing that my clients' private financial information is well-protected because to LawPay's dedication to data security and PCI compliance. Another significant benefit is the affordable processing rates provided by LawPay, which enable me to accept debit and credit card payments without paying exorbitant costs.

Cons:

Even though I am typically happy with LawPay, I would have to say that the customer service experience was the least enjoyable. In a few cases, I ran into delays in receiving a response to my questions or finding a solution. These delays can be annoying at times as someone who values effective and timely customer service. However, I must point out that the support staff was friendly and knowledgable once I did get a response.

Kimberly
Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Highly Recommend LawPay to other Small Firms

5.0 10 months ago

Comments: Highly recommend LawPay for simple, straightforward billing.

Pros:

The necessity of electronic payments is the main reason I obtained LawPay for my firm; we needed an electronic payment processing system that was secure and easy to use, as well as the ability to forward payment links to clients. I'd estimate more than half of our clients pay electronically now, where before LawPay our office was only using paper currency.This app absolutely is better than Square or the other small business electronic payment processing apps on the market. I also love that the processing fees are passed on to the client in a clear fashion; as a small business it would be difficult to cover those fees especially on some of these large trust deposits that might end up being partially refunded.

Cons:

Lawpay could really use a recurring billing feature that keeps up with client billing for us. By that I mean a feature where, if we send out a bill and it is not paid or not paid in full, LawPay software will automatically resend the bill periodically to the Client until paid in full. Currently we do it manually or set up reminders in MyCase, which doesn't record its own reminders sent out.

MAISHA
attorney in US
Legal Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

The service is just OKAY

1.0 3 months ago

Comments: the service is just ok. It is not something I would recommend

Pros:

the ability to take mobile payments and that it is

Cons:

the app only allows you take payments, not see pending or completed payments or engage in a more meaningful manner. The app should allow the same activities as the web based page, look at transactions, cancel them, refund them etc

Ryan
Attorney in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Making business less busy

5.0 3 months ago

Pros:

Hours were spent recording and calculating bills and payments and remaining balances and sending clients reports, before. So much time has been freed up for our firm by using LawPay. Plus, the fact that we can now accept any form of payment a client may possibly need is incredibly valuable.

Cons:

The credit card processor device has not been working every time lately and we have to type in all of the card information and billing adress. this takes a while when the client is standing in front of you, waiting.

Kristen
Lawyer in Canada
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable Payment Processing

5.0 4 months ago

Comments: Excellent and very user friendly, decent rate (v. other payment options).

Pros:

LawPay is convenient for our clients, and ourselves. The emails go out and often the payments come in right away. It allows us to deposit money into the appropriate account without having to deposit everything into one account and transfer to another account.

Cons:

Sometimes clients cannot get their payment options to work and it may take several tries. This appears to be at the client's end for the most part.