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Supremo Remote Desktop

Supremo Remote Desktop

What is Supremo Remote Desktop?

Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.
Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.
Supremo is customizable and UAC compatible.
It can be used on an unlimited number of devices and requires no configuration or installation.

Who Uses Supremo Remote Desktop?

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

Supremo Remote Desktop Software - 1
Supremo Remote Desktop Software - 2
Supremo Remote Desktop Software - 3

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Reviews of Supremo Remote Desktop

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.6
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
27%
3
3%
1
0%
Alessandro
Alessandro
System Administrator in Italy
Verified LinkedIn User
Government Administration, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Same services at lower cost

5.0 2 years ago

Comments: We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.

Pros:

Compared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)

Cons:

Compared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition

Adrian
IT-Administrator in Switzerland
Mental Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A really good but not perfect Remote Desktop Software

4.0 2 years ago

Comments: Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.

Pros:

The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)

Cons:

Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.

Arturo
Director in Mexico
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Disenchanted Custommer

3.0 2 years ago

Comments: Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.

Pros:

It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.

Cons:

Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.

Fernando
CTO in Spain
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The best remote control desktop application

5.0 2 years ago

Comments: The best remote control desktop application

Pros:

Easy install and superb features. It solves my 100% remote support service / server monitoring.

Cons:

Doesn't work with remote sound and perhaps you could improve the screen resolution.

Heberth
Web developer in Peru
Internet, Self Employed
Used the Software for: 1-5 months
Reviewer Source

A very convincing remote access software

5.0 3 years ago

Comments: When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software. That's why I tried the free version at the beginning and I was immediately surprised by the ease of use it has, the friendly interface in which it groups all its tools helps a lot for this, but it also performs its functions effectively (without presenting unexpected errors as happens in other software) and with secure connections.

Pros:

I started using it for work for free and ended up purchasing the paid subscription, since the price compared to other software is cheaper on an annual plan, plus I can install the software on an unlimited number of devices to which I need to connect remotely. Thanks to that and other aspects I mentioned before like its ease of use, security, efficiency and multiplatform support it is my remote access software par excellence.

Cons:

There's not much to reproach it for really, it's a fantastic software, but maybe if it provided some benefits to its loyal users such as a rewards program it would be better than it already is.

Juan
CEO in Mexico
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My best choice for remote desktop

5.0 2 years ago

Comments: I solve my every day needs of remote support with Supremo

Pros:

The software is very Ease of use and has all the features I need

Cons:

I have all the feautures I need, maybe it will improve the Android version

Pierre
M. in France
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Coming From Teamv... experience

5.0 2 years ago

Pros:

Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ...

Cons:

Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ...

Philip
Owner in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great remote software, easy to setup and good value

5.0 4 years ago

Pros:

I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need. It's a lot less money than other competitors for a license and it pretty much does the exact same thing.

Cons:

Compared to other products, the network lag is a little more noticeable. I'm not sure why this is, but it is not a huge deal because I am saving a lot of money on the product and I am willing to deal with a slight delay.

Malcolm
Support in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good for remote working and desk top support

5.0 2 years ago

Comments: It has helped reduce the support team teklephone times with customers

Pros:

If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.

Cons:

The mobile version on a tablet is not easy to scroll down or up

Martin
CEO in Austria
Computer Networking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the best remote desktop softwarw

5.0 2 years ago

Comments: I support about 500 clients and servers.

Pros:

Simply, I use it on many different clients

Cons:

Sometimes the adressbook is a bit tricky

Ivan
System Administrator in Italy
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Solid and concrete at the right price

5.0 2 years ago

Pros:

I met Supremo and I have never stopped using it, for the administration of remote systems it is a complete and safe solution, the product is easy to use in all its functions, the possibility of transferring files and viewing all the connected monitors is very useful , the price is well balanced, I have rarely encountered problems of lack of connectivity and in the face of at least decent internet lines you get more than satisfactory performance

Cons:

The most critical aspects are the chat functionality, which often causes the software to crash and the slow update method

Paulo
CEO in Portugal
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MGVsi - SupRemo

5.0 2 years ago

Comments: Very good. Need to improve reports

Pros:

Cheap, user friendly, allways work, simply to use and install

Cons:

Reports could be costum.Send emails of all activity day to user admin

Joseph
Owner in Canada
Computer Hardware, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Long-time user of Supremo - very happy with the product

5.0 4 years ago

Comments: We have been users of Supremo for over five years. The product keeps getting better, faster, more stable and easier to use. We get great value for our subscription and we expect to remain Supremo customers in future. We have not had to contact technical support very often (perhaps twice in five years) but when we did they were prompt, efficient and helpful. We really like Supremo!

Pros:

We use Supremo primary for unattended remote-access of our employees' computers. We are able to remote apply database and software updates, debug problems and configure PCs when the employee is present or absent.

Cons:

No comment here... all good! Supremo does what it should.

Nenad
G.Manager in Bosnia
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Supremo is very good and cheap

5.0 2 years ago

Comments: Remote desktop and remote help

Pros:

Easy od use, good price per year, easy install

Cons:

Implement Copy Paste function, Accept on user side

Mladen
Sys admin in Croatia
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Supremo - supreme remote desktop app

5.0 2 years ago

Pros:

It just works! ;) Easy to use, newer let me down.

Cons:

I would like to utilize all my screens when connecting to a multiscreen system.

Juan Carlos
Technicals in Spain
Computer Hardware, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

easy and cheaper remote control software

5.0 2 years ago

Comments: very welll

Pros:

easy access and cheaper best software for remote repair

Cons:

now on MAC and Android, i can manage all systems with a smartphone

Michel
IT Trainer & Consultant in Switzerland
E-Learning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

My review of Supremo

5.0 3 years ago

Comments: Very satisfied for what that brings to me in overall

Pros:

The ease of use, multi-platform, User friendly

Cons:

Need more functions, such as reporting, having an inventory of the devices, not possible to control iOS or Android devices

Nanosystems Response

2 years ago

Hello, we'd like to inform you that we have just released a new product, Supremo Professional, that offers new advanced features, included Advanced Reports of all incoming and outcoming connections; Inventory of hardware and software of the devices; Remote Management & Device Health Check; and much more. Please have a look at all the news here: https://www.supremocontrol.com/supremo-professional/ About mobile devices, the Supremo Mobile Assiste APP allows to share the remote screen for Android devices. Kind regards

Carlos
JoAT in Portugal
Computer Networking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Game changer

5.0 4 years ago

Pros:

We liked the ease of use and easy integration with our customer base. We had it installed and running in minutes.

Cons:

Nothing to report. When we started there was a problem with our language pack (portugue from Portugal ) but they were very fast to handle that.

Rui
IT Profssional in Portugal
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

simplicity

5.0 2 years ago

Comments: I give several supports daily and most of the time I can solve all the questions without leaving the office.

Pros:

The ease with which we connect with customers. Even people with little experience can download the application and provide the data for connection.

Cons:

Possibility to transfer files via copy/paste

Joao
CEO in Portugal
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool

5.0 2 years ago

Comments: I like it very much, because never let me stucked.

Pros:

Everything is smoth and easy to do. I like the reporting tools also.

Cons:

the need to use file transfer. It's easier to do copy-past

Lee
Director in UK
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Perfect for remote support.

5.0 4 years ago

Comments: I've used this now for 4 years and have very few problems. It's perfect for what I need.

Pros:

The fact you can install this as a service and enable un-attended remote access to servers etc is superb. It's also very easy to use.

Cons:

The address book is a bit "clunky", it works okay it's just not very intuitive.

Jaroslav
programmer in Czechia
Industrial Automation, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Dites Czech Republic

4.0 2 years ago

Pros:

simply and not expenzive

Cons:

Poor performance on different screen resolutions

Luis
Director técnico in Spain
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good solution for remote support

5.0 2 years ago

Pros:

It is a fast, light and simple application. Ideal for remote support.

Cons:

It would be useful to be able to receive automatic reports of connections and elapsed time.

Darren
Director in UK
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Worth having

4.0 2 years ago

Pros:

It works well most of the time. Mostly used for unattended support outside of office hours.

Cons:

Not being able to disconnect an existing connection, there are times when it isn't closed which means it can't be used again. An admin option to disconnect from the website would fix this.It often will not connect on the first install, we have to ask clients to close and re-start the software, which makes us look unprofessional. The MAC install didn't work at all

Cyril
Administrator in Belgium
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good

5.0 4 years ago

Comments: E-mail problems, formation, and different little problems.

Pros:

The facility to create and manage adresses book for direct connections, the disponibility of the services. The support are very fast et good !

Cons:

Possibility to order differently adresses book. The shortcut keyboard don’t work every time and never for MacOS.