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Supremo Remote Desktop
What is Supremo Remote Desktop?
Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.
Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.
Supremo is customizable and UAC compatible.
It can be used on an unlimited number of devices and requires no configuration or installation.
Who Uses Supremo Remote Desktop?
Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP
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Compare with a popular alternative
Supremo Remote Desktop
Reviews of Supremo Remote Desktop
Alternatives Considered:
Same services at lower cost
Comments: We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.
Pros:
Compared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)
Cons:
Compared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition
Alternatives Considered:
A really good but not perfect Remote Desktop Software
Comments: Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.
Pros:
The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)
Cons:
Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.
Disenchanted Custommer
Comments: Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.
Pros:
It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.
Cons:
Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.
The best remote control desktop application
Comments: The best remote control desktop application
Pros:
Easy install and superb features. It solves my 100% remote support service / server monitoring.
Cons:
Doesn't work with remote sound and perhaps you could improve the screen resolution.
A very convincing remote access software
Comments: When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software. That's why I tried the free version at the beginning and I was immediately surprised by the ease of use it has, the friendly interface in which it groups all its tools helps a lot for this, but it also performs its functions effectively (without presenting unexpected errors as happens in other software) and with secure connections.
Pros:
I started using it for work for free and ended up purchasing the paid subscription, since the price compared to other software is cheaper on an annual plan, plus I can install the software on an unlimited number of devices to which I need to connect remotely. Thanks to that and other aspects I mentioned before like its ease of use, security, efficiency and multiplatform support it is my remote access software par excellence.
Cons:
There's not much to reproach it for really, it's a fantastic software, but maybe if it provided some benefits to its loyal users such as a rewards program it would be better than it already is.
Alternatives Considered:
My best choice for remote desktop
Comments: I solve my every day needs of remote support with Supremo
Pros:
The software is very Ease of use and has all the features I need
Cons:
I have all the feautures I need, maybe it will improve the Android version
Coming From Teamv... experience
Pros:
Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ...
Cons:
Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ...
Great remote software, easy to setup and good value
Pros:
I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need. It's a lot less money than other competitors for a license and it pretty much does the exact same thing.
Cons:
Compared to other products, the network lag is a little more noticeable. I'm not sure why this is, but it is not a huge deal because I am saving a lot of money on the product and I am willing to deal with a slight delay.
Good for remote working and desk top support
Comments: It has helped reduce the support team teklephone times with customers
Pros:
If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.
Cons:
The mobile version on a tablet is not easy to scroll down or up
Alternatives Considered:
One of the best remote desktop softwarw
Comments: I support about 500 clients and servers.
Pros:
Simply, I use it on many different clients
Cons:
Sometimes the adressbook is a bit tricky
Solid and concrete at the right price
Pros:
I met Supremo and I have never stopped using it, for the administration of remote systems it is a complete and safe solution, the product is easy to use in all its functions, the possibility of transferring files and viewing all the connected monitors is very useful , the price is well balanced, I have rarely encountered problems of lack of connectivity and in the face of at least decent internet lines you get more than satisfactory performance
Cons:
The most critical aspects are the chat functionality, which often causes the software to crash and the slow update method
Alternatives Considered:
MGVsi - SupRemo
Comments: Very good. Need to improve reports
Pros:
Cheap, user friendly, allways work, simply to use and install
Cons:
Reports could be costum.Send emails of all activity day to user admin
Long-time user of Supremo - very happy with the product
Comments: We have been users of Supremo for over five years. The product keeps getting better, faster, more stable and easier to use. We get great value for our subscription and we expect to remain Supremo customers in future. We have not had to contact technical support very often (perhaps twice in five years) but when we did they were prompt, efficient and helpful. We really like Supremo!
Pros:
We use Supremo primary for unattended remote-access of our employees' computers. We are able to remote apply database and software updates, debug problems and configure PCs when the employee is present or absent.
Cons:
No comment here... all good! Supremo does what it should.
Alternatives Considered:
Supremo is very good and cheap
Comments: Remote desktop and remote help
Pros:
Easy od use, good price per year, easy install
Cons:
Implement Copy Paste function, Accept on user side
Alternatives Considered:
Supremo - supreme remote desktop app
Pros:
It just works! ;) Easy to use, newer let me down.
Cons:
I would like to utilize all my screens when connecting to a multiscreen system.
Alternatives Considered:
easy and cheaper remote control software
Comments: very welll
Pros:
easy access and cheaper best software for remote repair
Cons:
now on MAC and Android, i can manage all systems with a smartphone
My review of Supremo
Comments: Very satisfied for what that brings to me in overall
Pros:
The ease of use, multi-platform, User friendly
Cons:
Need more functions, such as reporting, having an inventory of the devices, not possible to control iOS or Android devices
Nanosystems Response
2 years ago
Hello, we'd like to inform you that we have just released a new product, Supremo Professional, that offers new advanced features, included Advanced Reports of all incoming and outcoming connections; Inventory of hardware and software of the devices; Remote Management & Device Health Check; and much more. Please have a look at all the news here: https://www.supremocontrol.com/supremo-professional/ About mobile devices, the Supremo Mobile Assiste APP allows to share the remote screen for Android devices. Kind regards
Game changer
Pros:
We liked the ease of use and easy integration with our customer base. We had it installed and running in minutes.
Cons:
Nothing to report. When we started there was a problem with our language pack (portugue from Portugal ) but they were very fast to handle that.
simplicity
Comments: I give several supports daily and most of the time I can solve all the questions without leaving the office.
Pros:
The ease with which we connect with customers. Even people with little experience can download the application and provide the data for connection.
Cons:
Possibility to transfer files via copy/paste
Great tool
Comments: I like it very much, because never let me stucked.
Pros:
Everything is smoth and easy to do. I like the reporting tools also.
Cons:
the need to use file transfer. It's easier to do copy-past
Perfect for remote support.
Comments: I've used this now for 4 years and have very few problems. It's perfect for what I need.
Pros:
The fact you can install this as a service and enable un-attended remote access to servers etc is superb. It's also very easy to use.
Cons:
The address book is a bit "clunky", it works okay it's just not very intuitive.
Dites Czech Republic
Pros:
simply and not expenzive
Cons:
Poor performance on different screen resolutions
Good solution for remote support
Pros:
It is a fast, light and simple application. Ideal for remote support.
Cons:
It would be useful to be able to receive automatic reports of connections and elapsed time.
Worth having
Pros:
It works well most of the time. Mostly used for unattended support outside of office hours.
Cons:
Not being able to disconnect an existing connection, there are times when it isn't closed which means it can't be used again. An admin option to disconnect from the website would fix this.It often will not connect on the first install, we have to ask clients to close and re-start the software, which makes us look unprofessional. The MAC install didn't work at all
Good
Comments: E-mail problems, formation, and different little problems.
Pros:
The facility to create and manage adresses book for direct connections, the disponibility of the services. The support are very fast et good !
Cons:
Possibility to order differently adresses book. The shortcut keyboard don’t work every time and never for MacOS.