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Supremo Remote Desktop

Supremo Remote Desktop

What is Supremo Remote Desktop?

Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.
Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.
Supremo is customizable and UAC compatible.
It can be used on an unlimited number of devices and requires no configuration or installation.

Who Uses Supremo Remote Desktop?

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

Supremo Remote Desktop Software - 1
Supremo Remote Desktop Software - 2
Supremo Remote Desktop Software - 3

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Reviews of Supremo Remote Desktop

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.6
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
27%
3
2%
1
0%
Rafael
Rafael
Account Manager in Portugal
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Remote Software

5.0 2 years ago

Comments: We do all the helpdesk and remote support with supremo. All perfect!!

Pros:

Very easy to install and use and low use of resources

Cons:

Request for assitance hould be an great improvement

Nanosystems Response

2 years ago

Hello Rafael, we'd like to inform you that we have just released the Support Queue feature, that allows your customers to send a support request via Supremo. You can then receive and manage the support requests in your Supremo Console account, creating your Support Team. For more information: https://www.supremocontrol.com/supremo-professional/ Kind regards

Muhammad
Chief Internal Auditor in Pakistan
Financial Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Effective Virtual Platform

4.0 2 years ago

Comments: Supremo Remote Desktop remotely access and control PCs further it can be used for a virtual meeting by sharing screen even it can be used for a group to consider specific problem by sharing their screens. It is powerful, easy and complete solution that supports Windows, Linux, MacOS, iOS, and Android therefore it allows connection to any machine anywhere in the world.

Pros:

You just need password to connect a remote desktop rather waiting acceptance of that person, therefore that remote PC may be off. New version seems more modern interface. It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration.

Cons:

Sometimes it becomes difficult to operate as it lags. It is user friendly, however, mobile version is not so simple. It does not support printer. Connectivity problem irritates therefore users need strong internet connection.

Nanosystems Response

2 years ago

Dear Muhammad, thanks for your feedback. Some issues might be related to the stability of the internet connection. For any further technical issues, please contact us at https://www.supremocontrol.com/contacts/ so we can provide you with assistance. Supremo also supports Remote Printing. More details at https://www.supremocontrol.com/tutorials/how-to-print-remotely-with-supremo/ Thank you, The Staff

Fabruzio
Technician in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Supremo is a good choice when you need to remote connect

5.0 2 months ago

Comments: I often use Supremo at work. The connection is usually fast, it may be slower if the quality line is not good of course.
It's important to be able to remote connect to give assistance to your customers.
I can connect also in unattended mode if on remote machine the service is running and I have set a secondary password. Really useful.

Pros:

Supremo is easy to download, install, launch and use. These 4 features are fundamental, especially when you need to remote connect to help and assist (your peer could not be skilled in IT, so simple task to allow a remote connection are mandatory. When you launch Supremo you see on the left side your ID and password if you want to receive a connection (and/or a file transfer); in the right side you will input the remote ID and then you will be asked for the password (you can choose a secondary if you often connect to the same ID). You can execute it at windows startup as a service. A really good product, surely recommended.

Cons:

Sometimes even if it is started it does not load. You have to kill the task and relaunch the service

Arturo
Director in Mexico
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Disenchanted Custommer

3.0 2 years ago

Comments: Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.

Pros:

It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.

Cons:

Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.

Sara
Engineer in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Super Supremo!

5.0 3 months ago

Comments: Among the remote connection programs, Supremo is the one I prefer.
The interface is simple and the the program is very light. The remote connection runs without any slowdown.

Pros:

I use SupRemo every day to connect to remote computers to give support for various issues (email, windows, apps problems...). The installation of supremo in simple and fast. The remote user just tells the ID and the Password and you can connect to remote machine. You can also connect in unattended way setting a secondary password (install supremo as service and start it with windows). The remote connection is always smooth, with no slowdown. You can share files and run supremo as administrator (useful if the user has no administrator rights and need to interact with some credential pop ups). The support is excellent.

Cons:

sometimes it crashes and needs to be restarted