---
description: Discover the benefits and disadvantages of Zappix Digital Patient Engagement.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zappix Digital Patient Engagement Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/31085/patient-engagement/software) > [Zappix Digital Patient Engagement](/software/176830/zappix-visual-ivr)

# Zappix Digital Patient Engagement

Canonical: https://www.capterra.co.uk/software/176830/zappix-visual-ivr

> Zappix patient engagement solutions create engaging digital patient interactions for every type of patient while removing unnecessary b
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Zappix Digital Patient Engagement?

Primarily catering to mid and large-sized healthcare facilities

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zappix

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Contact Zappix for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, Italian, Korean, Spanish
- **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Faroe Islands and 48 more

## Features

- Appointment Management
- Appointment Scheduling
- Campaign Management
- Confirmations/Reminders
- Electronic Payments
- HIPAA Compliant
- IVR
- Multiple Scripts
- Patient Education
- Patient Questionnaires
- Survey/Poll Management
- Text to Speech

## Integrations (6 total)

- AWS AppSync
- Five9
- GENESYS
- Oracle Health Ambulatory Suite
- Twilio
- epicAi

## Support Options

- Chat

## Category

- [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software)
- [Patient Management Software](https://www.capterra.co.uk/directory/30780/patient-management/software)
- [Hospital Management Software](https://www.capterra.co.uk/directory/30096/hospital-management/software)
- [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [CloudTalk](https://www.capterra.co.uk/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Weave](https://www.capterra.co.uk/software/141842/weave) — 4.3/5 (668 reviews)
5. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1360 reviews)

## Reviews

### "Elegance with Ease" — 5.0/5

> **Jayne** | *8 September 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to provide timely, most updated and accurate/easy to understand instructions, information and patient education materials with graphics and narratives along with reminders to the patient or caregiver of "things you need to do" set with a cadence as requested by the organization or physician is invaluable.  It prepares the patient for their procedure in a thorough and non-intrusive manner and provides confidence to the care team that the patient is reminded to follow through on their responsibilities in preparation for procedures or surgery.  This leads to better prepared patients and assists the care providers with providing timely patient information.
> 
> **Cons**: So far, I have not found anything that I would want changed at this time .
> 
> In a large system of care, with clinical affiliations, it is a challenge to ensure that patient education materials are consistent with one "source of truth" driving the approved source of information.   With the Zappix platform, we could deploy consistent and accurate patient education materials, (customized for local organization's specifics, ie directions, visiting hours, where to park, doctor's office locations, cafeteria or food locations, etc).  It also eliminates outdated materials, poor quality re-printed or photocopied patient materials and provides a level of confidence that the organizations are using the most updated patient educational materials.

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### "We Love Zappix" — 5.0/5

> **Glen** | *29 August 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Very customizable.  The team is excellent and understands healthcare.
> 
> **Cons**: Nothing.  The team has been great over the last 1 1/2 years i have used their service.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/176830/zappix-visual-ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/176830/Zappix-Visual-IVR/> |
| en-AE | <https://www.capterra.ae/software/176830/zappix-visual-ivr> |
| en-AU | <https://www.capterra.com.au/software/176830/zappix-visual-ivr> |
| en-CA | <https://www.capterra.ca/software/176830/zappix-visual-ivr> |
| en-GB | <https://www.capterra.co.uk/software/176830/zappix-visual-ivr> |
| en-IE | <https://www.capterra.ie/software/176830/zappix-visual-ivr> |
| en-IL | <https://www.capterra.co.il/software/176830/zappix-visual-ivr> |
| en-IN | <https://www.capterra.in/software/176830/zappix-visual-ivr> |
| en-NZ | <https://www.capterra.co.nz/software/176830/zappix-visual-ivr> |
| en-SG | <https://www.capterra.com.sg/software/176830/zappix-visual-ivr> |
| en-ZA | <https://www.capterra.co.za/software/176830/zappix-visual-ivr> |

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