--- description: Discover the benefits and disadvantages of CometChat. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CometChat Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/31362/cloud-communication-platform/software) > [CometChat](/software/176671/cometchat) # CometChat Canonical: https://www.capterra.co.uk/software/176671/cometchat Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/176671/cometchat?page=2) > Text, voice \& video chat API for building scalable, secure, and modern chat apps for mobile and web that drive user-to-user engagement > > Verdict: Rated **4.3/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CometChat? We're trusted by 50K+ developers worldwide and service companies from industries such as Telehealth, eLearning, Dating, Online Marketplaces, On-demand Services, Virtual Events, Live Streaming, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 14 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CometChat ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Everyone who signs up with us will automatically start on our free plan. This is our Developer Plan, with access to all of the features included in our Pro Plan\* for up to 25 MAUs for as long as you need, giving you time to implement CometChat and experiment. When you're ready to launch, or you will exceed 25 MAUs, you can upgrade your plan in your CometChat Dashboard. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Hindi, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Audio/Video Conferencing - Call Recording - Call Routing - Chat/Messaging - File Sharing - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Reporting & Statistics - Two-Way Audio & Video ## Integrations (1 total) - Intercom ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Cloud Communication Platform](https://www.capterra.co.uk/directory/31362/cloud-communication-platform/software) ## Related Categories - [Cloud Communication Platform](https://www.capterra.co.uk/directory/31362/cloud-communication-platform/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) ## Alternatives 1. [Wildix](https://www.capterra.co.uk/software/218251/wildix) — 4.7/5 (209 reviews) 2. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [Flock](https://www.capterra.co.uk/software/151072/flock) — 4.5/5 (344 reviews) ## Reviews ### "In addition to having a good system, the support is excellent." — 4.0/5 > **Alejandro Javier** | *18 May 2021* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application. > > **Cons**: They need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation. > > I managed to develop an application with chat and video conferencing thanks to CometChat. ----- ### "Changed Business Model" — 4.0/5 > **Allie** | *31 January 2019* | Entertainment | Recommendation rating: 1.0/10 > > **Pros**: Relatively easy to use. Intergrates with many platforms. > > **Cons**: They recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly. Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem. ----- ### "Did not live up to sales agreement" — 3.0/5 > **James** | *4 September 2018* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: -Gateways for various platforms to be tied in. -Service to take load off of our servers > > **Cons**: -Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not -Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen > > Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have ----- ### "Excellent Software" — 5.0/5 > **Gregory** | *12 September 2018* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Integrates really well with Wordpress site and Buddy Press > > **Cons**: Its expensive and support is a bit slow. They also need a better dashboard ----- ### "Cometchat Is Awesome Application For Communication Needs" — 5.0/5 > **Ashher** | *21 June 2021* | Broadcast Media | Recommendation rating: 5.0/10 > > **Pros**: It's super easy to integrate To your Website or blog so More of your audiences can interact through Voice, Video,or Even Text messages.. > > **Cons**: The Company Should Do More advertising For this Amazing Software that is Handy youse for untech person like me, And Make it famous so everyone can Get benefits out of it.. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/176671/cometchat?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/176671/cometchat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data