---
description: Discover the benefits and disadvantages of Microsoft Bookings.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Bookings Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Microsoft Bookings](/software/176567/bookings)

# Microsoft Bookings

Canonical: https://www.capterra.co.uk/software/176567/bookings

Page: 1 / 8\
Next: [Next page](https://www.capterra.co.uk/software/176567/bookings?page=2)

> Appointment scheduling solution that enables businesses to manage online booking, confirmation emails, calendar invites, and more.
> 
> Verdict: Rated **4.4/5** by 161 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft Bookings?

Designed for businesses with frequent customer appointments, it is a web and mobile-based platform that helps manage booking details, rescheduling/cancellation processes, calendar invites, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 161 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Bookings is currently available as part of Microsoft 365 Business Premium subscriptions.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Italy and 17 more

## Features

- Appointment Management
- Appointment Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Client Database
- Confirmations/Reminders
- Email Reminders
- For Salons and Spas
- Mobile Access
- Online Booking
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Rescheduling
- Self Service Portal
- Third-Party Integrations
- Website Integration

## Integrations (3 total)

- Microsoft 365
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software)
- [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software)
- [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software)
- [Appointment Reminder Software](https://www.capterra.co.uk/directory/30997/appointment-reminder/software)

## Alternatives

1. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3479 reviews)
2. [Calendly](https://www.capterra.co.uk/software/148036/calendly) — 4.7/5 (4084 reviews)
3. [Google Calendar](https://www.capterra.co.uk/software/213340/google-calendar) — 4.8/5 (4021 reviews)
4. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1129 reviews)
5. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)

## Reviews

### "Useful and very easy to set up, however the UI could be a little more customisable." — 4.0/5

> **Martin** | *6 May 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: This is simple to set up, and provides versatile configurations for creating different types of appointment bookings. It also seamlessly integrates with our Microsoft Exchange calanders.
> 
> **Cons**: The customer facing form/booking UI woudl benefit from being more customisable. This is especially evident when we want to embed or integrate the form on our website.
> 
> Easy to use and seamlessly integrates with our calendar. This app/service is provided by default as part of our MS365 subscription, which makes the solution makes it a no-brainer to manage our bookings.

-----

### "Useful tool for outbound sales" — 5.0/5

> **Anonymous User** | *20 November 2025* | Wholesale | Recommendation rating: 9.0/10
> 
> **Pros**: Useful tool for securing appointments with prospects who can book a convenient timeslot at their leisure.
> 
> **Cons**: Limited customisation options on the public homepage which could be enhanced with options to align branding with your own company.

-----

### "Microsoft Bookings - a great alternative to Calendly." — 5.0/5

> **Glen** | *29 December 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: We have the MS365 suite. We only pay £6/month for two users, with six email addresses. The suite of tools/apps is great—including Microsoft Bookings. It's better than free Calendly and probably on a par or better than paid  Calendly. It's so easy to add calender booking links to pretty much anything to enable clients to book with you.
> 
> **Cons**: Nothing to not like. It's a booking calender and does the job well.
> 
> It's pretty easy to set up a calendar. Our MS365 is the online version. It works very well and customers are booking meetings. Microsoft helpdesk is great. They want to phone you if there is ever a problem.

-----

### "Microsoft bookings review" — 5.0/5

> **Luke** | *30 December 2025* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: Very good value for money for managing any kind of booking processes. Generally very helpful software.
> 
> **Cons**: Although it is well priced, there are a few free versions of alternative software which could in time be more competitive.
> 
> Very useful tool for producing booking requests and organising events with numerous of different attendees.

-----

### "Great Website To Create Bookings At Work. UI Could Be More User Friendly" — 5.0/5

> **Jesse** | *21 August 2025* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: It is integrated straight into the Office 365 environment, so you can easily create bookings that employees, clients, or potential clients can schedule with you to discuss anything work related or if you just need someone to talk to in general. You can also embed that booking into your email signature, so people you talk to can find it easily.
> 
> **Cons**: It is easy to accidentally send your booking link out to a mass group of people, which can cause confusion and give people the impression that you are spamming them. Additionally, the UI isn't as user friendly as many other booking sites.
> 
> Pretty solid experience. It has all the basic features of other booking websites. Additionally, it is easy to put a graphic in your email (done automatically by Microsoft) so that people can find your link when you email them and schedule a meeting with you.

-----

Page: 1 / 8\
Next: [Next page](https://www.capterra.co.uk/software/176567/bookings?page=2)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/176567/bookings)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/176567/bookings> |
| de-AT | <https://www.capterra.at/software/176567/bookings> |
| de-CH | <https://www.capterra.ch/software/176567/bookings> |
| en | <https://www.capterra.com/p/176567/Bookings/> |
| en-AE | <https://www.capterra.ae/software/176567/bookings> |
| en-AU | <https://www.capterra.com.au/software/176567/bookings> |
| en-CA | <https://www.capterra.ca/software/176567/bookings> |
| en-GB | <https://www.capterra.co.uk/software/176567/bookings> |
| en-IE | <https://www.capterra.ie/software/176567/bookings> |
| en-IL | <https://www.capterra.co.il/software/176567/bookings> |
| en-IN | <https://www.capterra.in/software/176567/bookings> |
| en-NZ | <https://www.capterra.co.nz/software/176567/bookings> |
| en-SG | <https://www.capterra.com.sg/software/176567/bookings> |
| en-ZA | <https://www.capterra.co.za/software/176567/bookings> |
| es | <https://www.capterra.es/software/176567/bookings> |
| es-AR | <https://www.capterra.com.ar/software/176567/bookings> |
| es-CL | <https://www.capterra.cl/software/176567/bookings> |
| es-CO | <https://www.capterra.co/software/176567/bookings> |
| es-CR | <https://www.capterra.co.cr/software/176567/bookings> |
| es-DO | <https://www.capterra.do/software/176567/bookings> |
| es-EC | <https://www.capterra.ec/software/176567/bookings> |
| es-MX | <https://www.capterra.mx/software/176567/bookings> |
| es-PA | <https://www.capterra.com.pa/software/176567/bookings> |
| es-PE | <https://www.capterra.pe/software/176567/bookings> |
| fr | <https://www.capterra.fr/software/176567/bookings> |
| fr-BE | <https://fr.capterra.be/software/176567/bookings> |
| fr-CA | <https://fr.capterra.ca/software/176567/bookings> |
| fr-LU | <https://www.capterra.lu/software/176567/bookings> |
| it | <https://www.capterra.it/software/176567/bookings> |
| ja | <https://www.capterra.jp/software/176567/bookings> |
| nl | <https://www.capterra.nl/software/176567/bookings> |
| nl-BE | <https://www.capterra.be/software/176567/bookings> |
| pt | <https://www.capterra.com.br/software/176567/bookings> |
| pt-PT | <https://www.capterra.pt/software/176567/bookings> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Microsoft Bookings","description":"Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365. Customers can book on the platform, get a confirmation email and calendar invitation, and reschedule or cancel if necessary. Microsoft Bookings lets managers receive online, phone and SMS bookings for your business and helps streamline the booking workflow. Customers can create appointments directly from your website or by calling you on the phone. Teams get a single view of all bookings, tools to personalize and brand the service page, send reminders to customers, and integrate both scheduling with existing systems so that partners can see appointments in one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c671fcbf-c101-4ede-b658-080746ab351e.webp","url":"https://www.capterra.co.uk/software/176567/bookings","@id":"https://www.capterra.co.uk/software/176567/bookings#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":161},"offers":{"price":"6","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/software/176567/bookings#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Microsoft Bookings?","@type":"Question","acceptedAnswer":{"text":"Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365. Customers can book on the platform, get a confirmation email and calendar invitation, and reschedule or cancel if necessary. Microsoft Bookings lets managers receive online, phone and SMS bookings for your business and helps streamline the booking workflow. Customers can create appointments directly from your website or by calling you on the phone. Teams get a single view of all bookings, tools to personalize and brand the service page, send reminders to customers, and integrate both scheduling with existing systems so that partners can see appointments in one place.","@type":"Answer"}},{"name":"Who Uses Microsoft Bookings?","@type":"Question","acceptedAnswer":{"text":"Designed for businesses with frequent customer appointments, it is a web and mobile-based platform that helps manage booking details, rescheduling/cancellation processes, calendar invites, and more.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/176567/bookings#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Appointment Scheduling Software","position":2,"item":"/directory/30757/appointment-scheduling/software","@type":"ListItem"},{"name":"Microsoft Bookings","position":3,"item":"/software/176567/bookings","@type":"ListItem"}]}]}
</script>
