--- description: Discover the benefits and disadvantages of Campspot. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Campspot Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Campground Management Software](/directory/31059/campground-management/software) > [Campspot](/software/176517/campspot) # Campspot Canonical: https://www.capterra.co.uk/software/176517/campspot Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/176517/campspot?page=2) > Powerful campground and RV park reservation management system with revenue-driving features and the best customer support included. > > Verdict: Rated **4.6/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Campspot? We partner with RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, county and municipal parks, fairgrounds, marinas, and more in the United States and Canada. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 89 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rezplot Systems - **Location**: Grand Rapids, US - **Founded**: 2015 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: $0 per online \& offline reservation 3% online booking fee paid by the guest - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Booking Management - Calendar Management - Customer Support - Employee Management - Group Reservations - Guest Check-in/Check-out - Online Booking - Online Reservations - Payment Processing - Point of Sale (POS) - Reporting/Analytics - Site Maps - Site Reservation Management - Utility Billing ## Integrations (8 total) - BnBerry - HubSpot Content Hub - HubSpot Marketing Hub - Mailchimp - RoverPass - Slice - Unifocus - Vrbo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Campground Management Software](https://www.capterra.co.uk/directory/31059/campground-management/software) ## Related Categories - [Campground Management Software](https://www.capterra.co.uk/directory/31059/campground-management/software) - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.co.uk/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [Booqable](https://www.capterra.co.uk/software/138689/booqable) — 4.8/5 (1126 reviews) 4. [ResNexus](https://www.capterra.co.uk/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 5. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5748 reviews) ## Reviews ### "Has Significantly Increased our Business\!" — 5.0/5 > **Curt** | *24 April 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Widely used platform that is easy to use on both the user and administrative side. Simple interface that allows easy management and modification of reservations. > > **Cons**: I wish it had a rating/review system where happy campers could share their experience for future campers to review. > > Campspot has significantly increased our revenue. We previously used a different camping reservation system and we've seen a 20x increase since switching to Campspot. It's been far more popular than we expected. The Campspot team has been excellent to work with. Very responsive, friendly and helpful. We couldn't be happier with them. They also seem to be constantly improving and adding more features. Working in the software industry, it's refreshing to see software built by people who have real industry experience and know what is needed. ----- ### "Campspot customer service sadly no longer exists" — 1.0/5 > **Becky** | *28 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Easy to use software for our campground (85 sites), online bookings relatively simple for guest use. Staff find it easy, simple learning curve. > > **Cons**: Customer service is terrible, 5-7 day response time, if we do get a response, it is not complete/helpful, and we have to draft same question/emails again. We have lost trust in Campspot that if we need help or assistance with any kind of set up, issues, it won't be there for us. The price goes up every year and the customer service (which we really need only a few times/year) has declined completely. We pay thousands/year for this software and the value is no longer there for us with this lack of support. We don't need support often, just with our seasonal set up, and this year especially we have been ghosted when we have reached out with some basic set up questions. > > Our campground has used Campsot for 5.5 years. Support was great for the first few years, and we were really happy with the software and customer service, but over the last 2 years especially it has declined completely, to almost zero support. It has been a shock for us and our staff, and quite nerve wracking not having assistance when needed. On average when we email the support line it is a 5-7 day response time and then if we get a response it is barely helpful, and the thread is dropped by the support team, with no proper answers or follow up. As a small business when we need support it is critical to our business as all our bookings flow through Campspot. We are beyond disappointed and shocked with the lack of customer service. The price of Campspot keeps going up but the value keeps going down. We don't need that much customer service as we are quite familiar with the software, so feel we don't ask for much so it is disappointing and unsettling. ----- ### "Doesn't live up to the hype, too many glitches." — 1.0/5 > **Anonymous User** | *13 July 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: When it works, it's fine. Not outstanding, but fine. It'll get the job done for now but don't expect anything outstanding. > > **Cons**: It has too many glitches that pop up every couple of months. If you contact support, they'll give you answers that you've already provided, stating that you've already done what they suggested in emails before their lame solution, answering emails, plus sending them four videos. They do not understand English very well. I've become increasingly frustrated with their low reading comprehension. I wouldn't recommend them. I'm switching to a more reliable software that has been around for far longer and has a better rating. The rating here is not trustworthy, given my experience dealing with them over the past two years. Their idea is "It's cool\!", not what will work best for those who use it daily for their work. > > Not good. I don't recommend them at all. Far too many glitches, pass the buck onto you customer service. ----- ### "Great customer service\!" — 5.0/5 > **Mar** | *4 August 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like the way the system is easy to learn and operate. It’s also easy for people booking online. They do seem to be working on new features all the time. The customer service has been amazing\! They have been so helpful every time I can’t figure something out in my own\! > > **Cons**: I do wish they would add a feature list where you see all the options to enter number of adults, children and pets, all visible in a row. It would save a lot of asking later and people then being upset because there is a fee for pets. Also a drag and drop feature on the grid would be super helpful. > > I appreciate the great people that are always there willing to help\! It makes it all worth while\! Customer is top notch in my opinion. ----- ### "We Love Campspot" — 5.0/5 > **Christy** | *3 March 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly, developed just for campgrounds unlike a lot of other systems, super support staff; it has been a lifesaver for us and my only regret is not joining sooner than we did\! > > **Cons**: Would like to be able to alter some features to support our cancellation policies with regard to weekly and monthly rentals; would like to be able to create our own reports. > > It has been great; highly recommend to any campground/park, big or small ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/176517/campspot?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/176517/campspot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data