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Everbridge Mass Notification

Everbridge Mass Notification

What is Everbridge Mass Notification?

Everbridge Mass Notification enables organizations to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive solution keeps your contacts informed before, during, and after all events, incidents, and emergencies. The solution features analytics, GIS capabilities, and flexible contact management?for public and employee alerts. Customers with global contacts can leverage a single access point to notify contacts and manage contact data.

Who Uses Everbridge Mass Notification?

Everbridge serves organizations large and small teams in Public Safety, Financial Services, Healthcare, Higher Education, Transportation and Federal markets.

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Everbridge Mass Notification Software - 5

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Reviews of Everbridge Mass Notification

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.2
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
55%
4
35%
3
5%
1
5%
Cindy
Cindy
911 dispatcher in US
Verified LinkedIn User
Public Relations & Communications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

everbridge

5.0 5 years ago

Comments: I use this product often during the week and am very pleased with it

Pros:

I use this product every time we have to do a mass notification through the PD or Fire department. It is the easiest product ever!

Cons:

To be honest there is not anything I don't like about this product. Its functional and so easy to use. Everyone gets the notification at once and is alerted via phone or email

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Crisis Management Tool for Our Teammates - Everbridge Mass Notification

4.0 2 years ago

Comments: Everbridge is a core foundation to our risk and security program. It allows us to quickly get a hold of our teammates and make them aware of any event that may impact their health or safety. It also allows them to respond to notifications.

Pros:

Everbridge is very simple to use but very powerful. It integrates into our HRIS system, removing the burden of adding or removing employees (contacts). It allows us to create groups (manually or automatically).

Cons:

Reporting and dashboard reporting needs to be improved in Everbridge. It's also difficult to create rule-based groups.

Syed Saqib
Syed Saqib
Operations Engineer in India
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A Decent "Collaboration" tool

3.0 6 years ago

Comments: A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done

Pros:

Reachability to people cannot be made easier. Lets you work with great mobility Very intuitive user interface.

Cons:

Should provide a feature for knowledge base articles or documentation to be stored Should also provide more flexibility in duration of broadcast Should improve the navigation

Jon
Business Continuity Analyst in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Everbridge Review

5.0 4 months ago

Comments: I have used Everbridge Mass Notification with multiple organizations. The ability to get the message out to large groups quickly, especially in emergent situations is absolutely critical.

Pros:

The ability to quickly communicate to an entire organization or specific group of people in a quick efficient manner.

Cons:

Sometimes the different modules feel disconnected from each other in design and use.

Benjamin
Information Systems Administrator in US
Public Safety, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Polished, effective tool- but pricey

4.0 3 years ago

Comments: This is a nice looking program with a somewhat intuitive flow when you understand how it works. At first glance it looks confusing, however, after using it once or twice it becomes more apparent on how the flow works. It is very expensive, especially compared to other programs with similar features. The contacts management can be cumbersome. For example, if a contact is part of multiple organizations, (i.e. police officer/EMT) you want them part of different lists, you need a unique "employee identifier" for each entry which is cumbersome when this contact would switch badge numbers for a promotion or something similar. It would be better to be able to list this contact with "skill sets" so you could select everyone with that skillset instead of having to select different contacts from multiple agencies.

Pros:

This software is extremely polished and professional looking. It is not very complicated once you get accustomed to the software which does not take very long.

Cons:

The cost. This platform is EXTREMELY expensive compared to very similar products. Another platform with VERY similar features is almost half the cost.