---
description: Discover the benefits and disadvantages of Track.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Track Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Track](/software/175883/tracksale)

# Track

Canonical: https://www.capterra.co.uk/software/175883/tracksale

> Review management solution helps companies monitor customer journeys, analyze data, and improve customer experience strategies.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Track?

Medium and large companies that want to monitor the experience of customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Track
- **Location**: Belo Horizonte, Brazil

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 230 more

## Features

- CRM
- Campaign Management
- Complaint Monitoring
- Customer Experience Management
- Customisable Templates
- Dashboard
- Document Storage
- Interaction Tracking
- Loyalty Cards
- Loyalty Program
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Quotes/Estimates
- Reporting/Analytics
- Response Management
- Review Monitoring
- Segmentation
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)
- [Customer Loyalty Software](https://www.capterra.co.uk/directory/10031/customer-loyalty/software)
- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)
- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Thryv](https://www.capterra.co.uk/software/156926/thryv) — 4.2/5 (505 reviews)
4. [Efficy CRM](https://www.capterra.co.uk/software/149894/efficy-crm) — 4.0/5 (90 reviews)
5. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "A survey tool to research customers NPS & Employee NPS" — 4.0/5

> **Verified Reviewer** | *30 March 2020* | Internet | Recommendation rating: 6.0/10
> 
> **Pros**: Easy step-by-step survey setup and customizable answer templates, with an omnichannel survey sender (ranging from Whatsapp to the traditional E-mail)
> 
> **Cons**: The tool did not received new features or substantial updates since 2018, and searching the survey database beeing a very annoying thing to do (it looks like a big excel spreadsheet).
> 
> It is a reliable, but expensive, program to setup and send surveys.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/175883/tracksale)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/175883/tracksale> |
| de-AT | <https://www.capterra.at/software/175883/tracksale> |
| de-CH | <https://www.capterra.ch/software/175883/tracksale> |
| en | <https://www.capterra.com/p/175883/Tracksale/> |
| en-AE | <https://www.capterra.ae/software/175883/tracksale> |
| en-AU | <https://www.capterra.com.au/software/175883/tracksale> |
| en-CA | <https://www.capterra.ca/software/175883/tracksale> |
| en-GB | <https://www.capterra.co.uk/software/175883/tracksale> |
| en-IE | <https://www.capterra.ie/software/175883/tracksale> |
| en-IL | <https://www.capterra.co.il/software/175883/tracksale> |
| en-IN | <https://www.capterra.in/software/175883/tracksale> |
| en-NZ | <https://www.capterra.co.nz/software/175883/tracksale> |
| en-SG | <https://www.capterra.com.sg/software/175883/tracksale> |
| en-ZA | <https://www.capterra.co.za/software/175883/tracksale> |
| es | <https://www.capterra.es/software/175883/tracksale> |
| es-AR | <https://www.capterra.com.ar/software/175883/tracksale> |
| es-CL | <https://www.capterra.cl/software/175883/tracksale> |
| es-CO | <https://www.capterra.co/software/175883/tracksale> |
| es-CR | <https://www.capterra.co.cr/software/175883/tracksale> |
| es-DO | <https://www.capterra.do/software/175883/tracksale> |
| es-EC | <https://www.capterra.ec/software/175883/tracksale> |
| es-MX | <https://www.capterra.mx/software/175883/tracksale> |
| es-PA | <https://www.capterra.com.pa/software/175883/tracksale> |
| es-PE | <https://www.capterra.pe/software/175883/tracksale> |
| it | <https://www.capterra.it/software/175883/tracksale> |
| nl | <https://www.capterra.nl/software/175883/tracksale> |
| nl-BE | <https://www.capterra.be/software/175883/tracksale> |
| pt | <https://www.capterra.com.br/software/175883/tracksale> |
| pt-PT | <https://www.capterra.pt/software/175883/tracksale> |

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