Who Uses This Software?

Avast Business CloudCare helps IT service providers monitor threats and deliver real-time online security services to multiple clients from a single, cloud-based security portal.

Average Ratings

13 reviews
  • Overall 4.4 / 5
  • Ease of Use 4.2 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Avast
  • http://www.avast.com/
  • Founded 1988

About Avast Business CloudCare

Avast Business CloudCare is a cloud-based, endpoint security platform that makes it significantly
faster and easier for IT service providers to deliver layered protection, monitor threats, and resolve
issues all from a single platform. With CloudCare, you can remotely secure multiple clients, protect
networks, and deliver pay-as- you-go services, such as antivirus, antispam, content filtering, and
backup services, that enhance their protection and boost your profits.

Avast Business CloudCare Features

  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Anti Spam
  • Anti Virus
  • Audit Trail
  • Compliance Management
  • Database Security Audit
  • File Access Control
  • Financial Data Protection
  • Maintenance Scheduling
  • Real Time Monitoring
  • Security Event Log
  • Virus Definition Update
  • Vulnerability Protection
  • AI / Machine Learning
  • Behavioural Analytics
  • Endpoint Management
  • IOC Verification
  • Incident Management
  • Tokenization
  • Vulnerability Scanning
  • Whitelisting / Blacklisting
  • Access Control
  • Backup Management
  • Compliance Management
  • Data Deduplication
  • Data Export
  • Encryption
  • Retention Management
  • Storage Management
  • Threat Protection
  • eDiscovery
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioural Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting
  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • VM Backup
Vendor has not completed this information.

Avast Business CloudCare Most Helpful Reviews

An easy to use centralized portal to protect and manage client's endpoints.

Reviewed on 19/07/2018
Dave M.
Technical Specialist
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Client satisfaction of being well protected from attacks, along with the ability of having their data backed-up to the cloud. We have earned the trust of the client that we are invested in protecting their data and helping them run their business so that they can succeed. And if our clients succeed, so do we.

Pros: The built in Premium Remote Control is awesome. Also the ability to control the surfing of computers by creating a simple policy and assigning the policy to the computer(s). The alerting feature is great to keep us informed on potential viruses or surfing to unapproved sites and many things in between. I guess there are many things about this software that we have come to appreciate.

Cons: Sometimes version upgrades have needed some handholding with the endpoints. That is probably the downside of a portal that is working to keep all the computers protected with not just the most recent virus definitions, but also the most recent Anti Virus engine and client software. We are glad it does do this, but like all changes and upgrades that get installed, sometimes things don't go as planned. In the present climate of the internet, you cannot allow your security software to get behind.

Worth the Price

Reviewed on 12/03/2019
Ben M.
Computer Repair Technician
Computer & Network Security, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: For the price you get this antivirus at I'd say its definitely worth it, and while this antivirus has its cons so does any other antivirus out there and thats unavoidable. However, in todays society I would definitely say its one of the top ones out there.

Pros: The premium remote feature is a nice addition that can allow a business to easily access their customers computer/device in order to fix any errors that the customer may be experiencing. The overall interface of the antivirus is also pleasing to the eye. Another cool feature of avast is the scheduled scan function to which it can be set at certain times of the day, week, or month to scan your computer for any traces of adware.

Cons: Unfortunately, the remote support feature requires your to download the software every time you start a new remote session. I believe its unnecessary for avast to make you do this unless there is a newer version of the software to which then it would make sense. When the antivirus is scanning it can sometimes interfere with what the user is currently doing on their computer so thats another con for me.

Avast Business Cloud Care

Reviewed on 18/12/2018
Stephen O.
IT Software Specialist
Information Technology & Services, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall we are happier with Avast then our previous anti-virus and as stated earlier it is allowing us to get rid of the separate remote software we were using. The licensing on our previous anti-virus became a large inconvenience to manage and the licensing has been easy to manage with Avast and cheaper. So far Avast seems to offer a similar level of protection and we have had no complaints as far as the protection goes either.

Pros: I really like the remote feature that is built into this version of anti-virus. It allows us to use a single program for what we used to have 2 programs for. The installation for Avast is much quicker than the installation of our previous anti-virus software was.

Cons: The one thing I do not like about the premium remote feature is that it wants you to download the premium remote software every time you start a new remote session. This should not be necessary as once you have downloaded it, Avast should not ask you to download it again in order to start a new remote session.

Well priced and easy to deploy

Reviewed on 08/01/2019
Verified Reviewer
Operations Manager
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: There are multiple deployment options available, including silent automated methods. Once deployed, its easy to manage from the cloud portal.

Cons: The 'advanced' behavior based protection seems to be behind some competitors. There isn't an automatic function to disable the license on non-communicating devices, so this has caused us to pay for licenses which havent been in use for a very long time. I'm told this feature is coming soon though.

a reliable antivirus, do not worry anymore and leave your computer in your hands, take care of it

Reviewed on 22/06/2018
Jose T.
Dependiente de tienda
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: I keep my computer free of cyber threats

Pros: this software has a nice visual aspect which pleases the client very much and has its tools very well, you can install it and leave everything in your hands, it will be in charge of keeping your computer or device free of cybernetic threats

Cons: although it is a software of great visual attractiveness at the time of which a person without any knowledge uses it it will be a bit complex, they should improve that part a little so that the softaware is easily manageable by more clients

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