SurveyMonkey Enterprise

SurveyMonkey Enterprise

by SurveyMonkey Enterprise

Who Uses SurveyMonkey Enterprise?

Market research platform that enables IT, marketing, healthcare, HR, and educational institutions to manage policies, feature implementation, audit logs, and more.

What Is SurveyMonkey Enterprise?

Beloved for its power and simplicity, yet trusted to secure the most confidential data, SurveyMonkey Enterprise is the #1 survey platform for business. Create deceivingly simple, yet insanely powerful surveys. From event feedback to sophisticated market research, SurveyMonkey Enterprise is your best choice.

SurveyMonkey Enterprise Details

SurveyMonkey Enterprise

https://www.surveymonkey.com/business/products/enterprise/overview

Founded 1999

SurveyMonkey Enterprise Pricing Overview

SurveyMonkey Enterprise does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Documentation

Support

24/7 (Live Rep)

SurveyMonkey Enterprise Features

Student Engagement Software
Communication Tools
Community Management
Event Calendar
Higher Education
Interactive Learning
K-12
Location Tracking
Mobile App
Orientation Management
Polls / Voting
Safety Management
Student Group Management

SurveyMonkey Enterprise Reviews for UK Users

Showing 5 of 6,906 reviews

Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.4/5
Features
4.4/5
Value for Money
4.5/5
Garrett P.
Reception
Health, Wellness & Fitness, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/05/2019

"So easy a monkey could use it!"

Comments: We use SurveyMonkey for multiple tasks, everything from how new processes are working out to what we want to order for lunch, almost every task has had no issues and ran without a flaw

Pros: The ability to administer surveys where the people who partake remain anonymous is amazing, and the fact that it is free is the icing on the cake! I do not use this service all to often, but when I do it is quick and easy.

Cons: Other than a lack of some options, as compared to the paid services, no major cons

  • Reviewer Source 
  • Reviewed on 07/05/2019
Verified Reviewer
Digital Media Specialist
Education Management, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/03/2020

"Great way to automate your marketing"

Comments: I love so many aspects - from great customer service, to mobile optimization, to automation. Now, they even offer ad management and paper marketing. Love, love, live Mailchimp.

Pros: Scheduling my email deployment through their feature that analyzes recipient's activity, as well as automating email deployments. I also love the fact that it can allow for segmentation based on activity.

Cons: I just love the software. It is by far one of the best I have worked with. I wish there was more support on an individual level and questions specific to the business.

  • Reviewer Source 
  • Reviewed on 26/03/2020
Willian jones R.
Recreational VP - Duas Rodas
Sports, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/05/2020

"Tool that allows field research."

Comments: I use Survey Monkey to create several surveys for our sports complex and restaurant.
We have already held competitions where we capture the impressions of the participants in real time, allowing a real thermometer of the event.

Pros: With the correct licensing, it is possible to create a survey, use a tablet and collect responses in the field, without the need for a wifi or 4G connection.
When connecting a network, all responses are synchronized to the profile of the survey.

Cons: Cost is something to be studied calmly. It could have some cheaper options for the customer. Equivalent competitors have a much more attractive price, but they lose out on the tools they deliver.

  • Reviewer Source 
  • Reviewed on 18/05/2020
Kristen B.
Consultant
Biotechnology, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 17/03/2020

"It does the job but leaves much to be desired. "

Comments: I’m glad it exists - it helped me make surveys. But even though you are grateful for it, you can still bemoan it’s terrible ability to be used by a team, and it’s reliance on the perfect survey maker.

Pros: It’s easy to make multiple surveys and it prompts you to customize them. The surveys look great and encourage people to take them!

Cons: The team function works terribly. It was impossible for multiple people to edit the survey prior to sending and it also doesn’t check for question accuracy. For example, a question that’s clearly a checkbox in the sound of it should not be able to be published if checkboxes aren’t an option for it.

  • Reviewer Source 
  • Reviewed on 17/03/2020
Mangesh B.
DevOps Engineer
Health, Wellness & Fitness, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/03/2020

"Best tool for surveys and information gathering"

Comments: As a DevOps engineer in health care organization, we frequently seek feedback from stakeholders/customers on our product, SurveyMonkey is the best tool to get the quickly feedback from customers so that we can improve our product in next iterations.

Pros: This is the best tool for gathering the customer/stakeholder requirement.
As an agile this is most efficient way to collaborate with stakeholders to get feedback on product increments.

Cons: Over all the website / survey page look OK however User interface has to be more eye soothing.
Most of the time I have seem, surveyMonkey emails are residing in spam/junk folder in my outlook.
As compared to other survey tools I don't see Survey Monkey has any such cons.

  • Reviewer Source 
  • Reviewed on 12/03/2020