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What is Facilio?

Facilio is a leading maintenance management software that will help you automate maintenance schedules, remote control sensors, perform root cause analysis & more through a single system. Facilio aims to bring modern technology - workflow automation, remote asset control, API integration, IoT tech, & powerful analytics to the maintenance management industry. With Facilio, you can uncover insights like asset depreciation, repair vs replacement cost & more for data-backed maintenance decisions.

Who Uses Facilio?

Commercial Real Estate, Educational Institutions, Healthcare & Hospitals, Retail, Hospitality, Shopping Malls, Manufacturing

Where can Facilio be deployed?

Cloud-based
On-premise

About the vendor

  • Facilio
  • Located in Atlanta, US
  • Founded in 2017

Facilio support

  • Phone Support
  • Chat

Countries available

Albania, Andorra, Australia, Austria, Bahrain and 65 others

Languages

English

Facilio pricing

Starting Price:

US$10,000.00/year
  • Yes, has free trial
  • No free version

Facilio does not have a free version but does offer a free trial. Facilio paid version starts at US$10,000.00/year.

Pricing plans get a free trial

About the vendor

  • Facilio
  • Located in Atlanta, US
  • Founded in 2017

Facilio support

  • Phone Support
  • Chat

Countries available

Albania, Andorra, Australia, Austria, Bahrain and 65 others

Languages

English

Facilio videos and images

Facilio Software - Asset Maintenance & Management
Facilio Software - Facility Management Dashboard
Facilio Software - CMMS for Every Device
Facilio Software - Procurement Management
Facilio Software - Occupant Portal
View 6 more
Facilio video
Facilio Software - Asset Maintenance & Management
Facilio Software - Facility Management Dashboard
Facilio Software - CMMS for Every Device
Facilio Software - Procurement Management
Facilio Software - Occupant Portal

Features of Facilio

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Calendar Management
  • Check-in/Check-out
  • Compliance Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Data Visualisation
  • Dispatch Management
  • Emissions Monitoring
  • Energy Management
  • Equipment Management
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • Forecasting
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Performance Metrics
  • Portfolio Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Service History
  • Space Management
  • Sustainability Management
  • Technician Management
  • Third-Party Integrations
  • User Management
  • Vendor Management
  • Work Order Management

Alternatives to Facilio

New End-to-End Solution for Building Maintenance Planning and Management. Learn more about Spacewell
Web and mobile-based tool that enables users to manage assets, create sheets, monitor inventories, handle maintenance, and more.
Fracttal One is a maintenance management software that helps companies to manage and optimize their maintenance operations.
UpKeep is rated the #1 mobile-first Maintenance Management Software to streamline work orders, facility, and asset management. Learn more about UpKeep
Corrigo is the world's most powerful CMMS software, providing work order, asset and vendor management to 7M users across 140 countries
Simple-to-use, mobile-first maintenance management software. Reduces downtime by 37%, increases productivity by 41%, & more! Learn more about Limble CMMS
Software for automation of maintenance and management, turning the life cycle of asets into an area with a measurable return.
BigChange's all-in-one Job Management Platform plans, manages, schedules & tracks your maintenance jobs in one paperless solution.
Simpro is a field service management software solution w/ powerful features to help you efficiently streamline maintenance operations.

Reviews of Facilio

Average score

Overall
4.0
Ease of Use
4.0
Customer Service
4.3
Features
3.8
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
21%
4
58%
3
17%
2
4%
Anirudh
CMO in India
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Might be the first predictive FM Software out there

5.0 6 years ago

Comments: Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Pros:

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons:

So far we haven't had any issues with their tech stack.

Mohamed
Facilities Engineer in United Arab Emirates
Logistics & Supply Chain, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Amazing!

4.0 last year

Comments: Amazing

Pros:

All features and easy to use and amazed by the product

Cons:

Design of the software which can be improved in a presentation way

supreet
HEAD OF FM in United Arab Emirates
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Facilio CAFM Solution

3.0 2 years ago

Comments: Value for money, easy to use

Pros:

User friendly interface, graphical display of process and can be customized by the user very easily.

Cons:

Appointment scheduling feature is not available

Joe
Procurement and Facilities Manager in United Arab Emirates
Logistics & Supply Chain, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Facilio CAFM is highly recommended

4.0 last year

Comments: Highly recommended for FM people

Pros:

The Ease of Use and Dashboards + it covers all the our functionalities and requests for FM Services

Cons:

Sometimes the App doesn't open, it gets crashed

Alwaleed
Assistant Facilities Manager in United Arab Emirates
Commercial Real Estate, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Easiness of access

4.0 12 months ago

Comments: Good experience so far , expected more to come in future

Pros:

User Friendly and easy to use, management supportive and responsive to DWTC remarks

Cons:

Multiple breakdown and loss of data due to IT

Sanket
CMO in US
Utilities, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good Predictive Tool

4.0 last year

Pros:

Great experience with the UI and UX. Easy to use and setup

Cons:

So far I have not found any cons for facilio

Azelea
Project Manager in UK
Real Estate, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great team and product to work with!

4.0 2 years ago

Comments: The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.

Pros:

Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.

Cons:

There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.

Chris
Head of Facilities in Australia
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Molonglo - Facilio Partnership

4.0 2 years ago

Comments: It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.

Pros:

The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.

Cons:

The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.

Anas
Anas
QHSE Executive in United Arab Emirates
Verified LinkedIn User
Facilities Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Facilio Review

2.0 2 years ago

Pros:

I noticed it's dashboard while opening my account. We can get a general all information from the dasboard.

Cons:

The application must be user friendly. It's very difficult and very long-time process to create and closeout work orders.

Verified Reviewer
Verified LinkedIn User
Facilities Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

overall end user

3.0 6 years ago

Pros:

easy of usage, understanding, Options are specific, easy to attached files. reports are customized,

Cons:

PPM we cannot schedule in our priority, Reports generating option not good, Search and filter option need improvements, Monthly work order reports very difficult generate, unique task ID for each task and ppm not displayed in work order as well as report. scroll option very difficult for usage.

Ahmed
Deputy Manager in United Arab Emirates
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

My Facilio Experience in FM

4.0 2 years ago

Comments: Easy to use,

Pros:

User Friendly, Easy to use, flexibility and easy access to data

Cons:

Mobile app, not stable in all platforms

Sumith
Operations Manager in United Arab Emirates
Facilities Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A Pleasant Surprise

4.0 4 years ago

Comments: I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in 2020. It really helped us get granular approach to our daily operations - seamlessly, even while majority of our workforce had to work-from-home. It was a complete overhaul from the way in which valuable operational data is collected, analyzed and fine-tuned, in real-time.

Pros:

1) Flexibility to quickly adapt to the existing operational methods without any hassle 2) Amazing support since implementation (apparently, they take customer service very very seriously!) 3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities. 4) Already future-proof and consistently putting fruitful efforts to maintain that edge

Cons:

1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)

Anil
CAFM Administrator in United Arab Emirates
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

cafm review

4.0 2 years ago

Comments: FM business level monitoring issues solved

Pros:

All available features are good but need more advanced.

Cons:

PPM features are required more improve. Integration with facilio is recently started

Ian
Senior Product Manager in UK
Real Estate, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great product and team!

5.0 2 years ago

Pros:

It is flexible and completely customisable meaning you can tailor it to your requirements.

Cons:

UX/UI is functional but isn't best in class. Need more in-built asset relationships too.

Ashich
QHSE officer in United Arab Emirates
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Facilio user review

3.0 2 years ago

Comments: easy to use if the mobile application worked properly

Pros:

It is covering all the area and giving the approximate data.

Cons:

Most of the time facilio mobile application is not working with my android phone.

Chris
Controls Design Manager in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A Focus on the Important Aspects

5.0 6 years ago

Comments: Outstanding support! Technical expertise, and resources to provide solutions fast!

Pros:

Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Cons:

Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Fernando
TI in Brazil
Facilities Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great software that needs to be lapdated like a diamond.

4.0 6 years ago

Comments: A good experience. I am learning and taking a new vision of management software. But as the title says, there are only a few improvements to make this experience even better.

Pros:

What did you like most about this software? Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Cons:

Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Nick
Managing partner in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Facilio CAFM Review

4.0 2 years ago

Pros:

Full of features and functionality. An advanced product.

Cons:

As it is so flexible, implementation is long and hard. it requires an experienced system admin to use it. It is less intuitive than expected. As a result of this, there are a little too many bugs that detract from its usability, especially for facility managers who are no used to a system like this.

Hostilio
Director in Brazil
Facilities Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Growing up together

3.0 6 years ago

Comments: We are growing up together and we really need to make it real for the customers because we are introducing something new for the market.

Pros:

The possibility to use the platform as a central point of information for end users and also form services providers. As we are working on it, the possibility to integrate iot information and utilities and facilities metrics should provide to our customer important operational savings The support team from Facilio makes the difference too.

Cons:

The maintenance management area. We are stil facing some problems to introduce the data into the system. We also face some problems to work with the iot sensor information

saddam
PMO Planner in India
Facilities Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Facilio Review

4.0 4 years ago

Comments: Not very good but yes can be improved

Pros:

Yes. This software is easy to use. the interface is simple and easy to use.

Cons:

This software does not have a default function, We require to have lots of discussion to customized features for FM

Aadil Raza
Sales coordinator in Oman
Facilities Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Facilio review

4.0 2 years ago

Pros:

Ease of use. And it’s aesthetically pleasing.

Cons:

It was a difficult process to implement

Paulo
CEO in Brazil
Facilities Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Autopilot

5.0 6 years ago

Comments: is a powerful tool, we need to make it effective and scaleable.

Pros:

Facilio have a great graphics and easy to apply

Cons:

Alarms and Energy fields not ready to aplly

Md Sabir
Building Information Manager p in United Arab Emirates
Facilities Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

CMP IMPLEMENTATION

4.0 4 years ago

Comments: People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the client. Product has lot of features and just need to enhance how want to maintain your property efficiently using Facilio.

Pros:

CMP is the existing facility of Facilio and we are enhancing with some extra features such as integration with LTS, FA, BMS, BIM, Security, ECODOMUS, FSI etc. and also there are some use cases which is on under progress.

Cons:

Centralised Management Platform (CMP) will be single point of source for property operation in our project with all the available features addressed.

Ganeshkumar
Project Engineer in United Arab Emirates
Facilities Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Facilio Review

5.0 6 years ago

Comments: Its a nice platform to use.
It would be more helpful of the platform is fully automated.
Need to be have more 3d graphics and transitions instead of white background.
Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics. Like how they are using smartphones.

Pros:

User friendly..more accessible..like android

Cons:

Graphics and background No more cons on the platform.