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What is Facilio?

Facilio’s facility management software brings the latest enterprise technology - workflow automation, API-based integration, IoT tech, & powerful analytics to the facility management industry. Facilio empowers the backed team to cut operational costs, improve asset maintenance, manage vendors & more. Facilio also improves staff efficiency exponentially by offering native mobile interfaces for every stakeholder— from technicians, vendors, & managers to customers & occupants.

Who Uses Facilio?

Commercial Real Estate, Educational Institutions, Healthcare & Hospitals, Retail, Hospitality, Shopping Malls, Manufacturing

Where can Facilio be deployed?

Cloud-based
On-premise

About the vendor

  • Facilio
  • Located in Atlanta, US
  • Founded in 2017

Facilio support

  • Phone Support
  • Chat

Countries available

Albania, Andorra, Australia, Austria, Belarus and 64 others

Languages

English

Facilio pricing

Starting Price:

US$1,000.00/year
  • Yes, has free trial
  • No free version

Facilio does not have a free version but does offer a free trial. Facilio paid version starts at US$1,000.00/year.

Pricing plans get a free trial

About the vendor

  • Facilio
  • Located in Atlanta, US
  • Founded in 2017

Facilio support

  • Phone Support
  • Chat

Countries available

Albania, Andorra, Australia, Austria, Belarus and 64 others

Languages

English

Facilio videos and images

Facilio Software - Asset Maintenance & Management
Facilio Software - Facility Management Dashboard
Facilio Software - CMMS for Every Device
Facilio Software - Procurement Management
Facilio Software - Occupant Portal
View 6 more
Facilio video
Facilio Software - Asset Maintenance & Management
Facilio Software - Facility Management Dashboard
Facilio Software - CMMS for Every Device
Facilio Software - Procurement Management
Facilio Software - Occupant Portal

Features of Facilio

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Calendar Management
  • Check-in/Check-out
  • Compliance Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Data Visualisation
  • Dispatch Management
  • Emissions Monitoring
  • Energy Management
  • Equipment Management
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • Forecasting
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Performance Metrics
  • Portfolio Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Service History
  • Space Management
  • Sustainability Management
  • Technician Management
  • Third-Party Integrations
  • User Management
  • Vendor Management
  • Work Order Management

Alternatives to Facilio

Leading FM software to manage, analyse and optimise the facilities from one single platform. Reduce your FM cost - Get a walkthrough! Learn more about Spacewell
Web and mobile-based tool that enables users to manage assets, create sheets, monitor inventories, handle maintenance, and more.
UpKeep is rated the #1 mobile-first Facilities Management Software to streamline work orders, facility, and asset management. Learn more about UpKeep
Corrigo is the world's most powerful CMMS software, providing work order, asset and vendor management to 7M users across 140 countries
CARL Source is a CMMS/EAM solution designed to meet the specific asset maintenance needs of companies in all sectors.
The best-rated CMMS software on Capterra. Easy to use, easy to love. Cut downtime by 37% & boost productivity 41% today!
Fracttal One is a maintenance management software that helps companies to manage and optimize their maintenance operations.
Simpro is a leading global provider of field service management software for the trades with workflows for project management & service
McMain Software is a Maintenance Management solution that optimizes asset management and improves your maintenance processes.

Reviews of Facilio

Average score

Overall
4.0
Ease of Use
4.0
Customer Service
4.3
Features
3.8
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
21%
4
58%
3
17%
2
4%
Anirudh
CMO in India
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Might be the first predictive FM Software out there

5.0 5 years ago

Comments: Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Pros:

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons:

So far we haven't had any issues with their tech stack.

Azelea
Project Manager in UK
Real Estate, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great team and product to work with!

4.0 2 years ago

Comments: The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.

Pros:

Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.

Cons:

There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.

supreet
HEAD OF FM in United Arab Emirates
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Facilio CAFM Solution

3.0 2 years ago

Comments: Value for money, easy to use

Pros:

User friendly interface, graphical display of process and can be customized by the user very easily.

Cons:

Appointment scheduling feature is not available

Sumith
Operations Manager in United Arab Emirates
Facilities Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A Pleasant Surprise

4.0 3 years ago

Comments: I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in 2020. It really helped us get granular approach to our daily operations - seamlessly, even while majority of our workforce had to work-from-home. It was a complete overhaul from the way in which valuable operational data is collected, analyzed and fine-tuned, in real-time.

Pros:

1) Flexibility to quickly adapt to the existing operational methods without any hassle 2) Amazing support since implementation (apparently, they take customer service very very seriously!) 3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities. 4) Already future-proof and consistently putting fruitful efforts to maintain that edge

Cons:

1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)

Chris
Head of Facilities in Australia
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Molonglo - Facilio Partnership

4.0 2 years ago

Comments: It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.

Pros:

The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.

Cons:

The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.