--- description: Discover the benefits and disadvantages of JumpCloud Directory Platform. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Directory Platform Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [JumpCloud Directory Platform](/software/175092/jumpcloud-daas) # JumpCloud Directory Platform Canonical: https://www.capterra.co.uk/software/175092/jumpcloud-daas Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/175092/jumpcloud-daas?page=2) > The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. > > Verdict: Rated **4.6/5** by 264 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud Directory Platform? JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 264 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Singapore, Sweden, Switzerland and 3 more ## Features - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Approval Process Control - Asset Tracking - Authentication - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Chat/Messaging - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - Event Logs - For MSPs - IT Reporting - Inventory Management - Issue Management - Log Management - Monitoring - Multi-Factor Authentication - Network Wide Management - Password Management - Patch Management - Policy Creation - Policy Management - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Reporting/Analytics - Screen Sharing - Security Management - Server Monitoring - Single Sign On - Software Management - Task Management - Third-Party Integrations - Threat Intelligence - Threat Response - Unattended Access - User Management - User Session Management - VPN ... and 44 more features ## Integrations (7 total) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) ## Related Categories - [Mobile Device Management Software](https://www.capterra.co.uk/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.co.uk/directory/32835/unified-endpoint-management/software) - [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software) - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) - [Computer Security Software](https://www.capterra.co.uk/directory/10005/computer-security/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1497 reviews) 2. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (237 reviews) 3. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4616 reviews) 4. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (282 reviews) 5. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (477 reviews) ## Reviews ### "Great for simple standardisation" — 4.0/5 > **Philipp** | *10 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Jumpcloud Directory is a great service for achieving organisation consistency. It has been a dream for helping us reach iso certifications. There is some clunkiness in the platform still, but I think that will resolve as the platform matures. > > **Cons**: The application is slightly clunky - my use case of simple management for a small business is often slightly tricky. > > The platform is a cost effective asset to help small business reach IT standardisation. It allows us to rest easy knowing that there is a single platform we can use for user management. We use the platform to orchestrate connections to various services, as well as device management ----- ### "Couldn't live without JumpCloud" — 5.0/5 > **Adam** | *10 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The group control for Windows and Mac is perfect for an SME. The ability to set the same permissions and setting centrally makes IT control perfect. > > **Cons**: That there isn't as many alerts as they could be. If there were more alerts if local admin accounts are created, or permissions changed. > > We have used it for almost 7 years and it has worked perfectly for us. Couldn't run our business security with out. ----- ### "Outstanding MDM, SSO and Directory Services Platform" — 5.0/5 > **Raul** | *2 November 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: JumpCloud provides an outstanding alternative to Microsoft Entra ID as a directory service and combines this with a single sign on solution for multiple platforms. JumpCloud is also one of the best dual operating systems MDM on the market. JumpCloud provides excellent value for money, customer support and integrations to third-party application. > > **Cons**: There is not much I can fault with JumpCloud. If I had to be picky I would say it does not have as much integration with Macs as Jamf or Kandji does or as much integration as Microsoft InTune does with Windows machines but it is rapidly expanding and adding more features on a regular basis. > > One of the most impressive things about JumpCloud is how they take customer feedback so seriously. I recently met the \[sensitive content hidden\] of JumpCloud, \[sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of JumpCloud and he had his product team listen to these and include some of these in future builds. JumpCloud is already such an all round MDM, directory services and SSO platform with many useful features for a modern and hybrid workplace. ----- ### "Unified Secure Directory" — 5.0/5 > **Saravana** | *11 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient. Its zero-trust security model and broad integration support make it both secure and highly flexible for any environment. > > **Cons**: The interface can feel complex at times, especially for new users managing many policies and integrations. > > Overall, JumpCloud delivers a powerful and unified directory experience with strong security and multi-platform support. However, the learning curve and occasional UI complexity can make onboarding slightly challenging for new administrators. ----- ### "A Great All-in-One Solution for Our IT Needs" — 5.0/5 > **Dipak** | *10 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like most about JumpCloud is that it just makes my day-to-day work easier. I don’t have to jump between a bunch of different tools anymore—user management, devices, and access controls are all in one place. The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and just worked. I also really appreciate that it handles different operating systems without any drama. Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything. The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus. Overall, it’s reliable, easy to use, and saves me a lot of time. > > **Cons**: The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the documentation to figure out where certain options are. It’s not a deal-breaker, but there’s a bit of a learning curve if you want to use the platform to its full potential. I’ve also noticed that a few updates roll out without much explanation, so occasionally things look different and I have to re-orient myself. And while support is generally good, response times can vary depending on the issue. Overall, the platform works well, but a little more clarity and consistency in the UI and documentation would make it even better. > > Overall, my experience with JumpCloud has been really positive. Once everything was set up, the platform made managing users, devices, and access a lot simpler and more organized. I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be handled quickly without jumping through a lot of hoops. There were a few moments early on where I had to spend some time figuring out where certain settings lived, but once I got used to the layout, everything felt pretty straightforward. The platform has been reliable, and it’s taken a lot of manual work off my plate. In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data