--- description: Discover the benefits and disadvantages of JumpCloud. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Endpoint Protection Software](/directory/30907/endpoint-protection/software) > [JumpCloud](/software/175092/jumpcloud-daas) # JumpCloud Canonical: https://www.capterra.co.uk/software/175092/jumpcloud-daas Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/175092/jumpcloud-daas?page=2) > The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. > > Verdict: Rated **4.6/5** by 292 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud? JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 292 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland and 6 more ## Features - Access Certification - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - Application Management - Asset Tracking - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Chat/Messaging - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - Event Logs - For MSPs - IT Reporting - Inventory Management - Issue Management - Log Management - Monitoring - Multi-Factor Authentication - Network Security Software - Network Wide Management - Password Management - Patch Management - Policy Management - Real-Time Monitoring - Remediation Management - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Sharing - Security Management - Server Monitoring - Single Sign On - Software Management - Task Management - Third-Party Integrations - Threat Intelligence - Threat Response - Unattended Access - User Management - User Session Management - VPN ... and 44 more features ## Integrations (7 total) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Endpoint Protection Software](https://www.capterra.co.uk/directory/30907/endpoint-protection/software) ## Related Categories - [AI Governance Tools](https://www.capterra.co.uk/directory/34831/ai-governance-tools/software) - [Mobile Device Management Software](https://www.capterra.co.uk/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.co.uk/directory/32835/unified-endpoint-management/software) - [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software) - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1765 reviews) 2. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (489 reviews) 3. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (294 reviews) 4. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4836 reviews) 5. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (238 reviews) ## Reviews ### "Outstanding MDM, SSO and Directory Services Platform" — 5.0/5 > **Raul** | *2 November 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: JumpCloud provides an outstanding alternative to Microsoft Entra ID as a directory service and combines this with a single sign on solution for multiple platforms. JumpCloud is also one of the best dual operating systems MDM on the market. JumpCloud provides excellent value for money, customer support and integrations to third-party application. > > **Cons**: There is not much I can fault with JumpCloud. If I had to be picky I would say it does not have as much integration with Macs as Jamf or Kandji does or as much integration as Microsoft InTune does with Windows machines but it is rapidly expanding and adding more features on a regular basis. > > One of the most impressive things about JumpCloud is how they take customer feedback so seriously. I recently met the \[sensitive content hidden\] of JumpCloud, \[sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of JumpCloud and he had his product team listen to these and include some of these in future builds. JumpCloud is already such an all round MDM, directory services and SSO platform with many useful features for a modern and hybrid workplace. ----- ### "Really good and still improving" — 5.0/5 > **Lucas** | *16 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Way better than Entra ID for large organisations using windows, linux and mac devices. Everything in one place, easy integration. > > **Cons**: Not everything is available (at least for windows) like in Active Directory, but most common settings are there for sure. > > Easy to work with, good integration with different system flavours. Easy to deploy and implement companywide in short time. ----- ### "Great for simple standardisation" — 4.0/5 > **Philipp** | *10 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Jumpcloud Directory is a great service for achieving organisation consistency. It has been a dream for helping us reach iso certifications. There is some clunkiness in the platform still, but I think that will resolve as the platform matures. > > **Cons**: The application is slightly clunky - my use case of simple management for a small business is often slightly tricky. > > The platform is a cost effective asset to help small business reach IT standardisation. It allows us to rest easy knowing that there is a single platform we can use for user management. We use the platform to orchestrate connections to various services, as well as device management ----- ### "Couldn't live without JumpCloud" — 5.0/5 > **Adam** | *10 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The group control for Windows and Mac is perfect for an SME. The ability to set the same permissions and setting centrally makes IT control perfect. > > **Cons**: That there isn't as many alerts as they could be. If there were more alerts if local admin accounts are created, or permissions changed. > > We have used it for almost 7 years and it has worked perfectly for us. Couldn't run our business security with out. ----- ### "State of the art service" — 5.0/5 > **Abdirahman** | *29 June 2026* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: Best support and Jumpcloud are keen on constant improvement which makes me confident that we are getting state-of-the-art service > > **Cons**: The staff should equally be knowledgeable regarding their features and services, there were a few moments, where one staff knew something that the other didn't. > > Great, very impressed. They should keep optimising and making simpler hugely complicating MDM workflows as they currently do. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data