--- description: Discover the benefits and disadvantages of JumpCloud. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [JumpCloud](/software/175092/jumpcloud-daas) # JumpCloud Canonical: https://www.capterra.co.uk/software/175092/jumpcloud-daas Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/175092/jumpcloud-daas?page=2) > Cloud-based identity and access management platform with SSO, MFA, mobile device management, Zero Trust security, and AI-driven. > > Verdict: Rated **4.6/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud? Small and midsize businesses, mid-market organizations, and managed service providers (MSPs) across healthcare, wealth management, SaaS, energy, and heavy industrial industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 294 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud Inc. - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Bangladesh, Belgium, Bhutan, Bulgaria, Cambodia, China, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Fiji, Finland, France, French Polynesia, Germany, Greece and 47 more ## Features - Access Certification - Access Controls/Permissions - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Application Security - Approval Process Control - Asset Tracking - Automatic Patch Deployment - Automatic Scans - Automatic User/Device Recognition - Backup and Recovery - Chat/Messaging - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - Event Logs - For MSPs - IT Reporting - Issue Management - Log Management - Monitoring - Multi-Factor Authentication - Network Wide Management - Password Management - Patch Management - Policy Creation - Policy Management - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Remote Update/Installation - Screen Sharing - Security Management - Self Service Portal - Server Monitoring - Single Sign On - Software Management - Third-Party Integrations - Threat Intelligence - Threat Response - User Session Management - VPN ... and 45 more features ## Integrations (100 total) - 1Password - AWS Cloud Development Kit (AWS CDK) - AWS Identity and Access Management (IAM) - AWS Lambda - ActiveDirectory Domain Controller for Windows 2016 - Activepieces - Adaptive from Workday - Agentforce - Apple - Armor XDR - Asana - Atlas - Azure Active Directory Domain Services - Azure Portal - Bitwarden ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Identity Management Software](https://www.capterra.co.uk/directory/30777/identity-management/software) ## Related Categories - [AI Governance Tools](https://www.capterra.co.uk/directory/34831/ai-governance-tools/software) - [Mobile Device Management Software](https://www.capterra.co.uk/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.co.uk/directory/32835/unified-endpoint-management/software) - [Privileged Access Management Software](https://www.capterra.co.uk/directory/31238/privileged-access-management/software) - [Single Sign On Software](https://www.capterra.co.uk/directory/31331/single-sign-on/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1877 reviews) 2. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (500 reviews) 3. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (239 reviews) 4. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (298 reviews) 5. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4885 reviews) ## Reviews ### "Great for simple standardisation" — 4.0/5 > **Philipp** | *10 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Jumpcloud Directory is a great service for achieving organisation consistency. It has been a dream for helping us reach iso certifications. There is some clunkiness in the platform still, but I think that will resolve as the platform matures. > > **Cons**: The application is slightly clunky - my use case of simple management for a small business is often slightly tricky. > > The platform is a cost effective asset to help small business reach IT standardisation. It allows us to rest easy knowing that there is a single platform we can use for user management. We use the platform to orchestrate connections to various services, as well as device management ----- ### "State of the art service" — 5.0/5 > **Abdirahman** | *29 June 2026* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: Best support and Jumpcloud are keen on constant improvement which makes me confident that we are getting state-of-the-art service > > **Cons**: The staff should equally be knowledgeable regarding their features and services, there were a few moments, where one staff knew something that the other didn't. > > Great, very impressed. They should keep optimising and making simpler hugely complicating MDM workflows as they currently do. ----- ### "Really good and still improving" — 5.0/5 > **Lucas** | *16 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Way better than Entra ID for large organisations using windows, linux and mac devices. Everything in one place, easy integration. > > **Cons**: Not everything is available (at least for windows) like in Active Directory, but most common settings are there for sure. > > Easy to work with, good integration with different system flavours. Easy to deploy and implement companywide in short time. ----- ### "Outstanding MDM, SSO and Directory Services Platform" — 5.0/5 > **Raul** | *2 November 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: JumpCloud provides an outstanding alternative to Microsoft Entra ID as a directory service and combines this with a single sign on solution for multiple platforms. JumpCloud is also one of the best dual operating systems MDM on the market. JumpCloud provides excellent value for money, customer support and integrations to third-party application. > > **Cons**: There is not much I can fault with JumpCloud. If I had to be picky I would say it does not have as much integration with Macs as Jamf or Kandji does or as much integration as Microsoft InTune does with Windows machines but it is rapidly expanding and adding more features on a regular basis. > > One of the most impressive things about JumpCloud is how they take customer feedback so seriously. I recently met the \[sensitive content hidden\] of JumpCloud, \[sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of JumpCloud and he had his product team listen to these and include some of these in future builds. JumpCloud is already such an all round MDM, directory services and SSO platform with many useful features for a modern and hybrid workplace. ----- ### "Decent cloud management for our UK team" — 4.0/5 > **Archie** | *11 July 2026* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: JumpCloud's password management and access controls are pretty solid, and we've had no major issues with it. The interface is user-friendly, and we've been able to set up our team members with ease. It's taken some time to get everyone accustomed to the new system, but overall, we're happy with the results. > > **Cons**: I'm not a huge fan of the reporting features. It took a bit to figure out how to get the data I needed, and sometimes the results are kind of annoying to interpret. However, the team has been able to work around these issues and still get the insights we need. > > I've had a generally positive experience with JumpCloud, finding its intuitive interface and robust features to be a great asset for managing our team's devices. While I've encountered some minor issues, the support team has been responsive and helpful in resolving them. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data