---
description: Discover the benefits and disadvantages of Rapid Recovery.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rapid Recovery Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Business Continuity Software](/directory/30206/business-continuity/software) > [Rapid Recovery](/software/174997/rapid-recovery)

# Rapid Recovery

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> Cloud-based data backup tool that helps businesses with application-consistent backup, virtual environment protection, data deduplicati
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Rapid Recovery?

Designed for large businesses in healthcare, retail, education, real estate, and other industries, it is a cloud-based data backup tool that helps using customizable dashboards, notifications, etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Quest Software
- **Location**: Round Rock, US
- **Founded**: 1987

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Quest Software for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Cloud Backup
- Compression
- Disaster Recovery
- Incremental Backup
- Secure Data Storage

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Continuity Software](https://www.capterra.co.uk/directory/30206/business-continuity/software)

## Related Categories

- [Business Continuity Software](https://www.capterra.co.uk/directory/30206/business-continuity/software)
- [Backup Software](https://www.capterra.co.uk/directory/31076/backup/software)
- [Data Governance Software](https://www.capterra.co.uk/directory/30854/data-governance/software)
- [Server Management Software](https://www.capterra.co.uk/directory/10019/server-management/software)

## Alternatives

1. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (282 reviews)
2. [Cove Data Protection](https://www.capterra.co.uk/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
3. [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.co.uk/software/155742/cloudally) — 4.7/5 (94 reviews)
4. [Carbonite](https://www.capterra.co.uk/software/131526/carbonite) — 4.3/5 (172 reviews)
5. [IDrive](https://www.capterra.co.uk/software/171884/idrive) — 4.6/5 (1200 reviews)

## Reviews

### "Easy to use recovery software" — 5.0/5

> **Matt** | *6 October 2018* | Airlines/Aviation | Recommendation rating: 9.0/10
> 
> **Pros**: Its ease of use, and ease to setup, the support is also exceptional.
> 
> **Cons**: It sometimes struggled with some of the larger servers (10tb+), causing the server to lock up.

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### "Solid backup application for small and medium business" — 5.0/5

> **Verified Reviewer** | *20 March 2020* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: -Very mature.
-Has had significant improvements over the years, both in reliability and features.
-Able to perform agent and agent less backups.
-Able to perform backups of virtually anything under the sun.
-Able to replicate the backups to a remote location that is running the same core.
-Very good support.
> 
> **Cons**: -Application is hard to provision and is somewhat not intuitive to properly provision. One really needs a deep understanding of the software functionality to provision properly for your invironment.
> 
> I have deployed multiple instance of this application in to various environments.
Supported these over a number of years.
Environments varied from 1 to 40 servers and repository size varied from 1tb to 50tb.

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### "Great backup application - specially for active directory\!" — 4.0/5

> **Verified Reviewer** | *10 June 2018*
> 
> **Pros**: Very few products can backup active directory and restore users, computers, etc within the global catalog. Even works with DNS entries - fantastic when accidental deletion happens
> 
> **Cons**: Confusing setup, takes knowledge of what your wanting to backup for it to actually work - support takes a little bit of time to respond back

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### "Rapid Recovery Is Easy to Use\!" — 4.0/5

> **Lee** | *12 November 2019* | Airlines/Aviation | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to use and backs up your data, exchange and SQL. You can easily restore down to file level and retain permissions. You can also restore individual emails, notes, about anything in outlook.
> 
> **Cons**: When Quest first acquired Rapid Recovery from Dell the support was not very good. As time went along, their support became better.
> 
> Peace of mind knowing that our data is backed up and replicated.

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### "Easy to protect and recover anything in your infrastructure" — 5.0/5

> **Verified Reviewer** | *3 July 2018* | Computer & Network Security
> 
> **Pros**: The software is very user friendly and allows us to cover our physical,cloud and virtual infrastructure with one solution. Our storage space was reduced also.
> 
> **Cons**: Do not run on Linux distributions and Windows 7 also.
Support for Xen / Citrix XenServer must be added

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/174997/rapid-recovery)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/174997/Rapid-Recovery/> |
| en-AE | <https://www.capterra.ae/software/174997/rapid-recovery> |
| en-AU | <https://www.capterra.com.au/software/174997/rapid-recovery> |
| en-CA | <https://www.capterra.ca/software/174997/rapid-recovery> |
| en-GB | <https://www.capterra.co.uk/software/174997/rapid-recovery> |
| en-IE | <https://www.capterra.ie/software/174997/rapid-recovery> |
| en-IL | <https://www.capterra.co.il/software/174997/rapid-recovery> |
| en-IN | <https://www.capterra.in/software/174997/rapid-recovery> |
| en-NZ | <https://www.capterra.co.nz/software/174997/rapid-recovery> |
| en-SG | <https://www.capterra.com.sg/software/174997/rapid-recovery> |
| en-ZA | <https://www.capterra.co.za/software/174997/rapid-recovery> |
| fr | <https://www.capterra.fr/software/174997/rapid-recovery> |
| fr-BE | <https://fr.capterra.be/software/174997/rapid-recovery> |
| fr-CA | <https://fr.capterra.ca/software/174997/rapid-recovery> |
| fr-LU | <https://www.capterra.lu/software/174997/rapid-recovery> |

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