--- description: Discover the benefits and disadvantages of Order Desk. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Order Desk Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Order Management Software](/directory/30225/order-management/software) > [Order Desk](/software/174891/order-desk) # Order Desk Canonical: https://www.capterra.co.uk/software/174891/order-desk Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/174891/order-desk?page=2) > Order Desk is a highly customizable order management app with over 400 integrations, automation tools, order splitting, and much more. > > Verdict: Rated **4.8/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Order Desk? Small to medium-sized businesses, ecommerce shop owners and managers, and fulfillment providers who want to automate their order management workflow. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 8 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Order Desk - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$60.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Starter: $20/month + 25¢/order Pro: $60/month + 5¢/order Plus: $125/month + 3¢/order - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Ireland, Jamaica, Japan, Kenya, Mexico, Netherlands, New Zealand, Nigeria, Philippines, Puerto Rico, South Africa, South Korea, Türkiye and 3 more ## Features - Inventory Management - Reporting/Analytics - Returns Management - Third-Party Integrations ## Integrations (44 total) - AWeber - Adobe Commerce - AfterShip - BigCommerce - Campaign Monitor by Marigold - Chargebee - Constant Contact - Dropbox Business - Ecwid - Emma by Marigold - Foxy - Help Scout - Kit - Klaviyo - MRPeasy ... and 29 more integrations ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Order Management Software](https://www.capterra.co.uk/directory/30225/order-management/software) ## Alternatives 1. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2003 reviews) 2. [Fishbowl](https://www.capterra.co.uk/software/123794/fishbowl) — 4.2/5 (1087 reviews) 3. [Genius](https://www.capterra.co.uk/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews) 4. [PartsTech](https://www.capterra.co.uk/software/1014427/partstech) — 4.6/5 (118 reviews) 5. [Order.co](https://www.capterra.co.uk/software/161813/order-software) — 4.5/5 (172 reviews) ## Reviews ### "Can't Say Enough" — 5.0/5 > **Aaron** | *7 November 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love Order Desk. Makes my life easier in so many ways, from being able to send custom emails, to adding items, to returning tracking information to my 3dcart store. I would be spending tens-of-thousands in developer fees for the functionality. Exceptional customer service and extremely fair pricing is icing on the cake. Thank you Order Desk\! > > **Cons**: I pay so much more for comparatively crappy software that it makes me nervous Order Desk will realize what an amazing value they are providing and raise their plan prices. :D ----- ### "4PL Logistics Integrations" — 5.0/5 > **Ryan** | *19 August 2021* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers. > > **Cons**: The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future. > > As the warehouse and fulfilment world changes, Order Desk has helped us connect to more selling channels and warehouses for our clients than we ever thought was going to be possible. Incredible software with a great support team behind it. ----- ### "Really great for small online sellers who don't need a lot of functionality and just need order" — 4.0/5 > **Verified Reviewer** | *29 October 2020* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It was easy to deploy, customer service was very personable and quick. I liked the UI which was very friendly and easy to use. > > **Cons**: I didn't like that there was no option for mass label printing, we had a lot of online orders at the time from a number of different markets and needed to improve the speed at which we fulfilled orders. > > Overall it was really nice, they were very responsive to any requests or questions taht we had and it gave us a feel of how a system can work and make your life easier. ----- ### "A fast way to expand on "automation rules" that Shipstation can't do." — 5.0/5 > **Joshua** | *2 May 2023* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: We love the flexibility of Orderdesk to be able to edit an order before it is imported. For example, we can add order prefixes or change different aspects of an order that were imported from Shopify. Once in order desk, we can write additional automation rules to do almost anything we ever desired with the order data before passing to shipstation for shipment. As a dropship supplier, we are also able to use order desk to keep items in an order that are not shipped by our company from being submitted to us. This was done by using shopify vendor field or item tags to separate items that we supply. Order desk can look at an order, identify our items and then only identify the items on that we supply. It will then only import those items into orderdesk (and subsequently to Shipstation). Tracking is also sent back on a sku by sku basis which is amazing. > > **Cons**: The inventory functionality if very limited but works as described. > > Order Desk is great. Their support team is amazing and their product is well documented in their user manual. ----- ### "Order Desk makes managing orders incredibly easy and responsive to your business's needs." — 5.0/5 > **Peter** | *1 August 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: An intutive interface so I don't have to think about anything. I just get stuff done and orders out the door. > > **Cons**: Thinking.... thinking some more. I've got nothing. > > I'm able to train clients on the benefits of Order Desk so that they don't become tech-adverse. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/174891/order-desk?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/174891/order-desk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | ja | | ----- ## Structured Data