Who Uses This Software?

Quick service food & beverage establishments like franchises, food trucks, juice bars, cafes, bakeries, delis, pizzerias & more who want to manage and reduce customer loss during peak business hours.

Average Ratings

42 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$69.00/month
  • Pricing Details Starting at $69/mo.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • Koomi
  • https://www.koomi.com/en/
  • Founded 2015

About Koomi POS

The first POS made for quick-service and takeaway restaurants that bridges online and regular orders. Koomi stops customer-loss during your rush and features a fully-integrated ordering app for takeaway and delivery.

Koomi POS Features

  • Accounting Management
  • Customer Management
  • Inventory Management
  • Labor Cost Calculator
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Production Management
  • Recipe/Formula Costing
  • Recipe/Formula Management
  • Sales History
  • Sales Management
  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration
  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

Koomi POS Most Helpful Reviews

Solid way to run your cafe business !

Reviewed on 17/06/2019
Darren J.
Owner
Restaurants, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Working with Koomi was one of the most important decisions we could have ever made for our cafe. Their software is so easy to use and it is so customizable. It's a breeze in rushes and new staff catch on in minutes. Seriously. Working the till/POS has never been so fast in serving customers quickly and accurately, and Koomi is the difference. Their support team is the best I've ever seen and highly recommend them.

Cons: Nothing much, actually. It's been such a positive experience from the start.

Koomi is speeding you to market!

Reviewed on 23/01/2019
Martin R.
coffee shop co-owner and barista
Restaurants, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Koomi app is one of our key partners! Koomi's team is right over the phone with me as soon as I need it. We are always welcome to share ideas, to report observation on little details to push further (development) and even to ask for features to come! It just make my business management such easy and fun, day-after-day!

Pros: Koomi is a must to have for a quick and efficient business operation set up (a coffee shop is mine). This app is easy to understand for a business manager and such a user friendly tool for employe's training. You can create a menu in few minutes... Adding new items (live at work) or launching quick promo right before the opening hours (from home) and composing options groups on items are cool and simple features you just want. I also love the charts (sale/hour) that make me feel the beat of my business when I'm away of the shop!

Cons: No major cons for me. Manage the way you share the wifi on spot and you'll get a better feed/response on the network for your Koomi!

Palm Lane Review

Reviewed on 18/11/2018
Shannon W.
Operations Manager at Palm Lane
Hospitality, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to train staff on. I can't wait to see how we both can grow to better streamline processes in the future.

Pros: It's super simple to teach, easy to use and straightforward. Having the iPad setup is a simple tool for our business to use. I also love the app integration and hope that as our business grows, the Koomi Palm Lane app will become the most used app for guest's to use.

Cons: I do have a few wishlist items: the ability to "out of stock" items via the app directly, breaking down menu screens so that if we click on a salad it then leads to Protein Options, Salad Dressing Options, etc. (currently it's one giant list that you scroll through), for the Dine-In option via the App, the ability for the guest to choose a table number, some more analytics at the end of the day (better breakdown of "for here" or "to go" processed orders rather than scrolling through the master report).

Great app for us (ice cream shop)

Reviewed on 13/09/2018
Annie N.
Owner
Restaurants, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It's super easy and simple to use. All my employees find it user friendly.

Cons: Two things would be easier:
1) It would help a lot to have different colors for the different groups (in the options). This way, it would be easier to scan and find the option that we want to select within all the groups.
2) It would be easier if we could correct one or many things after having clicked «check out». If the customer changes his mind after we have clicked «check out», we have to delete the complete order and then enter it all over again with the one correction.

Vendor Response

by Koomi on 12/10/2018

Hi Annie,

Thank you for your review and feedback.

2) You mentioned that you were not able to delete any items after clicking "Checkout". You can actually swipe left on an item to delete it even after having clicked "Checkout".

When in doubt on using Koomi POS, please give our support team a call - we are always happy to help!

Thanks again,
The Koomi Team

Koomi POS review

Reviewed on 07/06/2019
Trevor H.
Owner
Food & Beverages, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My over all experience is very good

Pros: The Support and that it’s paperless when sending orders to kitchen or bar

Cons: The disconnecting of the Koomi and Clover integration There is no liquor tax No photos for categories No option for mandatory prompts when entering items

Read More Reviews