Boomerang

What Is Boomerang?

Email productivity app for Gmail that notifies senders when their emails are opened and when links within the email body are clicked.

Boomerang Details

Baydin

https://www.boomeranggmail.com

Boomerang Features

Email Tracking Software
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Boomerang Reviews for UK Users

Showing 5 of 111 reviews

Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.6/5
Features
4.5/5
Value for Money
4.5/5
Eman J.
Recruiting Coordinator
Outsourcing/Offshoring, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/12/2018

"Boomerang is the best tool out there to organize your blasted email!"

Comments: Overall, Boomerang has been an angel for me. Without Boomerang it will be hard for me to keep up with my commitment in getting back to candidates, and letting them know what they need to do or where they need to proceed a day before their interview. I get a lot of awards and thank yous from candidates and they see our business as very responsive and professional because we never failed to update them regarding their next steps or whether or not they got the post.

Pros: In recruitment, you seldom get just less than 20 emails per day. If you did, well you're lucky! It is a bottleneck to get things done in recruitment if you're speaking of email commitments such as sending email blasts for next week, or sending turn down to a candidate you just interviewed after a week or sending a candidate for final interview a day before his set schedule. We resorted to using sticky notes before, but it is unsuccessful because sometimes sticky notes are not that too sticky and they fly away, and there arises complaints of being unprofessional from candidates we failed to give an update. With Boomerang, it resolved that problem because instead of pending that responsibility and jotting it down to a sticky note, you can just do it now and pend it being sent to whatever day and time you would want it to go out. With Boomerang, we have successfully met 100% compliance in sending out turn down emails, notification or reminder emails, and office-wide campaigns easily.

Cons: I like everything about Boomerang. Maybe what I least like is the price, and why I just learnt it a year ago. If only, I heard about this when I started my career in recruitment, everything should have been a walk in the park!

  • Reviewer Source 
  • Reviewed on 28/12/2018
Curtis R.
Attorney
Law Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/12/2019

"Love the 'Pause' Feature"

Comments: Strongly positive. I have been using it for years and it is a great way to make sure things don't fall through the cracks because they can come back to you.

Pros: I am a big fan of the 'Pause' feature for batch processing emails. I also really like their 'Respondability' feature.

Cons: The Send Later is a fantastic feature, which I am sure is why Google adopted it. There are delays in it loading and checking credentials. Unpausing from your smartphone/moble is not the easiest. You are redirected.

  • Reviewer Source 
  • Reviewed on 10/12/2019
Verified Reviewer
Director of Marketing
Internet, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 21/07/2018

"Not worth it"

Pros: Boomerang promises a lot but doesn't really deliver in any one particular area. Everything useful is a paid feature

Cons: Paid plans are more expensive than competitors. They aren't clear about what you pay for when you first download.

  • Reviewer Source 
  • Reviewed on 21/07/2018
Verified Reviewer
Owner
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/05/2020

"Nice features, easy to use"

Comments: I've been using Boomerang for several years, and it has greatly improved my productivity, and my ability to get responses to my emails.

Pros: Being able to schedule emails, and have it remind you if you don't get a reply, helps keep you on track, and not let things fall through the cracks.

Cons: One of the only cons that I have found is that the extension in Google Chrome can be a bit slow to load.

  • Reviewer Source 
  • Reviewed on 18/05/2020
Layne L.
Sr. Territory Account Executive
Publishing, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/07/2018

"Boomerang has changed the way I use email"

Comments: The benefits are far greater than the costs. It really helps me keep after people when I need to get something done.

Pros: The tool is simple, there aren't a ton of features, so it's easy to use it for what it's built for. It does a great job at making sure I don't forget about an email that needs to be responded to, but doesn't need a response right now. The other great thing about it is that bayden does this program called "Revive your inbox" that really teaches you best practices about how to manage your email program. It has changed me from creating layers and layers of folders and spending a bunch of time filing emails that I'll probably never need again, to someone who can use the search feature in gmail to find what I need whenever I need it.

Cons: It can be easy to create a backlog of boomerang messages in your inbox. Too easy to put off that follow up you need to do.

  • Reviewer Source 
  • Reviewed on 19/07/2018