Sage 50cloud Accounting

My prefered accounting software

Pros:

The best thing about Sage 50 is that it is very difficult for anone to make a mess of things. The controls are very tight, ensuring that an ignorant employee cant mess things up.

Cons:

It is very rigid and stodgy Most reports cannot be shown across fiscal years. Little ability to customize reports.

Sage 50cloud - Good Small Business Accounting solution

Comments: Sage 50 cloud overall is packed with features to allow companies to managed their accounting needs from A/R to A/P, Inventory, Payroll, and even Job Costing. It is a versatile solution for business that have 1 user, all the way up to a business with 40 users.

Pros:

Sage 50 is rock-solid from an accounting perspective. It also has very good built-in reporting, as well as the ability to integrate with very customizable and advanced reporting tools

Cons:

It is not quite as user friendly for non-accounting professionals as other solutions, and the "cloud" functionality is not reliable.

Has great potential but fails in it's execution

Comments: We have persevered with Sage because to change such critical software for a mature business of our size is not an easy task. The customer service is shocking. they simply aren't bothered that we having these issues. The software is not the cheapest but a switch isn't a cost saving exercise, it's a case of needing some software that functions the way it is supposed too!! We have lost all confidence in the system.

Pros:

The software on paper looks impressive, there are many features within Sage that assist the smooth running of the financial side of the business. The ability to run multiple accounts and currencies is ideal for companies that trade internationally. The bank reconcile is straight forward and effective. The reporting options are comprehensive and can be configured to suit the needs of your business.

Cons:

What really lets this software down is the implementation. We moved to cloud software to support more remote working and it has been an absolute nightmare. We have had daily issues. Data is continuously 'out of sync' which throws users off the system. We have found that we have lost data which for accounting is just unacceptable and not sustainable. We have lost quotes, invoices, bank reconciliations. Having to get staff to check their data entry and repeat work just defeats the point of having the software and undermines the principles of any book-keeping system.

Worst experience ever

Comments: I had one call and because the tech rep could not stay on the phone while I did as he asked, he did up a ticket...which he immediately closed. When I called back in they could not / would not reopen that ticket. I got pushed to sales and they would not give me back my one support call. That rep said I could speak with a supervisor, then pushed me back to tech. When I called in, someone took my name for the supervisor to call me back, and that never happened. This is the worst customer service I have seen in years. Meanwhile my newly purchased upgrade, is not doing what it is supposed to. Thanks for nothing Sage!

Pros:

Fine once you get used to it; it is not as user friendly as Quickbooks

Cons:

Functionality between computers has been a problem and tech did not help; read below

Good for relatively simple manufacturing businesses

Comments: Good for the first $5M - $10M of a manufacturing business's life, but not excellent to go beyond that. Do yourself a favor and scale your software up as your business grows.

Pros:

Anybody who has used any other accounting software packages will instantly understand Sage 50. It does what it's supposed to -- you can track money in, money out, and all via accrual accouting.

Cons:

At a certain point, you outgrow it. If you're a relatively simple manufacturing business with only a couple product lines and a couple manufacturing lines, this works for you. Once you start scaling with multiple locations, cost centers, etc., you'll outgrow it.