--- description: Discover the benefits and disadvantages of Zoho Mail. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Mail Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Zoho Mail](/software/174694/zoho-mail) # Zoho Mail Canonical: https://www.capterra.co.uk/software/174694/zoho-mail Page: 1 / 44\ Next: [Next page](https://www.capterra.co.uk/software/174694/zoho-mail?page=2) > Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs. > > Verdict: Rated **4.5/5** by 1057 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Mail? Freelancers, small, medium and large businesses/enterprises ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1057 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Autoresponders - Collaboration Tools - Contact Management - Email Monitoring - Shared Inboxes - Signature Management - Spam Blocker - Whitelisting/Blacklisting ## Integrations (7 total) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) ## Related Categories - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) - [Email Security Software](https://www.capterra.co.uk/directory/31358/email-security/software) - [Secure Email Gateway Software](https://www.capterra.co.uk/directory/32955/secure-email-gateway/software) ## Alternatives 1. [Gmail](https://www.capterra.co.uk/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft Outlook](https://www.capterra.co.uk/software/1010311/microsoft-outlook) — 4.5/5 (2426 reviews) 4. [Hiver](https://www.capterra.co.uk/software/142975/hiver) — 4.7/5 (146 reviews) 5. [Front](https://www.capterra.co.uk/software/132901/front) — 4.5/5 (286 reviews) ## Reviews ### "Excellent value and stability for daily communication" — 5.0/5 > **Albert** | *8 January 2026* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Zoho Mail offers an excellent balance between simplicity and professional features. The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to adapt the inbox to my workflow. I also appreciate the strong security and threat detection, which gives me confidence in daily communication. > > **Cons**: The only area that could be improved is the response time of customer support during peak hours. However, when they do reply, the assistance is helpful and clear. > > My overall experience with Zoho Mail has been very positive. It delivers a stable, ad‑free and professional email environment at an excellent price‑to‑value ratio. Setting up a custom domain was straightforward, and the platform works smoothly across devices. Communication is secure, spam is filtered effectively, and the interface remains intuitive even for complex tasks. Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution. ----- ### "Great for small businesses" — 5.0/5 > **Samuel** | *19 July 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Zoho Mails plans are very cost effective for small businesses like mine, and the service level is just as good, if not better than most competitors > > **Cons**: Some parts of their PC application are hard to navigate, and you frequently get around 20 popups about updates while having the application open on your desktop. > > Overall, our experience with Zoho Mail has been positive, I'd highly recommend using Zoho Mail if you have a small-medium sized business that needs a cost effective solution that doesn't downgrade the quality. ----- ### "So happy I found Zoho years ago" — 5.0/5 > **Helen** | *16 December 2024* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: Always been extremely happy with Zoho's email and invoicing software for my business - I have been with them for several years, on the free option, and it's been brilliant. I have a small but busy cake and wedding cakes business. > > **Cons**: I can't archive my processed invoices\! That's my only criticism. > > Superbly happy. Their free business email and invoicing software, partnered with Stripe, has been great for me. ----- ### "Decent Email Solution within a Crowded Market" — 4.0/5 > **Russ** | *16 June 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Zoho Mail is easy to configure amd maintain. With web based access or intrgation into Microsoft Outlook you can access your emails for anywhere. > > **Cons**: It was a little arwward to configure the integration with Microsoft Outlook but we got there in the end. > > With many email solutions on the market Zoho is a good option. There's a free option too for smaller organisations. ----- ### "Perfect for those who want a great, professional email\!" — 5.0/5 > **Verified Reviewer** | *2 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It allows you to have your own professional email without breaking the bank. It's super easy to use and super safe\! > > **Cons**: It can't really be used in conjunction with other email companies, but that can't be helped as it is the same with every other one. > > It's allowed me to show myself from a professional perspective without having to spend money I just don't have. ----- Page: 1 / 44\ Next: [Next page](https://www.capterra.co.uk/software/174694/zoho-mail?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/174694/zoho-mail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data