--- description: Discover the benefits and disadvantages of OneTrust. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OneTrust Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [GDPR Compliance Software](/directory/31309/gdpr-compliance/software) > [OneTrust](/software/174564/onetrust) # OneTrust Canonical: https://www.capterra.co.uk/software/174564/onetrust Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/174564/onetrust?page=2) > OneTrust allows you to define purpose, automate assessments, enforce controls, and continuously monitor new risks. > > Verdict: Rated **4.3/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OneTrust? Helping governance professionals across all industries to be AI-ready. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 56 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: OneTrust - **Location**: Atlanta, US - **Founded**: 2015 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: OneTrust is offered across various module-based pricing plans, outlined below. A 14-day free trial is available, and a discount is given for annual commitments. Pricing starts at: Consent Rate Optimization: $30/mo Targeted Data Discovery: $110/mo (per system); $550/mo (unlimited) Privacy Requests/DSAR: $165/mo Targeted Data Discovery - 5 Systems: $275/mo Data Mapping: $165/mo DataGuidance Research Portal: $165/mo (single user); $330/mo (unlimited) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Alerts/Notifications - Archiving & Retention - Assessment Management - Audit Management - Compliance Management - Compliance Tracking - Consent Management - Data Discovery - Data Mapping - Data Masking - Data Security - Data Subject Requests (DSR/DSAR) - GDPR Compliance - IT Risk Management - Identity Verification - Incident Management - Internal Controls Management - Monitoring - Offboarding - Onboarding - PIA/DPIA - Performance Metrics - Policy Management - Response Management - Risk Analysis - Risk Assessment - Risk Management - Risk Scoring - Security Breach Monitoring - Self Service Portal - Sensitive Data Identification - Vendor Payment - Vendor Risk Management - Workflow Management ## Integrations (83 total) - 1Password - 4Degrees - 6sense - ALTR - ActiveCollab - Acxiom Customer Data Management - AdRoll - Adobe Experience Manager - Airtable - Alibaba Cloud - Amazon API Gateway - Amazon DynamoDB - Amazon RDS - Amazon Redshift - Amazon S3 ... and 68 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [GDPR Compliance Software](https://www.capterra.co.uk/directory/31309/gdpr-compliance/software) ## Related Categories - [GDPR Compliance Software](https://www.capterra.co.uk/directory/31309/gdpr-compliance/software) - [Vendor Management Software](https://www.capterra.co.uk/directory/10024/vendor-management/software) - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) - [Governance, Risk and Compliance (GRC)](https://www.capterra.co.uk/directory/30656/grc/software) - [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software) ## Alternatives 1. [Osano](https://www.capterra.co.uk/software/194957/osano) — 5.0/5 (1 reviews) 2. [Privacy Bee](https://www.capterra.co.uk/software/1055359/privacy-bee) — 4.9/5 (62 reviews) 3. [caralegal](https://www.capterra.co.uk/software/1011641/caralegal) — 4.5/5 (17 reviews) 4. [Captain Compliance](https://www.capterra.co.uk/software/1067180/Captain-Compliance) — 5.0/5 (11 reviews) 5. [TeamMate](https://www.capterra.co.uk/software/151388/standardfusion) — 4.6/5 (39 reviews) ## Reviews ### "Privacy Platform with Strong Customisation, But a Steep Learning Curve" — 5.0/5 > **Stuart** | *25 June 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: What really stood out for me with OneTrust was its flexibility. It’s not a one-size-fits-all setup. You can build out your program using only the modules you need, which made it easier to scale things gradually. For example, we started with basic data mapping and DPIA workflows, and later added vendor risk assessments and some of the AI governance tools. It also does a good job at helping you stay aligned with various data protection laws—GDPR, HIPAA, CCPA, and so on—without needing to constantly reinvent the wheel. Templates are built in, but you can tweak them to suit your own use cases. That’s something a lot of other tools don’t offer. The integrations are solid too. Being able to hook it into Microsoft 365, ServiceNow, and Jira saved a lot of time and avoided duplicated effort between teams. Once it's set up, it becomes a central privacy hub that supports collaboration across legal, compliance, security, and even procurement. > > **Cons**: The downside? It’s not exactly beginner-friendly. The platform has a lot going on, and unless you’ve got someone on the team who’s either done it before or is willing to go deep into configuration, it can feel quite heavy. Some modules, especially around risk scoring and third-party assessments, take a fair bit of trial and error to get right. Also, it can be sluggish at times—especially if you're dealing with large volumes of processing records or complex workflows. That’s more noticeable in bigger organisations, but still something to be aware of. And the cost… It adds up. The base platform covers the essentials, but anything more advanced usually comes with an extra price tag. That can be hard to justify for smaller teams unless you’re using it extensively. > > Overall, I’ve found OneTrust to be a strong platform for managing privacy and compliance work—especially when you need to meet strict regulatory expectations across multiple jurisdictions. It’s not plug-and-play, but if you invest the time into setting it up properly, it really pays off. It’s helped bring structure and consistency to privacy operations, especially in areas like DPIAs, vendor management, and internal policy enforcement. It’s best suited to companies that are either highly regulated or rapidly scaling their compliance needs. If you’ve got the resources to implement and maintain it properly, it becomes an essential part of your toolkit. ----- ### "happy with subscription" — 5.0/5 > **mandy** | *14 February 2025* | E-Learning | Recommendation rating: 7.0/10 > > **Pros**: easy to use, reader friendly and easy to understand. Although it would be good to get a cheaper subscription for those that are consultants. > > **Cons**: more technical, sometimes when you are looking at one jurisdiction, it brings up all > > good but some tech aspects can be better. ----- ### "Decent tool" — 4.0/5 > **Verified Reviewer** | *4 September 2025* | Internet | Recommendation rating: 7.0/10 > > **Pros**: You only pay for the services you need. Third party Vendor management is great. It is worth getting someone to help you setup the platform if you’re new to this. > > **Cons**: While OneTrust has many positives, it does have a steep learning curve. Once you fully understand the platform, the potential is great. ----- ### "Great asset to run a Privacy programme for international and fast-paced companies that handle significant volumes of personal data and vendors" — 5.0/5 > **Claudia** | *10 December 2025* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: This is a great software, very comprehensive when it comes to Privacy compliance. I am really appreciating the AI Governance tools too, which allow to stay aware and record in detail all data assets, models and data sets used in different functions of a company. The API feature also allows to easily act on data stored in other systems connected to OneTrust (for example to erase them when requested by data subjects). > > **Cons**: OneTrust used to offer many interactive trainings on Privacy, Compliance, AI and new OneTrust features that are constantly launched and updated. I recently heard that, unfortunately, they will not be updating their training materials anymore, at least not for the UK market. While this is unfortunate because I found their trainings easy to understand and useful, the other features of the product are still great. > > Over the last 2 years I have had the chance to test other software with similar functions to OneTrust, but I confirm that OneTrust is still the best software to run and record a Privacy programme among the ones I have personally tried. It is a very comprehensive and easy to set up software, with different competent support teams behind it. I really appreciated the new AI Governance features, which allow to record in depth AI models in use, as well as datasets and even single data fields. This allows to easily map where AI is used and for what purpose, and to act on any request to delete data when needed. A great asset to have to run a Privacy programme, especially for companies that handle significant volumes of data and vendors. ----- ### "At the forefront of privacy, risk, and regulatory compliance management." — 5.0/5 > **Christine** | *6 May 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: OneTrust proves to be a fundamental platform for incorporating risk management and compliance into the flow of our daily operations, which translates into greater security, efficiency, and reliability in the handling of technology and information. > > **Cons**: From my perspective, I don't see any disadvantages or criticisms that stand out about this platform. > > For our team, OneTrust is fundamental in allowing us to proactively identify, evaluate, and mitigate IT and cybersecurity risks. Likewise, it helps us to assess and monitor risks related to third parties and to automate risk management and compliance tasks, thereby optimizing our teams' resources, among other functionalities. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/174564/onetrust?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/174564/onetrust) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | ----- ## Structured Data