Plaid

Secure, Easy Access from Plaid to your Financial Institution Process

Pros:

It was safe and secure- took me to log in via Bank of America and quickly linked up

Cons:

Didn’t have one of online accounts, Chime in there which is Stride NA bank.

Responsive customer support

Comments: The overall experience with Plaid is pretty good. Because the customer support is loads better than Yodlee's, I would say it is a good syncing vendor choice. But there will still be some headaches you should anticipate.

Pros:

Being new the finance industry, I am still able to navigate Plaid's system, and I can always count on receiving a reply from Plaid's customer support within a couple days of submitting a ticket.

Cons:

Plaid's dropping of working with Fidelity caused us a huge amount of headache, and I wish there were a better resolution.

This is my plaid

Comments: I enjoy this app especially how secure and safe. It keeps my information.

Pros:

How secure it is and easy to understand!

Cons:

Does not support all the banks that are mostly used

Watch out for false promises from Plaid prior signing agreements

Comments: I will not recommend them to any of my peers as they are awful from a commitment and follow through standpoint.

Pros:

During the sales phase, Plaid makes all kinds of promises to the functionality and their willingness to work with you. Don't believe.

Cons:

Plaid will make false promises in the sale cycle and not follow through. Do not sign any agreements with them.

Plaid gets it Paid.

Comments: I had to use plaid multiple times to help residents set up their rent payments.

Pros:

It easily connects with different bank accounts in order to make payments via ACH.

Cons:

It was a very thorough 2 step process to verify identity.