---
description: Discover the benefits and disadvantages of Plaid.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Plaid Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Commercial Loan Software](/directory/30537/commercial-loan/software) > [Plaid](/software/174384/plaid)

# Plaid

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> Plaid connects thousands of companies to millions of customers for faster, safer, and more seamless financial experiences.
> 
> Verdict: Rated **4.4/5** by 87 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Plaid?

Plaid's Asset product is a great fit for a loan originator looking to digitize the lending process and create a better borrower experience.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 87 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Plaid
- **Location**: San Francisco, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Plaid for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Estonian, French, German, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Spanish, Swedish
- **Available Countries**: Belgium, Canada, Denmark, Estonia, France, Germany, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Spain, Sweden, United Kingdom, United States

## Features

- ACH Payment Processing
- Authentication
- Background Screening
- Borrower Management
- Claims Management
- Claims Scrubbing
- Commercial Properties
- Compliance Management
- Credit Card Processing
- Custom Fraud Rules
- Dashboard
- Data Security
- Document Management
- Electronic Funds Transfer
- Electronic Payments
- Financial Management
- Financial Reporting
- Fraud Detection
- Graphical User Interface
- Identity Verification
- Income & Balance Sheet
- Insurance Eligibility Verification
- Integrated Development Environment
- Investments Tracking
- Loan Portfolio Management
- Maintenance Management
- Mobile Access
- Mobile Card Reader
- Mobile Payments
- Monitoring
- Multi-Factor Authentication
- Multiple Authentication Methods
- Onboarding
- Online Banking
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Profit/Loss Statement
- Property Database
- Real-Time Monitoring
- Real-Time Reporting
- Rent Tracking
- Reporting & Statistics
- Reporting/Analytics
- Retail Banking
- Risk Assessment
- Risk Management
- Status Tracking
- Tax Compliance
- Transaction Monitoring

... and 36 more features

## Integrations (31 total)

- ASTRA
- Adyen
- Airwallex
- Alchemy
- Alloy
- Alpaca
- Atomic
- Checkbook
- Checkout.com
- Codat
- Dwolla
- F5 Silverline Managed Services
- Finix
- Gusto
- HighNote

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Commercial Loan Software](https://www.capterra.co.uk/directory/30537/commercial-loan/software)

## Related Categories

- [Commercial Loan Software](https://www.capterra.co.uk/directory/30537/commercial-loan/software)
- [Integrated Risk Management Software](https://www.capterra.co.uk/directory/31545/integrated-risk-management/software)
- [Investment Management Software](https://www.capterra.co.uk/directory/20010/investment-management/software)
- [App Building Software](https://www.capterra.co.uk/directory/32016/app-building/software)
- [Authentication Software](https://www.capterra.co.uk/directory/31218/authentication/software)

## Alternatives

1. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (1828 reviews)
2. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8358 reviews)
3. [Ondato](https://www.capterra.co.uk/software/201476/ondato) — 4.8/5 (13 reviews)
4. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26201 reviews)
5. [authorize.net](https://www.capterra.co.uk/software/54911/authorizenet) — 4.5/5 (214 reviews)

## Reviews

### "Convenient but could be more transparent" — 4.0/5

> **Dallas** | *30 June 2025* | Biotechnology | Recommendation rating: 8.0/10
> 
> **Pros**: -Most connections are stable and don’t need frequent re-linking.&#10;-Works with most major services like Venmo, Robinhood, Mint, and many more&#10;-Login details are not stored on Plaid’s servers
> 
> **Cons**: -Not every institution is available, especially local or regional ones.&#10;-There’s no single place for users to manage or revoke app permissions across all Plaid-connected apps
> 
> Ive used Plaid a bunch of times to link my bank account to different apps like budgeting tools, investing platforms. Most of the time, it works smoothly. Way better than having to enter everything manually.&#10;&#10;That said, it’s not perfect. Some smaller banks or credit unions aren’t supported, and sometimes you have to reconnect accounts if the link breaks. Also, it’s not always super clear what data the app is getting access to.&#10;&#10;Security-wise, I feel pretty good about it. They don’t store your login info, and everything seems encrypted and secure. Still, I wish there were more user-facing tools to manage connections across different apps in one place.&#10;&#10;Overall, Plaid makes connecting your bank to apps fast and easy. It mostly just works, which is kind of the point. A few more transparency and control features would make it better

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### "Easy to use" — 4.0/5

> **Andrena** | *5 November 2025* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: It’s easy to process payment and learn how to use with minimal issues or conflicts. Seems easy for clients to pay invoices.
> 
> **Cons**: I wouldn’t say there is anything specific that I dislike about plaid I haven’t used their customer service team/support very often.
> 
> I’m overall my experience with plaid seems seamless and easy. It’s very quick to set up and there is minimal issues or glitches.

-----

### "Plaid Review" — 3.0/5

> **Blake** | *25 March 2025* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like how plaid that you can connect to sites via bank account super Fast
> 
> **Cons**: I always question the privacy and security of the site being everything online is technically not 100% safe. They also had a data leak that happened kinda recently.

-----

### "Loving Plaid\!" — 5.0/5

> **Verified Reviewer** | *6 September 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Plaid provides secure bank linking for apps, offering advanced encryption, multi-factor authentication, and fraud monitoring for safe data sharing.
> 
> **Cons**: There isn't anything I dislike about Plaid so far, although I am still currently using it so maybe something comes up.
> 
> Plaid securely links bank accounts to apps, making fintech fast and easy. It's the secure bridge simplifying your financial life.

-----

### "I like it a lot" — 5.0/5

> **Braya** | *1 December 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: I love that I feel like my account is secured when I use Plaid. I feel like it being a third party helps with the protection of our accounts.
> 
> **Cons**: I dislike the occasional connection errors. The errors are minor and customer service is always there to help.
> 
> My overall experience with Plaid is a positive one. I feel like every thing is easy and secure to use. I would trust it every time.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/174384/plaid)

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