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CCStorage
What is CCStorage?
At CCStorage, we’re changing the game in self-storage software solutions. NO startup costs. NO hidden charges. NO contracts. Just powerful features designed to simplify managing your facility, all while keeping the system financially fair for everyone involved.
Schedule a demo to discover the difference our company can make in upgrading your business, all at absolutely no cost to you.
Who Uses CCStorage?
Any self storage owner/operator who is looking for a self storage property management solution that is easy to use and has all the essential features, at no cost to you.
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CCStorage
Reviews of CCStorage

Great service
Pros:
Awesome business model, way easy to use.
Cons:
I really didn't not like anything......
Alternatives Considered:
Excellent self-storage management software solution
Comments: The team at CCStorage was very helpful in assisting with the setup and answering any questions that came up. I would definitely recommend giving them a try, especially if you have nothing in place other than manually doing everything on paper or keeping track through excel.
Pros:
I thought the initial setup of the account was very easy. I also like the pricing ($0) for using their solution. The only cost is for the storage unit customers ACH or credit payments. This cost can be covered by the owner or passed along to the customer. It's an easy solution to keep track of the status of the units along with customer information and payments, delinquencies and also all related paperwork (leases, etc). I had been keeping track of everything through excel, but keeping track and following up with payments and delinquencies was really time consuming. The ability to have my customers pay online and have the software send invoices, automatically add late fees, send reminders, etc is really going to help simplify things on my end.
Cons:
As of right now, I can't really think of any cons. I'm sure as I spend more time using CCStorage, there may be some features I think of that are not currently active that could be added to the software.
Great Software
Comments: Overall, it has been a very good experience. The team at CCS has been great and very helpful. Any issues along the way have been minor and quickly resolved. Excited to see the product continue to grow and develop.
Pros:
The product being free and the support team being very helpful and quick to respond.
Cons:
Site map gives us a little trouble not as smooth running as last software we used.
CCStorage Response
last week
Thank you for the feedback. We appreciate your input and will continue trying to make improvements to support your business. We are in the process of revamping our site map tool. I will make sure you are notified once these improvements are available in the coming weeks.
Alternatives Considered:
Winkley Pond Storage 45 days in review.
Comments: Fair. The product is not mature as an accounts receivable system, primarily around transaction posting and lack of invoice editing.
Pros:
Invoices and reminders automatically sent.
Cons:
1. Inability to edit an invoice. 2. Inability to post an “adjustment”transaction. I.e. write-off, discount, etc. to an invoice. User defined “adjustment” transactions. 3. inability to apply payments per invoice, rather than auto-post to oldest balance 1st. Would like invoice posting. 4. Next bill date should advance appropriately when a customer pays several months in advance instead of carrying a credit balance and a 30 day bill date. 5. When filtering payment report, would like an option for CC & ACH combined, not just either-or. Perhaps check boxes for inclusions.
CCStorage Response
2 months ago
Thanks for your feedback. We are constantly adding new features and appreciate any feedback so we can continue to improve the software.
Alternatives Considered:
Perfect solution to our software needs
Comments: Overall, CCStorage has been a pleasure to work with and the software continues to meet all our needs.
Pros:
The customer service we have received at CCStorage has been amazing. We continue to receive quick responses to all of our questions. The guys at CCStorage got our software online and useable in less than 5 business days! They helped with tenant lease assignments, and even worked out bugs we had with our existing webpage. The software is very user friendly and has been running smoothly since day one.
Cons:
I would love to see different user levels, for example different permissions between an administrator and employee.
CCStorage Response
9 months ago
Thanks for the review as well as the recommendations. We are working on more functionality with user permissions and will be releasing additional control for user permissions over the next few feature releases we have planned.
Alternatives Considered:
Excellent choice
Comments: Excellence!! They worked with us to make our business needs met.
Pros:
I like the passion and the "can do" attitude of the people at CCStorage. They are willing to listen to what my business needed and helped it all come together.
Cons:
I was so new to the storage business, that I really didn't know what I needed. So I hesitated. There have been no cons
Satisfied Storage Customer
Comments: Customer service is Great! They return my calls, solve my problems and explain how to use the software. I would recommend CCStorage to all small storage companies!
Pros:
It was a fairly easy transition from our old software. Software is easy to use. No setup costs or monthly fees. Easy to manage daily / monthly transactions.
Cons:
Would like a Simple monthly income report. And the ability to Add photos to a customer page.
CC Storage will enhance your business
Comments: Learning and Working with [sensitive content hidden] is very enjoyable experience.
Pros:
Using Site map availability to start the sign up of new clients
Cons:
Nothing yet, when I have questions it's easy to get them answered using the support link or either calling to chat with [sensitive content hidden].
Great product for a self storage facility
Comments: Overall we are very happy with the system and all.
Pros:
We like the convenience it provides for our tenants. Love the invoicing
Cons:
We don't dislike anything, but the initial transferring systems was the most difficult task.
Growing pains to be expected, but the support, dedication and innovation, unmatched.
Comments: Thus far, as a first time self storage owner and operator, I am excited to work with a new and innovative company that is CCStorage. Both CCStorage and myself are and will continue to experience growing pains and I appreciate and respect their patience with my inquiries and I am reminded of patience and grace while they happily and timely address my inquiries. Kinks along the way are to be expected, but the support given, the innovative platform they have created and the hunger for continued knowledge and growth will lead them to 10s across the board in my humble opinion.
Pros:
Innovating self storage software and placing cost on the tenants subtly so the owners can keep rental rates competitive. Helpful to solve issues as they arise that are not addressed in the support section. Constant updates and communication has been top notch.
Cons:
CStorage is still growing as a new company, which is also a pro in my opinion. As a first time self storage owner myself, there is an unspoken understanding of enduring growing pains together. Cons: Website maintenance: I am not a web developer and have no knowledge of code. Owner Portal: I would like to see where I can assign specific late fees $X VS X% to specific unit types, instead of one or other to the overall facility. Protection Plans: I have to move the tenant completely out, then re-assign them to the unit to add the protection plan in order for them to be covered in a timely manner. Meaning, I have to place 0.01 cent as the rate, if they have already paid for the month, just to get them protected. Too many unnecessary steps currently.
The feature we need, but robust for large facilities
Comments: the experience has been great, they have been by our side during the transition the whole time. Any questions about the system or the best practice for 'weird' situations have been answered within 4 business hours.
Pros:
With its seamless integration of invoicing, credit card payments, and customer tracking, managing business finances has never been easier. This is what we needed and this is what they delivered. The system also allows for multi locations, entry codes and other features that large facilities may use. For a Mom and Pop shop, this is perfect!
Cons:
the biggest hurdle was getting the information from our pen and paper ledges to a digital format. CCStorage assisted with that as well taking our scans of our ledgers and helping with the conversion.
A++ In My Book
Comments: It has been a very easy and effortless transition. Everyone is very friendly and helpful. But the best thing is it doesn’t cost a thing.
Pros:
There are no monthly fees and the responsiveness when I have a question or something I can not figure out.
Cons:
The auto correct when searching a tenants name.
CCStorage for the Win
Comments: Overall experience has been great. Anytime I had a question the support team gets back to me within a few hours.
Pros:
CCStorage costs me zero dollars. For my 3700 sqft site it cost me nothing to run the software and all of the fees are pushed to the tenant.
Cons:
I wish there were customizable templates to email to tenants. In talking with support, this function is in the works so I am looking forward to it.
Excellent software
Comments: This platform has been a huge help in organizing and managing my storage facility.
Pros:
The website is very intuitive and easy to use.
Cons:
At this time I can’t think of anything I haven’t liked.
Helping others
Comments: Fantastic and very glad we found them!!
Pros:
Easy to use Pay online Customer can use easily
Cons:
I would like to be able to set the map page as main page. I use it mostly
Easiest way to do business!
Comments: From the low cost, to the support of the CCStorage team, I’ve had a great experience. I wish I would have known of CCStorage earlier.
Pros:
The software allows the customer to manage their own account. The auto pay option is another feature that makes business easier
Cons:
I personally use my phone to manage my account 90% of the time. I wish there was an app or the website was more mobile friendly
great service!!
Pros:
[sensitive content hidden] are there to help when you have an issue or need guidance on the program
Cons:
I haven't found anything too dislike in 5 months of service!
Ease of Use
Pros:
Their product for Self Storage is easy to use and has had good reviews from our renters as well. The staff has been extremely helpful friendly and helpful!
Cons:
I would like to see some more accounting options such as the ability to input expenses as well as income.
Great software
Comments: Great experience, fast client support, very responsive.
Pros:
Affordable, great for managing clients, fast customer support.
Cons:
Few minor glitches, nothing major, resolved, good customer support
CCStorage Review
Pros:
Ease of use. Not overly complicated so you can learn on your own by clicking around.
Cons:
I'd like to be able to invite customers to the portal via text messages. Certain screens do not have a back to previous screen option or offer the customer tabs to go into payments, invoices, etc.
CCStorage Response
9 months ago
Thank you for the feedback! We will be working towards addressing these issues with the usability as well as adding a customer portal invite via text message.
Alternatives Considered:
Great software!
Comments: CC Storage has been great to work with from the start. They truly care about their customers and take great pride in what they do. They’ve created a platform that takes all the guess work out. They provide you peace of mind knowing that all functions of your business can be controlled within their software.
Pros:
The portal is a one stop shop for owners. The staff at CC storage are top notch, and are always trying to develop the software to meet and exceed your needs.
Cons:
Nothing. They’re wonderful! They go above and beyond to ensure you have a great experience.
Dewitt self storage
Comments: New user but very happy so far. Great customer service
Pros:
The easy of use and timely deposits of income
Cons:
would like to see more one click access to tenant account info
Alternatives Considered:
Owner Review
Pros:
Easy to use. Price is the best on the market
Cons:
I have had no regrets using CC Storage.
Great product for the price.
Pros:
It is a great product for the price and works well.
Cons:
An easier way to fill out the contract. Making a template.
Extremely Happy
Pros:
We are extremely satisfied with how eager the team is to help us when we first started using the program. Very helpful and very patient with us as we learned. THANK YOU.
Cons:
I really do not have anything bad to say abt CC Storage. So far everything is great. The only small issue was not being able to do invoices on the platform but i figured out how to get around it.