15 years helping British businesses
choose better software

What is FreightExchange?

Multi-carrier shipping software with unlimited carriers, integrations and users.

Our easy to use no-code interfaces allow you to connect with any carrier that uses CSV, XML, JSON, FTP or other Web Services.

Our workflow management interfaces allow business users to automate and optimise fulfilment, dispatch and shipping processes across the globe with ease.

Advanced load and transport planning modules mean you can better consolidate shipments to optimise transport space to save costs.

Who Uses FreightExchange?

Wholesalers, Distributors, eCommerce, Manufacturers and 3PLs using an ERP or eCommerce Store.

FreightExchange Software - All your shipments on one screen
FreightExchange Software - Share data between all of your systems
FreightExchange Software - Unlimited carrier integrations

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Reviews of FreightExchange

Average score

Overall
4.3
Ease of Use
4.6
Customer Service
4.6
Features
4.6
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
29%
4
71%
Kevin
Integration Solutions Architect in Australia
Mining & Metals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Very easy to use freight management portal and API solutions

5.0 2 years ago

Comments: We have great overall experience with FreightExchange. The implementation was easy and efficient. We always receive great support from development and support team about customized requirements and support requests. The freight management portal is easy to use for warehouse staff.

Pros:

Freight exchange provides very robust and flexible API options. The dev team is always willing to help with customization to fulfill customer requirement. The support has been very prompt and efficient to handle support requests.

Cons:

There are no API solutions available for reporting and analytics.

Phillip
CIO in Australia
Mining & Metals, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

FreightDesk selection

4.0 2 years ago

Comments: a more efficient logistics operation with Perth Mint.

Pros:

The product was a closer functional fit for our environment than the alternatives. It replaced a number of manual processes that involved manual exchange of information via spreadsheets

Cons:

Despite being a closer fit there were still some unique shipping arrangements, given the value of cargo Perth Mint ships, that have required software enhancements. The FreightExchnage team have done these changes in a timely and professional manner.

Sandy
Manager in Australia
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

good

4.0 2 years ago

Comments: Good

Pros:

easy to use and maintain refunds are prompt

Cons:

Varying availabilities and costs and uncertinty about pick ups

Jason
Internet marketing analyst in UK
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

An excellent TMS that is easy to use and manage

4.0 2 years ago

Pros:

No doubt it is very easy to use and manage. You can manage all the orders, air shipping, cost tracking and claims within the platform. Very easy to implement and offers one of the best support. It makes every manual thing we did before in the warehouses automated.

Cons:

They have a monthly cost but they do have some of the costs which we weren't informed about before starting with them. They had some hidden costs.

Damian
Sales in Australia
Mining & Metals, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Global Spill & Safety Review

4.0 2 years ago

Comments: Overall Freight Exchange has had a positive impact, very helpful to get quotes and freight options to areas that a lot of other freight handlers do not service. Pricing is very competitive.

Pros:

Very quick and easy to get freight quotes, easy to get tracking and consignment information

Cons:

Sometimes hidden costs such as manual handling charges or remote delivery surcharges are not explained until we receive an invoice.