--- description: Discover the benefits and disadvantages of SOCi. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SOCi Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [SOCi](/software/173850/soci) # SOCi Canonical: https://www.capterra.co.uk/software/173850/soci Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/173850/soci?page=2) > Cloud-based local marketing platform for multi-location brands to manage local search, listings, reviews, and social media across all. > > Verdict: Rated **4.5/5** by 251 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SOCi? Multi-location enterprises, franchise brands, and national or global chains in retail, restaurants, financial services, healthcare, fitness, automotive, telecom, grocery, real estate, and insurance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 251 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SOCi - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$30,000.00 - **Pricing model**: Other - **Pricing Details**: SOCi offers flexible, annual pricing based on the size and needs of each brand. Most partnerships start around $15,000 per year, with packages tailored to the number of locations, products, and services required. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - Approval Process Control - Brand Guidelines - Brand Tracking - Campaign Management - Chatbot - Collaboration Tools - Competitive Analysis - Content Management - Customer Engagement - Customer Experience Management - Customisable Reports - Dashboard - Data Visualisation - Digital Asset Management - Dynamic Content - Engagement Tracking - Geo Rankings - Keyword Rank Tracking - Landing Pages/Web Forms - Marketing Automation - Marketing Management - Monitoring - Multi-Account Management - Multi-Campaign - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Location - Natural Language Processing - Negative Feedback Management - Performance Metrics - Personalisation - Real-Time Analytics - Real-Time Notifications - Reporting & Statistics - Reporting/Analytics - Reputation Management - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - SEO Audit - SEO Management - Sentiment Analysis - Social Media Monitoring - Social Sharing - Third-Party Integrations - Visual Analytics - Workflow Management ... and 15 more features ## Integrations (62 total) - Apartments.com - Apartments.com Rental Manager - Bazaarvoice - Bing Maps API - Booking.com for Business - Constant Contact - Elevate - Emma by Marigold - Entrata - Eulerity - Facebook - Facebook Business Suite - Facebook Pages Manager - Foursquare Places - FranConnect ... and 47 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) - [Social Media Management Tools](https://www.capterra.co.uk/directory/30939/social-media-management/software) - [Local SEO Tools](https://www.capterra.co.uk/directory/33515/local-seo-tools/software) - [Social Media Analytics Tools](https://www.capterra.co.uk/directory/31655/social-media-analytics-tools/software) - [AI Search Visibility](https://www.capterra.co.uk/directory/34597/ai-search-visibility/software) ## Alternatives 1. [monday AI Work Platform](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6118 reviews) 2. [Zoho Social](https://www.capterra.co.uk/software/159351/zoho-social) — 4.7/5 (3474 reviews) 3. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13731 reviews) 4. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3041 reviews) 5. [Hootsuite](https://www.capterra.co.uk/software/121701/hootsuite) — 4.4/5 (3803 reviews) ## Reviews ### "Worth it\! give it a try." — 5.0/5 > **Ashlee** | *3 December 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to connect all of our social media platforms and post to each of the platforms. Allows us to customize the timing and add the first comment. > > **Cons**: It doesn't happen often but sometimes the timing is off from when I schedule it vs when it actually posts. It is very rare but has happened more then once. Never by a day, but a few hours. > > It is clean, easy, and straight forward to use. We don't have complaints and have loved how much its increased our social media presence. ----- ### "SOCi Integration" — 4.0/5 > **Elyse** | *26 December 2024* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: The data within SOCi. The social media data is very detailed and easy to understand. > > **Cons**: They need to integrate with YouTube in order to provide value and more data for customers. > > I’ve used SOCi for several years and overall it has been an easy to use tool with solid data. While they could update this to incorporate more social media, especially YouTube, the overall experience has been good. ----- ### "Social Media done Quickly and Efficiently for Small Business" — 5.0/5 > **Heatherly** | *28 August 2025* | Sports | Recommendation rating: 10.0/10 > > **Pros**: SoCi has made it incredible easy to manage multiple social media accounts at one time and has made promoting the small business I work for an incredibly easy task. I am able to devote my time and energy to other tasks throughout the day because it is all done for me in one location. > > **Cons**: It did take a little longer to learn than I would have liked. Once I learned the program I was able to remember what buttons did what tasks fairly easily. I did watch videos on how to utilize it, perhaps having a help sheet that was printable would have been preferable. > > I am able to schedule out multiple social media posts in one day. I am able to devote about one hours worth of work to do social media postings throughout the entire month or schedule out as much as you would like. All accounts are connected so it takes away the hassle of having to do several. ----- ### "Awesome" — 4.0/5 > **Chad** | *25 November 2023* | Building Materials | Recommendation rating: 6.0/10 > > **Pros**: We use this platform through our corporation and is amazing. > > **Cons**: When the system is down it down. No use at all. ----- ### "Not ready for prime time" — 3.0/5 > **Verified Reviewer** | *24 August 2021* | Retail | Recommendation rating: 3.0/10 > > **Pros**: It does allow for easy posting to Twitter/Insta/ and Facebook since it will convert imaging for you. > > **Cons**: It is glitchy and feels like a beta product even two years in. > > If you are competent with social media management it can be a useful tool, but as opposed to how they market the product this is not for beginners. It's clear that Soci wasn't initially designed for the retail industry and that it was absolutely not designed for companies that do not already employ trained marketers. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/173850/soci?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/173850/soci) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data