--- description: Discover the benefits and disadvantages of Telnyx Suite. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telnyx Suite Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Telnyx Suite](/software/173804/telnyx) # Telnyx Suite Canonical: https://www.capterra.co.uk/software/173804/telnyx Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/173804/telnyx?page=2) > Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. > > Verdict: Rated **4.8/5** by 195 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telnyx Suite? As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 195 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telnyx - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Voice:- Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute Outbound calling: $0.009 per minute SMS:- Long code: $0.0025 per outbound message, Free per inbound message Contact Telnyx for other pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 41 more ## Features - Access Controls/Permissions - Alerts/Notifications - Audio/Video Conferencing - Automated Routing - Call Centre Management - Call Recording - Call Routing - Call Tracking - Caller ID - Chat/Messaging - Communication Management - IVR - Monitoring - Multi-Channel Communication - Multi-User Collaboration - Reporting & Statistics - SIP Trunking - VoIP ## Integrations (12 total) - 3CX - Asterisk - Grandstream Wave - HoduCC - HoduPBX - Linphone - Third Lane - UltraSMSScript - VICIdial - Vodia PBX - Zoiper - zenphi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) - [Cloud Communication Platform](https://www.capterra.co.uk/directory/31362/cloud-communication-platform/software) - [Authentication Software](https://www.capterra.co.uk/directory/31218/authentication/software) - [SMS Marketing Software](https://www.capterra.co.uk/directory/30842/sms-marketing/software) - [IoT Software](https://www.capterra.co.uk/directory/31016/iot/software) ## Alternatives 1. [Wildix](https://www.capterra.co.uk/software/218251/wildix) — 4.7/5 (209 reviews) 2. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (859 reviews) 3. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [VoIP.ms](https://www.capterra.co.uk/software/203084/voip-ms) — 4.8/5 (697 reviews) 5. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) ## Reviews ### "Seamless Integration with Unifi Talk" — 4.0/5 > **John** | *30 October 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I decided to go with Telnyx as there is a configuration profile set up in Unifi Talk for the service so the set up was really easy. They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers. The value is really good and I'll save money compared to my previous provider. > > **Cons**: I had an issue with one of the inbound numbers which took a while to resolve. Customer service were initially slow but once the problem was identified I got daily updates until it was resolved. > > Very good experience overall despite some teething issues with customer service, so some improvements can be made. Very impressed with the range of services although I am just using SIP trunking at the moment. ----- ### "Great range of services" — 5.0/5 > **Maciej** | *1 September 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Definitely a range of services and local country numbers availability. Last thing is reasonable pricing > > **Cons**: Waiting for the numbers approval was too long and didn't help with the quick test. But I believe it is for security reasons. > > We were able to combine all our numbers from offices across Europe on one roof, which helps us control costs and improve customer service. ----- ### "Excellent technical support from Telnyx engineers" — 5.0/5 > **Joseph** | *8 October 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis within hours. The infrastructure is rock-solid for high-volume voice applications — I run a 24/7 service with thousands of users and Telnyx handles it reliably. Pricing is transparent and competitive. Documentation is detailed enough for developers who need to dive deep into SIP configurations. > > **Cons**: Some advanced settings (like session timer behavior) aren't immediately obvious in the portal and required support assistance to diagnose. It would be helpful to have more self-service diagnostic tools or clearer documentation around edge cases with Asterisk/FreeSWITCH interoperability. That said, support always came through when needed. ----- ### "Easy as soon as I got past the initial setup" — 5.0/5 > **Skyler** | *27 August 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The APIs were fairly easy to integrate with, call quality has been good and it's great value for money\! > > **Cons**: There were some hiccoughs with initial setup: I had trouble with their verification system which a support team member had to help with (they were great, though\!) as well as all the difficulty you might expect with digitizing phones, integrating, etc. This probably isn't a thing you can just plug-and-play, there is real integration work here. > > Overall, once I got Telnyx set up it has been pretty set-and-forget - and with far higher quality and lower price than my previous provider. The initial setup did take some time though... ----- ### "Best phone service provider, amazing support and product" — 5.0/5 > **Arran** | *13 November 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: The support was great and also product is better than expected > > **Cons**: Can seem quite complicated at times but overall its great > > Much better than other vendors, I have tried many in the past but I prefer Telnyx by far ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/173804/telnyx?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/173804/telnyx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data