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Veeva Vault
Veeva Vault Overview:
What is Veeva Vault?
Veeva Vault is a true cloud enterprise content management platform and suite of applications specifically built for life sciences.
Veeva Vault is the only content management platform with the unique capability to manage both content and data. Because all Vault applications are built on the same core platform, companies can ease the flow of documents across regions and departments, eliminating system, site, and country silos and streamlining their end-to-end clinical processes.
Who Uses Veeva Vault?
We deliver solutions to companies throughout the life sciences industry, including pharmaceuticals, biotechnology, medical products, contract
sales organizations, and contract research organizations.
Where can Veeva Vault be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 28 reviews
Reviews sentiment
Positive
93%
Neutral
4%
Negative
4%
Starting Price
US$1.00
Per User, Per Month
Free trial
About the vendor
- Veeva Industries
- Located in Pleasanton, US
- Founded in 2007
Veeva Vault support
- 24/7 (Live rep)
- Chat
Countries available
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United States
Languages
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English
Features of Veeva Vault
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Top rated features
Access Controls/Permissions
File Sharing
Top rated features
Access Controls/Permissions
Content Publishing Options
Top rated features
Collaboration Tools
Document Management
Top rated features
Collaboration Tools
Document Storage
Top rated features
Document Storage
File Sharing
Top rated features
Access Controls/Permissions
Document Management
Top rated features
Content Management
Pre-built Templates
Top rated features
Document Storage
Full Text Search
Top rated features
Access Controls/Permissions
Document Management
Capterra verified reviews for Veeva Vault
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Overall rating
Based on 28 reviews
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Stuart
Marketing Manager in UK
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
"Marketing experiences with Veeva Vault"
8 February 2025
Overall, its probably the best system I have used for document management. Veeva have thought of everything. You can pay less for other systems, but on the surface they seem to do the same, but when you start using them, the finer details and features are lacking with other systems. Stability is also very good. It doesn't freeze when managing large documents. It doesn't crash. This might sound basic, but other systems freeze and crash on a weekly basis, wasting time.
I have used 4 of these systems at large international pharmaceutical companies, and this is my preferred system.
I have used 4 of these systems at large international pharmaceutical companies, and this is my preferred system.
Pros:
As job creator, it is easy to upload documents, link documents as references, and send virtual job bags to a team for review and sign-off. It date stamps each action, which covers you, if project run late, it objectively demonstrates where bottle necks are in an organisations 'sign-off' team.
As a reviewer, the exact text in a substantiating reference to a claims made in documents are shown, saving time looking for exactly the right text in a reference.
It is intuitive to use, if have experience using other review and approval systems.
It is reliable and doesn't crash like other systems. In 2 years I have never needed to call their Support team.
It can handle different media types for review, such as pdf, video, etc very well, better than predecessor systems.
Cons:
As a job creator, it takes time linking references to a document, unless you like repetitive tasks. If you upload a new amended version after 1st review of a document, it can loose the linked references. Which if its a 10 page document with 30 references is frustrating. There is a copy references, button, which does take the references into a new document, but it can drop links to which text the references are substantiating.
As a reviewer, it has no Cons.
Reviewer Source
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Annalisa
Regulatory consultant in UK
Pharmaceuticals, 10,000+ Employees
Used the Software for: 2+ years
"A powerful tool for businesses"
26 August 2024
Positive but there are elements which could be improved
Pros:
It has many functionalities and menus and the ability to filter your search effectively
Cons:
The RIM (Record information management) structure is cumbersome to me: the interplay between an event, a submission, a regulatory objective and an application is complicate
Reviewer Source
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Steve
Medical Writer in UK
Pharmaceuticals, 5,001–10,000 Employees
Used the Software for: 1+ year
"Best EDMS for clinical trials"
21 December 2021
Pros:
Collaborative reviews and approval workflows are essential for the production of our documents. Audit trail. Security.
Cons:
Time out feature means having to log in repeatedly during a review. IE not supported.
Reviewer Source
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marco
Innovation in Italy
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 2+ years
"A good choice for life science"
9 November 2025
Overall experience Veeva Vault is a strong choice for organizations operating under strict Life Sciences regulations that need a unified, validated platform for content and quality processes. Its biggest strengths are compliance readiness and configurable workflows. Conversely, projects that under-resource configuration often face usability issues and disappointing search/results.
Pros:
You can model complex processes (change control, deviations, labeling, regulatory submissions) without custom code, keeping upgrades straightforward.
Cons:
If content is poorly tagged, search efficacy drops. Automated classification is improving but still requires process discipline.
Reviewer Source
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Tim
Strategic Operations Director in US
Pharmaceuticals, 11–50 Employees
Used the Software for: 2+ years
"The pharma-grade content management must have."
10 July 2025
We simplified document workflows, were audit-ready, and shortened the approval cycle, something essential for maintaining compliance and progress in our pharmaceutical pipeline.
Pros:
Vault was made for our industry. I like that integrated audit logs as well as GxP compliant. Controlled documents, such as batch records and labels are easier to manage than ever.
Cons:
It’s not expensive, and admittedly had a steep learning curve for non-regulatory or seasonal professionals.
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