Veeva Vault

Veeva Vault continues to improve

Pros:

Veeva Vault has good features that are standard across the board, but they also integrate well with each other and allow a lot of extra features through customization.

Cons:

It can be a bit expensive for companies that are just starting off or are small - and there are alternatives out there that are good enough or can suffice for the time being. Also, if someone is not trained well, they can definitely make major issues in the system and support from Veeva may take too long to fix certain large issues.

Marketing experiences with Veeva Vault

Comments: Overall, its probably the best system I have used for document management. Veeva have thought of everything. You can pay less for other systems, but on the surface they seem to do the same, but when you start using them, the finer details and features are lacking with other systems. Stability is also very good. It doesn't freeze when managing large documents. It doesn't crash. This might sound basic, but other systems freeze and crash on a weekly basis, wasting time.
I have used 4 of these systems at large international pharmaceutical companies, and this is my preferred system.

Pros:

As job creator, it is easy to upload documents, link documents as references, and send virtual job bags to a team for review and sign-off. It date stamps each action, which covers you, if project run late, it objectively demonstrates where bottle necks are in an organisations 'sign-off' team. As a reviewer, the exact text in a substantiating reference to a claims made in documents are shown, saving time looking for exactly the right text in a reference. It is intuitive to use, if have experience using other review and approval systems. It is reliable and doesn't crash like other systems. In 2 years I have never needed to call their Support team. It can handle different media types for review, such as pdf, video, etc very well, better than predecessor systems.

Cons:

As a job creator, it takes time linking references to a document, unless you like repetitive tasks. If you upload a new amended version after 1st review of a document, it can loose the linked references. Which if its a 10 page document with 30 references is frustrating. There is a copy references, button, which does take the references into a new document, but it can drop links to which text the references are substantiating. As a reviewer, it has no Cons.

Tried to be advanced but took it too far.

Comments: Not great, it has applications for highly regulated industries but not most.

Pros:

It's great for proving to auditors that you have intense control over documents. Has a solid tracking of actions.

Cons:

Far too expensive for regular use. Most industries require access for all staff, having to have a secondary login for all staff makes it a pain to use.

Unlocking Veeva Vault

Comments: The overall experience was satisfactory and I was able to use collaboration features very well and keeping track of the task was easy.

Pros:

The best feature I like most about Veeva vault is its seamless collaboration features with real time editing, commenting, integrated chat and approval tracking is very good.

Cons:

The thing that is not good is that it its performance is slow with large datasets and there are latency issues.

A powerful tool for businesses

Comments: Positive but there are elements which could be improved

Pros:

It has many functionalities and menus and the ability to filter your search effectively

Cons:

The RIM (Record information management) structure is cumbersome to me: the interplay between an event, a submission, a regulatory objective and an application is complicate