Who Uses This Software?

Enterprise brands & manufacturers Large retailers Marketplaces Digital marketing agencies Affiliates & retargeting engines Ad networks

Average Ratings

16 reviews
  • Overall 5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Productsup
  • https://productsup.io
  • Founded 2010

About Productsup

Productsup provides an award-winning SaaS for product content integration, optimization and distribution in commerce.
Offering a range of solutions like feed management, marketplace integration, seller/vendor onboarding and product content syndication, Productsup helps brands and retailers validate, structure and enrich their product content for thousands of retail and digital channels, including Amazon, Walmart, Google and Facebook.

Productsup Features

  • Catalogue Creation
  • Content Library
  • Content Management
  • Cross Selling Functionality
  • Custom Catalogue Views
  • Custom Product Attributes
  • Pricing Management
  • Product Comparison
  • Search/Filter
  • Campaign Management
  • Channel Analytics
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Product Management
  • Reseller Management
  • Calendar Management
  • Client/Property Matching
  • Commission Management
  • Contact Management
  • Document Management
  • Email Marketing
  • Lead Management
  • Listing Management
  • Property Management
  • Website Management
  • Alerts/Notifications
  • Forecasting
  • Inventory Optimisation
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Catalogue Management
  • Channel Management
  • Data Synchronisation
  • Email Marketing
  • Inventory Management
  • Marketplace Integration
  • Mobile Commerce
  • Order Management
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Social Commerce
  • Content Syndication
  • Data Modeling
  • Data Quality Control
  • Digital Asset Management
  • Documentation Management
  • Master Record Management
  • Version Control
  • Bill of Materials Management
  • Document Management
  • Formula Management
  • Product Analytics
  • Product Lifecycle Management
  • Testing Management
  • Version Control
  • CRM
  • Commission Management
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce
  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

Productsup Most Helpful Reviews

Absolutely indispensable part of our marketing stack

Reviewed on 11/12/2018
Roy A.
Manager Marketing Technology
Consumer Electronics, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We have been using Productsup for a few years now, and are still amazed at the level of control over data it gives to us as a marketing department. Without relying on expensive and scarce development resources, we can create, improve, and send out data to all our partners. We even use it to power things for our own platform. The tool is very user friendly but still very flexible and powerful (though, of course, there is somewhat of a learning curve in the beginning). We don’t really use the standard channel integrations, even though they seem to work just fine, but are ale to build our own custom dataflows exactly to our liking. Being able to quickly change product data has helped us out many times over the past year.

Cons: Sometimes during (short, not often) performance hiccups or downtime, the status page isn’t updated frequently enoug, which makes it a bit difficult to estimate the severity and estimated length of the problem.

Vendor Response

by Productsup on 29/04/2019

Hi Roy,

thanks a lot for your feedback! It is great to hear you are satisfied with the platform and it's still meeting all your expectations after all these years of usage. For us it is very important that our clients can customize the platform to their individual needs and your account is a perfect example for this. Although the learning curve in the beginning can be a bit of a challenge, we want to make sure you always feel secure and supported when using our tool - so never hesitate to reach out!

We revised the process for our status page updates and will keep it up to date with more detailed information than before. However, if you ever find a post that is not giving you all the answers you need, let us know and we will look into it! Thank you for your input!

- Lena Wisser, VP Client Solutions

ProductsUp is very powerful and solves our data transformation challenges.

Reviewed on 19/04/2018
Antoan M.
Team Leader, Product Data Management
Internet, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are dealing with a lot of data transformation challenges and Productsup has helped us overcome these in a very efficient way and has greatly reduced the amount of duplication in our work. It has also greatly improved the speed with which we are able to publish products and the quality of the content we publish as we are able to extract and structure more meaningful information from the data we receive.

Pros: Productsup has a huge amount of integrated functions to automate the product data processing. There are predefined templates for a large list of marketplaces and it is also highly customizable, so it fits our specific needs. Our Product Data Team are happy to use it because there is no codding needed. Data transformation rules are applied via a drag & drop interface and one big advantage is that you can instantly see the results in the data view. The support is great! We always receive a very fast and helpful response. If there is something that the 1st line support cannot handle, it is immediately escalated to the IT team and then quickly resolved. We also like that they are constantly improving the product - adding new features, channels, improving the overall performance and they listen to customer feedback.

Cons: It takes a bit of time to get familiar with the system, because it has so many functions. A facility to track changes would be nice, because usually more than 1 person works on a project and it can get a bit messy.

Vendor Response

by Productsup on 17/05/2018

Hi Antoan,

thanks a lot for your feedback! It is great you love our platform so much and appreciate all the features that make it so intuitive and easy to use. The support team is always happy to help you with any future feed challenges or hosting an in-depth session on new features whenever they are released :)

The change log is a feature a lot of clients would like to see implemented into the platform and we definitely have it on the roadmap! The new Data-View will automatically refresh once another user saves a change, so adjustments are a bit more transparent with multiple active users.

Please don't hesitate to reach out to us in case you have any more ideas for features or improvements!

- Lena Wisser, VP Client Solutions

Working with product feeds in 50 markets, made easy!

Reviewed on 25/04/2019
Verified Reviewer
Ad Operations Specialist
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The support of ProductsUp is amazing, and super friendly. They know what they're doing, and not once disappointed me when asking for help!

Pros: Productsup is one of the tools I like most to work with. It's straight forward and easy to use. Building new feeds has been made even easier than it was before, with the pre-set templates for different publishers like Google,Facebook,Yahoo etc..
Building a custom feed from the main one is very easy, as it's done via a drag and drop system. You can prepare the feed based on the publisher's requirements, and have it exported within minutes.
Everything from that point on is automatic and will be updated daily (or depending on the chosen interval). If something needs to be changed, it's also super easy.
The preview data mode is very useful on troubleshooting issues and it auto-refreshes on every change that is made on the columns.

Cons: Being able to add one column or box to many feeds at once, instead of one by one.

Vendor Response

by Productsup on 09/05/2019

Dear reviewer,

this is fantastic feedback, thank you so much! Really appreciate that you are so happy with the platform, the functionalities and our Support team. We put a lot of love in it and are always happy to hear that we can create a delightful experience!

The Bulk Feature request sounds very interesting! Please run this past our Solutions team together with the use case and we will definitely have a look into it, then either provide a workaround, do it in our backend as a one-off solution or create a feature request with our Engineering team. We are constantly extending the functionalities of this feature and are more than happy for any input :) Thank you!

- Lena Wisser, VP Client Solutions

Productsup is extremely versatile and keeps our company nimble with our catalogs. Definitely a fan!

Reviewed on 13/04/2018
Andrew B.
Search Engine Marketing Manager
Apparel & Fashion, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It's easy to manage current catalogs and I can quickly create new catalogs. It is also a great tool to make quick changes and adjustments to data contained within out feeds.

Pros: It's ease of use, amazing customer support, and flexibility. The UI is pretty easy to understand and intuitive. If you can't figure out how to do something with in either the tool or the help section, products up support will help you figure out how to accomplish what you need. The customer service has been one of the best experiences so far. And for flexibility, it allows us to launch with new publishers easily within a day. It's saves us tons of time and money by launching with new partners within a day and avoiding costly development resources.

Cons: Probably the biggest drawback is the lack of a change history and user permissions. There is no view access and once you make a change there's no going back.

Vendor Response

by Productsup on 03/05/2018

Hi Andrew,

thank you so much for this amazing feedback! It is a pleasure to hear you are so satisfied with the product and especially the support you receive. Our Client Success team is always happy to help you use the platform in the most advanced and efficient way possible.

Change history and user permissions are definitely on our roadmap. As soon as this becomes more concrete, we will reach out to you for your input on this! Currently we offer a read-only user functionality that restricts access to the parts of the platform where you can not actively change any settings or rules. In case you make more drastic changes in your connections or rules, make sure to save a version of your Dataflow first, then you can roll back to this in case the result is not as desired :)

- Lena Wisser, VP Client Solutions

The best feed management platform out there

Reviewed on 20/04/2018
Christopher G.
Head of Online Marketing
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Building our own data automation processes quickly with little or no need for IT.

Pros: - Seemingly infinite capability to manipulate feed data and setup data pipelines
- Very efficient workflow for proficient users, fun to use
- Excellent and highly skilled support team

Cons: - Higher price compared to similar tools, but well worth the price premium
- Not really suitable for simple feed data workflows, low-price tools better suited
- A little overwhelming for novice user

Vendor Response

by Productsup on 07/05/2018

Hi Christopher,

thank you for your honest feedback on our platform! I agree that it is super fun to use and the constantly added new features don't leave any room for boredom :)

You are absolutely right, our platform is located in the premium segment of feed management tools. We specialized in a way that makes it easy for clients to quickly scale and process extremely big data feeds in a timely manner. As an agency this gives you the possibility to onboard a wide range of different clients onto the platform - even if our platform might have too many options for the smaller ones.

- Lena Wisser, VP Client Solutions

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