--- description: Discover the benefits and disadvantages of YouScan. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://www.capterra.co.uk/software/173036/youscan Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/173036/youscan?page=2) > Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions. > > Verdict: Rated **4.9/5** by 123 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses YouScan? Brands, agencies, SMBs and startups ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 123 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, Cyprus - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, Spanish, Ukrainian - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - Audience Analytics - Audience Targeting - Brand Tracking - Campaign Analytics - Competitive Analysis - Competitor Monitoring - Content Management - Customer Engagement - Customisable Reports - Dashboard - Data Visualisation - Engagement Tracking - Keyword Filtering - Multi-Channel Data Collection - Negative Feedback Management - Performance Metrics - Real-Time Notifications - Reporting & Statistics - Reporting/Analytics - Reputation Management - Sentiment Analysis - Social Media Integration - Social Media Monitoring - Trend Analysis - Visual Analytics ## Integrations (8 total) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Monitoring Software](https://www.capterra.co.uk/directory/31028/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.capterra.co.uk/directory/31028/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.capterra.co.uk/directory/31655/social-media-analytics-tools/software) - [Social Listening Tools](https://www.capterra.co.uk/directory/33397/social-listening-tools/software) ## Alternatives 1. [Brandwatch](https://www.capterra.co.uk/software/157048/brandwatch) — 4.2/5 (255 reviews) 2. [Infegy Atlas](https://www.capterra.co.uk/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 3. [Sprout Social](https://www.capterra.co.uk/software/121447/sprout-social) — 4.4/5 (608 reviews) 4. [Blabla](https://www.capterra.co.uk/software/1079603/Blabla) — 5.0/5 (9 reviews) 5. [facelift](https://www.capterra.co.uk/software/150410/facelift) — 4.4/5 (131 reviews) ## Reviews ### "Best Enterprise Listening Partner with competitive pricing" — 5.0/5 > **Cesar** | *14 July 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The solution is as good as if not better than most enterprise listening tools and their pricing is even better. They have excellent client managers that are always there to help my team with set up or to create deep insights for clients. > > **Cons**: There’s little or nothing I dislike about their service. My only request on the wish list is to include listening capabilities on live streams. > > YouScan has been our partner for the past 2.5 years, they have helped us grow the business and they are also understanding towards our needs. We have a complex set up of clients and they are always supportive of our business requirements. \[sensitive content hidden\] have been exceptional looking after me and my team. ----- ### "Solid addition to our tool stack" — 5.0/5 > **Moa** | *17 June 2026* | Market Research | Recommendation rating: 8.0/10 > > **Pros**: Our client brief explicitly included logo detection around series of sport events, and it was never going to be something we could sidestep. Sport content is almost entirely visual — the photos from events, from sponsorship announcements, from fan coverage — and the logo is front and centre in all of it. If we hadn't been able to deliver on that, it would have been immediately obvious and the client would not have been happy. What YouScan gave us was a solution that actually worked for that specific context, quickly and reliably, at a point where our existing tool had already been asked and couldn't deliver fast enough. The support side of things has also been good — our manager \[sensitive content hidden\] is responsive and the team is open to working through things collaboratively, whether that's adding data sources, working through commercial arrangements, or just being available when something needs resolving. The comparative benchmarking capability was also valuable. Being able to set up separate topics for co-sponsors of the event and track their visibility alongside the client's gave us a much richer picture of how the sponsorship was performing in context — not just in absolute terms but relative to who else was on that car and in that paddock. > > **Cons**: We work across a lot of markets and there are sources — particularly some regional and specialist ones — that we still need other tools for. We've shared a priority list and the team seems genuinely willing to work through it, so I'm cautiously optimistic, but right now it limits how central YouScan can be to our overall stack. > > It plugged a gap we genuinely had no other way around — this wasn't a nice-to-have, it was in the brief and YouScan was the only tool that could actually do it reliably in that context and at the pace we needed. Beyond this project, we've been using YouScan across a few different briefs now and there's clear potential to expand further, particularly around video and TikTok capabilities which we're in the process of testing. If the coverage keeps improving, honestly, this could end up being the main tool rather than just one of several we're juggling. The team's been solid to work with, honestly — that stuff matters more than people admit when you're trying to fit a new tool into how you already operate. ----- ### "Excellent selection of sources, and insightful add-ons" — 5.0/5 > **Michael** | *13 August 2026* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: I am very familiar with a host of different Social Listening platforms; and YouScan ticks the boxes most when it comes to breadth of data, visual and audience insights. Being able to access TikTok data at scale is very beneficial and helps give us a competitive advantage over our competitors. > > **Cons**: If I had to pick something it'd be building out the dashboard functionality a bit more - some of the other providers on the market are a bit more advanced in terms of depth of customisation, AI summaries and breadth of widgets. > > Excellent, the tool is easy to use and the CS team are always very helpful. In the past we have been offered access to BETA sources, as well as the ability to trial new features - it's really great to see the full capability of the product, and how it can inform our clients marketing strategies. ----- ### "Strong data coverage, great support, and a flexible platform" — 5.0/5 > **Tomas** | *23 June 2026* | Research | Recommendation rating: 10.0/10 > > **Pros**: What we value most about YouScan is its data coverage. The breadth of sources it captures across social and digital media lets us work at regional scale and reach conversations that other tools miss. The customer support has been excellent — responsive, knowledgeable, and genuinely invested in helping us get the most out of the platform. And the flexibility of the tool stands out: building complex queries, customizing tags, and adapting the setup to each project's needs is straightforward once you know your way around it. For serious social conversation analysis, that combination of reach, support, and adaptability makes a real difference. > > **Cons**: Sentiment processing for sarcasm and irony in regional Spanish still has room to improve, which means an occasional manual review layer is needed for certain analyses. Pricing can also be a consideration for smaller teams. > > Overall the experience has been very positive. YouScan fits well within an intelligence stack where we combine several tools to cover the full public conversation. It's reliable, the support team is responsive, and the platform keeps evolving. I'd recommend it for teams that need serious social conversation analysis at scale. ----- ### "Excellent social listening platform" — 4.0/5 > **Sarah** | *19 September 2025* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value\! The visual and audio insights are something we couldn't find with other social listening platforms. > > **Cons**: Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams. > > Overall, we are very happy with YouScan and look forward to unlocking more insights for our brand. They have already added several new features since we started our plan with them, and we can't wait to see what's next. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/173036/youscan?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/173036/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data