--- description: Discover the benefits and disadvantages of YouScan. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://www.capterra.co.uk/software/173036/youscan Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/173036/youscan?page=2) > Cloud-based social listening tool that tracks brand mentions, analyzes sentiment, and surfaces insights from text, images, and audio. > > Verdict: Rated **4.9/5** by 124 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses YouScan? Midsize to large B2C businesses and global brands in consumer goods, retail, food and beverage, beauty, PR, and marketing. Also serves startups, SMBs, marketing agencies, and social media consultants. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 124 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Armenian, Azerbaijani, Bangla, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, English, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Macedonian, Malay, Malayalam, Mongolian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Tajik, Tamil, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - Audience Analytics - Audience Targeting - Brand Tracking - Campaign Analytics - Competitive Analysis - Competitor Monitoring - Content Management - Customer Engagement - Customisable Reports - Dashboard - Data Visualisation - Engagement Tracking - Hashtag Tracking - Keyword Filtering - Keyword Tracking - Multi-Channel Data Collection - Negative Feedback Management - Performance Metrics - Real-Time Notifications - Reporting & Statistics - Reporting/Analytics - Reputation Management - Sentiment Analysis - Social Media Integration - Social Media Monitoring - Trend Analysis - Visual Analytics ## Integrations (9 total) - API - Creatio - Freshdesk - HubSpot Service Hub - Lovable - Lumen by Talkwalker - Microsoft Teams - Sprout Social - Zendesk AI ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Social Media Monitoring Software](https://www.capterra.co.uk/directory/31028/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.capterra.co.uk/directory/31028/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.capterra.co.uk/directory/31655/social-media-analytics-tools/software) - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) - [Social Listening Tools](https://www.capterra.co.uk/directory/33397/social-listening-tools/software) ## Alternatives 1. [Brandwatch](https://www.capterra.co.uk/software/157048/brandwatch) — 4.2/5 (255 reviews) 2. [Sprout Social](https://www.capterra.co.uk/software/121447/sprout-social) — 4.4/5 (609 reviews) 3. [Infegy Starscape](https://www.capterra.co.uk/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 4. [Blabla](https://www.capterra.co.uk/software/1079603/Blabla) — 5.0/5 (9 reviews) 5. [dima](https://www.capterra.co.uk/software/1084782/dima) — 5.0/5 (6 reviews) ## Reviews ### "Best Enterprise Listening Partner with competitive pricing" — 5.0/5 > **Cesar** | *14 July 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The solution is as good as if not better than most enterprise listening tools and their pricing is even better. They have excellent client managers that are always there to help my team with set up or to create deep insights for clients. > > **Cons**: There’s little or nothing I dislike about their service. My only request on the wish list is to include listening capabilities on live streams. > > YouScan has been our partner for the past 2.5 years, they have helped us grow the business and they are also understanding towards our needs. We have a complex set up of clients and they are always supportive of our business requirements. \[sensitive content hidden\] have been exceptional looking after me and my team. ----- ### "Excellent selection of sources, and insightful add-ons" — 5.0/5 > **Michael** | *13 August 2026* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: I am very familiar with a host of different Social Listening platforms; and YouScan ticks the boxes most when it comes to breadth of data, visual and audience insights. Being able to access TikTok data at scale is very beneficial and helps give us a competitive advantage over our competitors. > > **Cons**: If I had to pick something it'd be building out the dashboard functionality a bit more - some of the other providers on the market are a bit more advanced in terms of depth of customisation, AI summaries and breadth of widgets. > > Excellent, the tool is easy to use and the CS team are always very helpful. In the past we have been offered access to BETA sources, as well as the ability to trial new features - it's really great to see the full capability of the product, and how it can inform our clients marketing strategies. ----- ### "Solid addition to our tool stack" — 5.0/5 > **Moa** | *17 June 2026* | Market Research | Recommendation rating: 8.0/10 > > **Pros**: Our client brief explicitly included logo detection around series of sport events, and it was never going to be something we could sidestep. Sport content is almost entirely visual — the photos from events, from sponsorship announcements, from fan coverage — and the logo is front and centre in all of it. If we hadn't been able to deliver on that, it would have been immediately obvious and the client would not have been happy. What YouScan gave us was a solution that actually worked for that specific context, quickly and reliably, at a point where our existing tool had already been asked and couldn't deliver fast enough. The support side of things has also been good — our manager \[sensitive content hidden\] is responsive and the team is open to working through things collaboratively, whether that's adding data sources, working through commercial arrangements, or just being available when something needs resolving. The comparative benchmarking capability was also valuable. Being able to set up separate topics for co-sponsors of the event and track their visibility alongside the client's gave us a much richer picture of how the sponsorship was performing in context — not just in absolute terms but relative to who else was on that car and in that paddock. > > **Cons**: We work across a lot of markets and there are sources — particularly some regional and specialist ones — that we still need other tools for. We've shared a priority list and the team seems genuinely willing to work through it, so I'm cautiously optimistic, but right now it limits how central YouScan can be to our overall stack. > > It plugged a gap we genuinely had no other way around — this wasn't a nice-to-have, it was in the brief and YouScan was the only tool that could actually do it reliably in that context and at the pace we needed. Beyond this project, we've been using YouScan across a few different briefs now and there's clear potential to expand further, particularly around video and TikTok capabilities which we're in the process of testing. If the coverage keeps improving, honestly, this could end up being the main tool rather than just one of several we're juggling. The team's been solid to work with, honestly — that stuff matters more than people admit when you're trying to fit a new tool into how you already operate. ----- ### "YouScan is a first-rate social listening service" — 5.0/5 > **Ann** | *13 April 2026* | Research | Recommendation rating: 10.0/10 > > **Pros**: YouScan prioritizes social media listening across a wide range of the most-used platforms. The support and customer service is top-notch, as well. > > **Cons**: It's inconvenient to have to re-authorize social media account access every three months, but it is understandable. > > Overall, YouScan is a high-value vendor for us. It aligns with our research-focused model and supports both ongoing monitoring and targeted projects. The breadth of social media platforms covered is one of its strongest advantages. In our experience, no other service provides comparable access across platforms and languages. The data is close to real time, which allows us to follow developing conversations without delay. For clients who are sensitive to reputation shifts, that immediacy is important. The filtering capabilities are also robust. We often work on complex topics so being able to refine searches and adjust queries as projects evolve is essential. We maintain long-term monitoring topics for legacy clients, and we also build short-term topics for project-based research. The platform supports both. The audience and author views are particularly helpful. We need to understand who is driving a conversation, who is engaging, and how influence spreads. The ability to review authors, engagement levels, and related posts within a defined time frame supports the analytical work we deliver to clients. Support has been consistently responsive and practical. As long as social listening remains part of our client work, we expect YouScan to remain our primary platform. ----- ### "Youscan experience" — 5.0/5 > **Julia** | *26 August 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I like that the Youscan gives me possibility to monitor the customer reviews and thoughts on all of the review platforms and also the support is very quick in resolving all the issues that arise during my workflow. > > **Cons**: There are restrictions based on the plan you have while working with TikTok channels, it would be great to have possibility to work with more channels on Listen 5 plan. > > The overall experience is good mostly because I am sure than any problem that I may have would be resolved by the support team in no time. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/173036/youscan?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/173036/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data