Who Uses GoDo?

Reservation tool for tour companies, activity companies, and attractions which helps with invoicing, reporting, online tickets selling, call center, bulk scheduling, gift certificates, discounts and more.

What Is GoDo?

GoDo takes a unique approach to actually help you grow your company. Our goal is to help you achieve yours. Combining the best online booking/Tour Operator software and U.S. based, customer service call center services with marketing and web design pros from the Tour and Activity industry, GoDo is uniquely able to partner with you.

GoDo Details

GoDo

https://godo.io

Founded 2016

GoDo Pricing Overview

GoDo has a free version and offers a free trial.

395227

Pricing Details

Contact GoDo for pricing details.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

GoDo Features

Online Booking Systems
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Activities Booking
CRM
Central Reservation System
GDS/OTA Integration
Itinerary Creation
Multi-Day Booking
Package Creation
Payment Processing
Pricing Management
Promotions Management
Quote Management
Reservations Management
Resource Management
Vendor Management
Waiver Management
Website Management

GoDo Reviews for UK Users

Showing 5 of 15 reviews

Overall
4.9/5
Ease of Use
4.7/5
Customer Service
5/5
Features
4.7/5
Value for Money
5/5
Lisa S.
Owner/Proprietor
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/04/2019

"Experience with GoDo"

Comments: At GoDo, the team knows who you are, they truly care about your business’s success, and they respect you as a valued client, unlike biggger ‘better’ ticketing platforms.

Pros: It’s simple to use. The team at GoDo are always reaching out to its users to incorporate suggestions and users’ needs. I love that when I email or call for help, they respond very quickly - responsiveness to a small business owner is key. The additions and tweaks they are continually making to the software really make my job easier. One favorite feature is the ability to create and send invoices and then track them through the system. This is truly an asset if you handle your own bookkeeping, as I do.

Cons: Sometimes application of features can be a little confusing until you understand the logic behind them. We were one of GoDo’s original users, so there have certainly been some bumps along the way. To be expected as the platform is refined and enhanced.

Vendor Response

by GoDo on 25/04/2019

Lisa,
Thank you for your kind words and your suggestions.

We are always working to improve the system based on comments from you our customer.

If I can ever be of service to you please call me.
Thanks again
Mark Nungesser

  • Reviewer Source 
  • Reviewed on 23/04/2019
Max M.
Owner/Executive Director
Hospitality, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/11/2019

"The Best Booking Platform Without Question"

Comments: GoDo has made my life as a small business owner so much easier. The booking platform integrates seamlessly with OTAs and other platforms to truly automate the scheduling and booking process. My experience with GoDo has been amazing.

Pros: This software is extremely easy to use and is also packed with features. There are several options for choosing a booking system in the tourism and travel industry. GoDo surpasses them all. The support team are incredibly responsive and will go beyond the extra mile to ensure your success with their product and your business.

Cons: I am a picky person and I am yet to find something I dislike. If I ever have an issue, Team GoDo fixes it right away. Even issues that didn't directly relate to their platform.

  • Reviewer Source 
  • Reviewed on 06/11/2019
Diana S.
Tour Maestra, Founding Partner
Hospitality, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/04/2019

"Excellent customer care and service!!"

Comments: At the moment, I am our social media girl, and I cannot thank CSR enough for being my initial coach to not only understand but feel comfortable with, Instagram in particular. He was so incredibly kind to have 2 in-person sessions with me (via Facetime) and is always available any time I shoot him and email or even a text message. My sister Lisa and I are very particular about quality and excellence, and we know that we can rely on GoDo to be there for us. This really means the world to us, and I am so grateful for all that you do, thank you!

Pros: The thing I love most is that it is supported well by amazing people. I have never had less than a 1000% excellent experience with CSR, especially. I have full and complete confidence that if I ever needed any help at all, that the GoDo staff would move heaven and earth to make me happy and solve my problem.

Cons: I think I have the best experience using the desktop version and, this is not the version I use most of the time. I think I've had some minor frustrations on the mobile version when I want to go back to the page I was one just before the current one, and it takes me back to the main menu of sorts. I don't have it in front of me right now, and I would be happy to expand on this (very minor!) complaint at a later time. Really, I have very little to complain about at all. I love that some of Zerve's people are with GoDo and I love that the experience that I've had with everyone there reminds me of the warm&fuzzy love we loved with Zerve for most of our company's history. I also love that GoDo is moving west, it would be wonderful to have in-person time in the future.

Vendor Response

by GoDo on 29/04/2019

Diana,

Thank you for taking the time to complete this review. We appreciate your comments. I will have a Customer Success agent connect with you to learn more about your suggestions.

Thank you for your support and great comments too.

Cheers

Mark

  • Reviewer Source 
  • Reviewed on 26/04/2019
Laurence S.
owner
Leisure, Travel & Tourism, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/04/2019

"THEY GET IT Best company I have worked with in 15 Years"

Comments: Support is there in chat link (or phone) US based (no 3ed world call center) and they are VERY responsive. I was a bit so/so about a new company but I knew some of the staff from a previous company the bailed out of the biz in 48 hours. They took all the best they learned about this business and made a company that GETS IT. Web site, backend and great purchase flow. They don't bang at your door with a hard sell (that scares me) they just deliver.

Pros: Easy to work great reports easy lookups . Desktop or smart phone app is easy and fast.
Flow for purchase is easy for guests. Have had a 35% improvement in conversion rate.

Cons: Found some small glitches BUT support took care of them in within 15 min.

Vendor Response

by GoDo on 25/04/2019

Captain Larry,

Thank you for your kind comments. I am happy to see that your business continues to grow.

We look forward to grow with you.

If I can ever be of assistance, please call me.

Cheers

Mark N

  • Reviewer Source 
  • Reviewed on 17/04/2019
Jonathan W.
Owner
Entertainment, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/04/2019

"Great company for tourism!"

Comments: The organisation of it all makes my life infinitely easier! Simple to check when and what by date, and to pull up customers.

Pros: I enjoy it's ease of use, and the ability to close tours and make alterations through my cellphone on the go.

Cons: It's a bit difficult on my end to make changes to an offer - altering the dates of a tour offered on my end would be much easier than having to go through CS. In addition, I'd wished that the Google Calendar sync were an immediate feature, and that when tours were booked, that both myself and the guide scheduled were immediately emailed, rather than having to have me schedule a guide for each day prior to their being informed. Lastly, I wish that when I entered a customer to the data base manually, that they were an option so that I could send them a "thank you, please review email".

Vendor Response

by GoDo on 25/04/2019

Hi Jonathan
Thank you for your kind words and your suggestions. I am glad to see we have helped make your life easier.

We are always working to improve the system based on comments from you our customer.

If I can ever be of service to you please call me.
Thanks again
Mark Nungesser

  • Reviewer Source 
  • Reviewed on 18/04/2019