15 years helping British businesses
choose better software

What is Teramind?

Maximize employee productivity and ensure security and compliance with Teramind's comprehensive employee monitoring solution. With data-backed behavior analytics, you can gain actionable insights to optimize operations, track productivity, and reinforce compliance management, all while maintaining employee privacy. From identifying top-performing employees to streamlining processes and measuring performance, Teramind provides the versatile metrics and insights you need to succeed.

Who Uses Teramind?

Perfect for SMBs, large enterprises, and government organizations across a broad range of industries. Teramind is available on cloud, on-premise, AWS, and Azure.

Where can Teramind be deployed?


About the vendor

  • Teramind
  • Located in Aventura, US
  • Founded in 2014

Teramind support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 220 others


English, Hebrew, Japanese, Korean, Portuguese and 3 others

Teramind pricing

Starting Price:

  • Yes, has free trial
  • No free version

Teramind does not have a free version but does offer a free trial. Teramind paid version starts at US$10.00/month.

Pricing plans get a free trial

About the vendor

  • Teramind
  • Located in Aventura, US
  • Founded in 2014

Teramind support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 220 others


English, Hebrew, Japanese, Korean, Portuguese and 3 others

Teramind videos and images

Teramind Software - Productivity BI Report
Teramind Software - Live Screen View
Teramind Software - Monitoring Dashboard
Teramind Software - Custom Behavior Rules
Teramind Software - Social Monitoring
View 6 more
Teramind video
Teramind Software - Productivity BI Report
Teramind Software - Live Screen View
Teramind Software - Monitoring Dashboard
Teramind Software - Custom Behavior Rules
Teramind Software - Social Monitoring

Features of Teramind

  • Access Controls/Permissions
  • Access Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Security
  • Attendance Tracking
  • Audio Capture
  • Audit Management
  • Audit Trail
  • Billable & Non-Billable Hours
  • Browsing History
  • Compliance Management
  • Compliance Tracking
  • Credential Management
  • Customisable Templates
  • Dashboard
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Visualisation
  • Deployment Management
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Time Tracking
  • Event Logs
  • For MSPs
  • IT Asset Management
  • KPI Monitoring
  • Keystroke Recording
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Natural Language Processing
  • Network Monitoring
  • Online Time Clock
  • Online Time Tracking Software
  • Performance Metrics
  • Policy Management
  • Productivity Analysis
  • Project Time Tracking
  • Real-Time Data
  • Real-Time Monitoring
  • Real-time Alerts
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Screen Activity Recording
  • Screen Capture
  • Screen Recording
  • Search/Filter
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Task Management
  • Task/Project Tracking
  • Third-Party Integrations
  • Threat Response
  • Time Tracking
  • Trend Analysis
  • User Session Management
  • Vacation/Leave Tracking
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Management

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Reviews of Teramind

Average score

Ease of Use
Customer Service
Value for Money

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

Founder in US
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Perfection for a virtual company

5.0 6 years ago

Comments: Improved overall company security and employee performance.


Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes. 3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews. 4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours. 5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more. 6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements. Needless to say we LOVE it!


When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to. Now that we use our own internal server: Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device.

Teramind Response

6 years ago

Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Accounts Manager in United Arab Emirates
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Unmatched Employee Monitoring Software

5.0 11 months ago

Comments: My overall experience with Teramind has been highly positive. The platform's robust employee monitoring capabilities have provided valuable insights into our team's activities. The ability to track and analyze user behavior has enhanced productivity and security within our organization. The customizable alerts and automated actions have streamlined our workflow and ensured policy compliance. While there were some areas for improvement, such as the learning curve and occasional performance lags, Teramind has proven to be an essential tool for effective employee monitoring. It has empowered us to make informed decisions and maintain a secure work environment.


Teramind impressed me with its standout features that revolutionized our employee monitoring experience. The powerful monitoring capabilities provided real-time insights into employee activities, helping us enhance productivity and security. The ability to track and analyze user behavior allowed us to identify potential risks and mitigate them proactively. The customizable alerts and automated actions streamlined our workflow, ensuring prompt response to any policy violations. The comprehensive reporting and analytics provided valuable data for optimizing processes and making informed decisions. Teramind has become an indispensable tool for efficient and secure employee monitoring.


While Teramind offers robust employee monitoring capabilities, there were a few areas that left room for improvement. One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design. The pricing structure felt a bit on the higher side compared to some alternatives. Additionally, the system occasionally experienced performance lags, impacting real-time monitoring. Despite these limitations, Teramind remains a powerful employee monitoring solution with valuable features, but it could benefit from addressing these areas for enhancement.

Alternatives Considered: Time Doctor and DeskTime

Reasons for Switching to Teramind: After thorough evaluation of alternative products, I ultimately chose Teramind for its unmatched employee monitoring capabilities. Its robust features and comprehensive insights surpassed other options. The ability to track user behavior, customizable alerts, and automated actions set Teramind apart, ensuring a secure work environment. The intuitive interface and powerful reporting tools provided a seamless monitoring experience. While alternatives had their merits, Teramind's comprehensive feature set and advanced monitoring capabilities made it the clear choice for effective employee management.

Founder in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Inept Support

3.0 4 years ago

Comments: The customer experience has been poor.


The platform seems to be the most advanced from what we have seen however we have not been able to use it fully or properly since it has not tracked time or tasks properly since day one.


Buyer beware. The platform is very advanced from the looks of it but since I have signed up 2 weeks ago, the system hasn't tracked time or tasks properly and after spending hours on remote sessions, chat and email support, the system is still not working and when I request additional support they have nor record of all of the tickets, meetings, etc. As a new customer, this experience has been horrible. Again the platform may be advanced but all that technology doesn't do any good if you can't use it and support can't support you.

Alternatives Considered: Time Doctor

Reasons for Choosing Teramind: video recording fearure

Switched From: Hubstaff

Reasons for Switching to Teramind: I thought this was a more advanced system however it is missing very basic features like being able to provide your client a simple time report of time worked during a specific period. You can't export or share reports.

File Review Manager in US
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Terrific Time Tracker

4.0 4 years ago

Comments: Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go.


This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners.


It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours.

Teramind Response

3 years ago

Hi Iris, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection issues. Teramind can easily record which applications are being used as well as generate reports based on usage. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest and provide guidance for you in this area. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

IT Director in US
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

An awesome solution for monitoring behavior and productivity

5.0 last year

Comments: Teramind is an excellent product that enables us to keep close tabs on user activity and prevent data exfiltration. It is easy to install and administer and as powerful as it is, it is very easy to administer. A very well written program!


The product is very powerful yet is very easy to administer. I really like the fact that it can be used surreptitiously to monitor behavior, but also used to monitor user productivity.


This product is not the least expensive option, however, when you factor in all the features it provides, it is worth it.

Alternatives Considered: Veriato Workforce Behavior Analytics

Reasons for Switching to Teramind: Teramind checked all the boxes for us and was more robust and easier to administer. Because they offer three different tiers (Starter, UAM, DLP and Enterprise), it allowed us to select just what we needed, which in our particular case was UAM.