--- description: Discover the benefits and disadvantages of Health Cloud. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.co.uk/software/172299/health-cloud Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.4/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 45 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Appointment Management - Appointment Scheduling - Billing & Invoicing - Campaign Management - Care Plan Management - Case Management - Claims Management - Client Portal - Commission Management - Compliance Tracking - Confirmations/Reminders - Contact Management - Document Management - EMR/EHR - Electronic Data Capture - Email Management - Expiration Date Management - For Medical Purposes - Forms Management - In-Patient Management - Insurance Policy Management - Inventory Management - Inventory Optimisation - Inventory Tracking - Invoice Management - Lead Management - Medical Billing - Mobile Access - Multi-Location - Out-Patient Management - Patient Communications - Patient Management - Patient Scheduling - Physician Management - Pipeline Management - Product Identification - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Reminders - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling - Task Management - Third-Party Integrations - Treatment Planning - Workflow Management ... and 28 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.co.uk/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.co.uk/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.co.uk/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software) - [Patient Case Management Software](https://www.capterra.co.uk/directory/30590/patient-case-management/software) - [Clinical Trial Management Software](https://www.capterra.co.uk/directory/10035/clinical-trial-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [Jane](https://www.capterra.co.uk/software/178984/jane-app) — 4.8/5 (524 reviews) 3. [BestoSys](https://www.capterra.co.uk/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.co.uk/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 5. [Pabau](https://www.capterra.co.uk/software/140062/pabau-crm) — 4.7/5 (643 reviews) ## Reviews ### "EXCELLENT .." — 5.0/5 > **eldho** | *27 May 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: It aggregates clinical and non-clinical data from EHRs, insurance systems, and wearables into one place > > **Cons**: Setting up the platform requires highly specialized Salesforce administrators. Moving from a legacy system to Health Cloud often takes months of development. > > Users love the 360-degree view of patient data. It successfully aggregates medical histories, communication logs, and social determinants of health into one dashboard. ----- ### "Streamlined Patient Management with Room to Improve" — 5.0/5 > **Hameeda** | *13 March 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to navigate, strong patient‑management features, and smooth integration across Salesforce tools. > > **Cons**: Customisation can be time‑consuming, reporting feels limited without add‑ons, and occasional bugs slow workflows. > > Health Cloud provides a reliable way to manage patient information and streamline daily tasks. It integrates well with other Salesforce tools, but setup and customisation can take time, and occasional bugs interrupt otherwise smooth workflows. ----- ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Cons**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *2 June 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Cons**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "Review Melissa Robertson taco bell." — 5.0/5 > **Melissa** | *17 June 2026* | Food Production | Recommendation rating: 3.0/10 > > **Pros**: I loved how easy it was to read and I understand. I like learning and it Was very resourceful. I loved it. > > **Cons**: I couldn't really get i to it and read because I. Am not in upper management if I had access it would have been educational. > > It has been super interesting I couldn't put it down like. Really good babe ok I was reading. It's very educational. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data