--- description: Discover the benefits and disadvantages of Mural. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mural Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Mural](/software/171956/mural) # Mural Canonical: https://www.capterra.co.uk/software/171956/mural Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/171956/mural?page=2) > Make work make sense. Teamwork feels like less work with Mural, the secure, flexible, visual work platform built for collaboration. > > Verdict: Rated **4.5/5** by 136 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mural? Mural is enterprise-first, built for the strictest security standards and regulations. That's why 95% of the Fortune 100 consider Mural an essential part of their workflow. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 136 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mural - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Action Management - Activity Dashboard - Alerts/Notifications - Brainstorming - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Diagramming - Digital Canvas - Discussions/Forums - File Sharing - Flowchart - Graphical Data Presentation - Idea Management - Ideation - Knowledge Management - Meeting Management - Mind Maps - Presentation Tools - Project Planning - Reporting & Statistics - Reporting/Analytics - Sketching and Annotation Tools - Surveys & Feedback - Task Management - Templates - Visual Workflow Management ## Integrations (27 total) - Adobe Creative Cloud - Airtable - Asana - Confluence - Dropbox - Figma - GitHub - Google Calendar - Google Docs - Google Drive - Google Forms - Google Sheets - Google Slides - Jira - Livestorm ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [Agile Project Management Software](https://www.capterra.co.uk/directory/31556/agile-project-management-tools/software) - [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software) - [Whiteboard Software](https://www.capterra.co.uk/directory/31995/whiteboard/software) ## Alternatives 1. [SketchWow](https://www.capterra.co.uk/software/1054154/sketchwow) — 4.9/5 (588 reviews) 2. [Miro](https://www.capterra.co.uk/software/128955/miro) — 4.7/5 (1705 reviews) 3. [Microsoft Whiteboard](https://www.capterra.co.uk/software/203470/microsoft-whiteboard) — 4.4/5 (158 reviews) 4. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14675 reviews) 5. [FigJam](https://www.capterra.co.uk/software/1033735/figjam) — 4.8/5 (37 reviews) ## Reviews ### "Mural: The modern collaboration "IT" tool" — 4.0/5 > **Alicia** | *4 September 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I came up in a time when you used whiteboards and poster sheets for collaborative brainstorming exercises. I love Mural because it is the modern tool that meets that demand for today's remote and distributed organizations. While I've had the benefit of working in organizations with Mural corporate licenses, I often invite clients or partner teams to collaborate in our Mural workspace as a "visitor." It's always fun to see people new to Mural enjoy the experience. It levels up our remote brand professionalism. > > **Cons**: For me, it's difficult to navigate/faciliate in real time using Mural. I heavily rely on a teammate to "drive" conversations while I verbally facilitate them. I've found it challenging when I'm solely responsible for setting up the template we're using, recording, and directing other new users to Mural in real time. I haven't had much time to take tutorials or lessons to get better at facilitating with Mural. Also, if you don't have a good template or organization for your Mural board (or even know how to lock it), it can get overwhelming fast. You need a system, some reps using boards, and templates set up to keep things organized. I would love it if there were a way to convert your Mural board into a usable Word doc. > > The last two places I've worked (remote digital services agencies) have had corporate Mural licenses. I've used it for the last seven years. Mural has been an essential tool for fostering engaging, collaborative design, engineering, and strategy work in a remote environment. These days, I primarily use it for solutions architecture exercises, but in the past, I've used it for brainstorming and collaborative working sessions for UX discovery projects and for facilitating client meetings with the government. Personally, as "exercise" formats are becoming increasingly en vogue for interviews, I've also used Mural as part of an interview exercise. ----- ### "Constantly Moving Functions/Menu Items Around" — 3.0/5 > **Sharon** | *21 March 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Mural is awesome and mostly user friendly. > > **Cons**: They dev team constantly changes things. I train people in my org on how to use Mural, so I notice that things I have taught are now WRONG. Example: Changing canvas color used to be right-click from the canvas. Now it's in the drop down menu next to the drawing name. WHY? How did that change help users? Spoiler: It did not. Stop moving things around. Leave that type of behavior to Microsoft. > > I would normally give five stars, but you guys keep moving functions and menu items around, which is BAD DESIGN. Stop doing that. ----- ### "Beautiful and powerful - if you're practiced" — 4.0/5 > **Becky** | *23 September 2025* | International Trade & Development | Recommendation rating: 8.0/10 > > **Pros**: I can make my board look very aesthetically pleasing and aligned with our brand colours. I also really like being able to paste .svg files into the board to be infinitely zoomable. I use it to paste google slides that are needed for reference. The voting session feature is also excellent for making decisions during a live workshop. > > **Cons**: Users find it difficult to navigate, particularly older folks. Sometimes during workshops, users move objects that are not meant to be moved and I have to re-arrange. I know there is an option to lock objects but then people can't edit/add text to the object. I would like to be able to lock an object so it can't be moved but can still be edited. > > Overall I find Mural better than its competitors and powerful for engaging and productive brainstorming sessions and workshops. ----- ### "Mural review" — 5.0/5 > **Verified Reviewer** | *11 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The digital whiteboard provided by Mural is a multi-functional tool for collaboration and brainstorming. Can be used by small and large groups, edit in real time and include media files. > > **Cons**: There are no obvious cons to me. Mural has room for improvement, but the tool is consistently improving. ----- ### "Makes the whiteboard a central hub for planning and representing achievements" — 5.0/5 > **Mor** | *26 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Mural added life to the whiteboards, making them interactive and more expansive. I loved the ease of reviewing with Mural, all participants can enter their ideas and they are easily linked more than once until we reach the path that everyone agrees on. I loved Mural’s efficiency in documentation, as it records all the times of modifications and who made them with all efficiency. It is great that Mural simplifies the layout of the boards, with many options for font style and size, arrows, text spaces. I loved the ease of inserting images and charts in the required size within the same board. The connection to data sources is direct and easy, and allows us to keep the boards updated continuously. The templates are more than wonderful, and allow us to create many boards and charts and include them in reports or presentations with ease. > > **Cons**: I cannot hate any feature of Mural, its constant real-time notifications enhance the speed of response. > > Mural has enhanced the value of the whiteboard in simplifying the workflow, enabling us to integrate it into all our meetings to document all its outputs. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/171956/mural?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/171956/mural) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data