What Is IDrive?

IDrive Backup is a versatile solution that allows users to backup an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers.

IDrive offers backup plans for consumers, small businesses, and enterprises of any size, giving users peace of mind that their data is protected and recoverable at all times.

Who Uses IDrive?

Consumer, SMB, Enterprise

Where can IDrive be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • by IDrive
  • Located in Calabasas, US
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Not provided by vendor

Languages

Not provided by vendor

About the vendor

  • by IDrive
  • Located in Calabasas, US
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Not provided by vendor

Languages

Not provided by vendor

IDrive videos and images

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Compare IDrive pricing with similar products

Starting price

US$79.50/year
US$1.99/month
US$5.00/month
N/A

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial No
Free Trial Yes
Free Trial Yes

Features of IDrive

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Cloud Backup
  • Compliance Management
  • Compression
  • Continuous Backup
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Data Visualisation
  • Disaster Recovery
  • Document Storage
  • Duplicate Detection
  • Email Alerts
  • Encryption
  • File Management
  • HIPAA Compliant
  • Incremental Backup
  • Local Server Options
  • Monitoring
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Web Access / Restoration

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Compliance Management
  • Compression
  • Continuous Backup
  • Customisable Reports
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Disaster Recovery
  • Document Storage
  • Email Alerts
  • Encryption
  • File Transfer
  • Incident Management
  • Incremental Backup
  • Local Server Options
  • Mobile Alerts
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Optical Character Recognition
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Server Options
  • Reporting & Statistics
  • Retention Policy
  • Risk Alerts
  • Risk Assessment
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Storage Quantity Control
  • Task Management
  • Third Party Integrations
  • Version Control
  • Web Access / Restoration
  • Workflow Management

View full list of Business Continuity Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Backup and Recovery
  • Cloud Computing
  • Commenting/Notes
  • Compliance Management
  • Customisable Branding
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Historical Reporting
  • Mobile Access
  • Monitoring
  • Multi-Device Support
  • Offline Access
  • Password Management
  • Real Time Data
  • Real Time Synchronisation
  • Remote Access/Control
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control

View full list of Cloud Storage Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Data Synchronisation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Transfer
  • Full Text Search
  • HIPAA Compliant
  • Live Chat
  • Messaging
  • Mobile Access
  • Projections
  • Real Time Notifications
  • Real Time Synchronisation
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Third Party Integrations
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Workflow Management

View full list of File Sharing Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Data Capture and Transfer
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Data Visualisation
  • Deduplication
  • Differential Backup
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Encryption
  • File Management
  • File Transfer
  • Incremental Backup
  • Monitoring
  • Multi-OS
  • Multiple Format Support
  • Policy Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Resource Management
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Task Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • VM Backup
  • Version Control
  • Workflow Management

View full list of Server Backup Software

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Reviews of IDrive

Read all 91 reviews

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
3.9
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mark d. M.
Mark d. M.
President in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Excellent Offsite Backup solution for a reasonable price

5 4 years ago

Pros:

I work with a number of servers. There isn't an extra charge for backing up a server like it's main competitors. There's a wealth of options that let you control what you backup, when you backup and for how long. On servers, it allows you to perform AD, SQL, Sharepoint, and Exchange server backups.

Cons:

Initial backups seem to take longer than some of it's main competitors. The wealth of options may be a bit intimidating for novice users. The price increase when adding additional space above 500gb is excessive. It's cheaper to purchase a 2nd account.

David M.
SystemsArchitect in US
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

IDrive for Business

4 10 months ago

Comments: I have been able to restore data on the fly in the event of a hardware failure to any registered device quickly. This has turned out to be the best feature.

Pros:

Data is encrypted for security is critical. The cross platform support makes it ideal for Windows, Mac OSX, and Apple phones and tablets.

Cons:

The feature missing that I would want the most is continuous backup. The scheduler allows a daily, and weekly backup and hourly backup only.

Joe W.
Joe W.
Principal Consultant in Australia
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Used to be good but not any more

2 3 years ago

Comments: They used to be so good! I don't know what happened to them. New owners? New development and support team? Their Support crew didn't seem very interested and I frequently had to prompt them into action. When I cancelled my old account they still tried to charge me a subscription renewal for it - turns out they deliberately obscure the process needed to cancel so you think you've cancelled when you haven't. I'm disappointed when any company uses deceptive tactics to make it difficult to cancel recurring billing. When I cancelled my new account (because it never worked and they couldn't make it work) they would not fully refund me. That's both mean-spirited and a very foolish business decision when I can clearly show by their own email chain that they never once provided a working product. That means disputed credit charge transaction and a very expensive merchant chargeback, all for the sake of a couple of dollars. I don't know what business manager thinks that makes sense.

Pros:

I used to use a legacy version of iDrive on a legacy plan. It worked great. I was always impressed with them keeping versions of files and retaining deleted files indefinitely. Nothing else out there touches it for features. Unfortunately it simply doesn't work any more.

Cons:

I wanted to upgrade to a modern plan and for that I had to upgrade to the current version of iDrive. It never worked. Not once. Many emails to and from iDrive Support and they could not get it to work. Keep in mind the old version worked perfectly for years on this machine. It would hang for 12+ hours in "preparing file list" even when I reduced the backup set to a single file of only 1Kb in size.

Alisa P.
Manager in US
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy cloud backup for personal or small business use

4 11 months ago

Comments: IDrive is an economical way to provide cloud backup as a "last resort" back up against ransomeware attacks. For my use and the use of my clients, it is easy to install, easy to use, and provides a free means of seeding large back ups. I did need to use it on a Linux (Ubuntu) system. I am learning Linux and found that using their Linux option required a fair amount of research to get it working. However, once I had installed all the requisite free software to make it work, I discovered that the online interface was easy to use.

Pros:

One account could back up data from multiple computers. The price was lower because this solution did not include extra services that, in this instance, were extraneous to my and my clients needs.

Cons:

Idrive states that it is compatible with Linux. It is, however, there is no program to install, only a series of Perl scripts. I am not super familiar with Linux and it took a couple hours and research to get this functionality working. Once that investment was complete, it worked very well fron the web interface.

Sue S.
Payroll specialist in US
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent backup solution

5 6 months ago

Comments: Nice to have a backup solution that I can trust. The scheduled backups run smoothly without any problems. I do not notice any lag in use when backup is running. The dashboard is user friendly. I haven't needed to contact support yet, so I can't speak to their helpfulness or not. But I am happy the product is performing well and I have not needed to contact support.

Pros:

Implementation was easy. Like most products, it can take awhile initially for all the information to be stored, but that process went very smoothly. Product offers a lot of storage for a reasonable price.

Cons:

I have not come across anything that I don't like about this product.